Tom Tunguz

MAY 31, 2022

Amazon Web Services and Azure, the business units inside Amazon and Microsoft serve and sell to small, medium, and large companies in every major geography. Microsoft Azure. Slowing sales cycles, decreases in NDR (net dollar retention), and declines in funnel yield are things to monitor. Fortunately, it exists. So do Salesforce.

Azure 196

Azure Software Startup Cloud 196

Clouded Judgement

APRIL 28, 2023

AWS (Amazon), Azure (Microsoft), and Google Cloud (Google) all reported this week. Azure reported on Tuesday and gave us that glimmer of hope. Azure : Coming into the quarter, a growth rate that would have satisfied the market would have been ~29%. Azure came in at 31% (constant currency). Follow along to stay up to date!

Cloud 130

Cloud Azure AWS AI Search 130

Clouded Judgement

JUNE 9, 2023

Expansion revenue is still declining (we see this in falling net retention rates), but gross retention remains strong. Usage on Snowflake is driven by queries run on Snowflake Azure: Neutral Tone With Strength in AI Overall I’d characterize Azure’s quarter as a net positive.

Trends 130

Trends Cloud Azure AWS 130

Clouded Judgement

JANUARY 6, 2023

Cloud Downgrades This week UBS came out with a couple research reports citing concerns in AWS / Azure growth. This brings me back to AWS / Azure downgrades. This was the worst tone that we’ve heard in years from large AWS/Azure partners, a group that usually expresses different shades of optimism about AWS/Azure growth.”

Cloud 130

Cloud Azure AWS Underperforming Technical Team 130

Clouded Judgement

MAY 10, 2024

All 3 (AWS, Azure, GCP) saw positive reacceleration Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Cloud 161

Cloud Software GCP(Google Cloud Platform) Azure 161

Clouded Judgement

OCTOBER 20, 2023

Hyperscaler Preview Next week Amazon, Microsoft and Google report earnings and we’ll see Q3 data for AWS, Azure and Google Cloud. Said another way, the 10Y today is double what it averaged from 2010 to 2020. These are thought to be the early AI winners, largely due to all of the compute they’re selling to power GenAI applications.

Cloud 161

Cloud Azure AWS Software Review 161

Clouded Judgement

AUGUST 4, 2023

You can see more detail about their net new ARR added each quarter below Azure Growth came in at 27%, and guided to 25-26% growth for Q3. Then Q2 came in at 12% (must have seen improvements throughout the quarter). And most importantly, they’ve seen these positive trends continue.

Cloud 130

Cloud Azure Cost optimization & reporting AWS 130

Clouded Judgement

MARCH 22, 2024

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). Namely, retention!! For “fake” ARR, retention can vary wildly.

AI 183

AI Revenue Cloud Technical Advisors 183

Clouded Judgement

OCTOBER 28, 2022

Hyperscalers Report Quarterly Earnings This week we saw AWS (Amazon), GCP (Google) and Azure (Microsoft) report earnings. At the same time, Azure came in below expectations. Azure called out an incremental $800m of costs expected throughout the year (they just finished their Fiscal Q1).

Cloud 130

Cloud Azure AWS Cost optimization & reporting 130

SaaStr

OCTOBER 13, 2022

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Secureframe allows companies to get compliant within weeks, rather than months and monitors 100+ services, including AWS, GCP, and Azure.

GCP(Google Cloud Platform) 196

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 196

Tom Tunguz

FEBRUARY 13, 2023

Company Q-6 CAGR Q-5 CAGR Q-4 CAGR Q-3 CAGR Q-2 CAGR Q-1 CAGR Q-0 CAGR Microsoft Azure 50% 51% 46% 46% 40% 35% 31% Google Cloud Platform 46% 54% 45% 51% 35% 38% 32% Amazon Web Services 37% 39% 40% 40% 33% 27% 20% CloudFlare n/a n/a 48% 49% 51% 48% 48% CloudFlare’s annual growth rates haven’t slowed in the 5 quarters, unlike Microsoft, Google, (..)

Cloud 226

Cloud Azure Headcount Software Review 226

Clouded Judgement

JANUARY 27, 2023

Azure (Microsoft) Quarter The week the first of the cloud giants reported - Azure. Early Look at 2023 Guides Given the Azure weakness reported on Tuesday, all software tumbled Wednesday morning with most names down 5-10%. Every week I’ll provide updates on the latest trends in cloud software companies.

Cloud 141

Cloud Azure Pricing Subscription 141

Clouded Judgement

JULY 28, 2023

AI = Data + Compute I’ll continue beating this drum, but we got two great quotes from Azure and AWS this week. This week we had two of the hypserscalers report (Microsoft / Azure and Google / GCP), and everyone was eager to see their results. Lots to unpack, I’ll hit on a couple of my favorite topics from this week below.

Cloud 130

Cloud Azure AWS GCP(Google Cloud Platform) 130

Clouded Judgement

APRIL 21, 2023

Next week we get all 3 hyperscalers reporting (AWS from Amazon, Azure from Microsoft, and GCP from Google). Let’s double click on Azure. Q1 Earnings Season We’re on the eve of Q1 earning season. The Q4 ‘22 growth rate was 38% YoY.

Cloud 130

Cloud Azure AWS GCP(Google Cloud Platform) 130

Clouded Judgement

AUGUST 11, 2023

The good news is gross retention (ie churn) stayed constant. If next quarter we get similar commentary that Azure gave us this quarter (“still a couple quarters away” without any specific guidance), then we may see market loose a little patience. The weakness they called out was from larger cloud-native businesses.

Cloud 130

Cloud Trends Azure GCP(Google Cloud Platform) 130

SaaStr

NOVEMBER 14, 2023

What’s evolved over the years and is driven by hyper-scalers like Google Azure, AWS, Twilio, and Stripe is the consumption-based model. In this approach, you’re paying a lot to reps for retention. There are still some complexities around SaaS-based approaches. So, it’s more customer-friendly, but it also has its pros and cons.

Compensation 173

Compensation Sales Azure AWS 173

Clouded Judgement

MAY 26, 2023

Azure / Confluent / Datadog reported a few weeks back (they all had March quarter ends), and their commentary suggested the worst was behind us. This means we got commentary for the first time on May trends. As many of you know, the data points I’m looking for are any signs of consumption trends starting to tick back up.

Cloud 141

Cloud Azure Trends Retention 141

Intercom, Inc.

DECEMBER 31, 2019

The most triumphant transfer of control from an original generation leader to a new CEO was surely that of Microsoft, which pivoted from chasing after Apple’s success in the consumer space under Steve Ballmer (don’t mention Nokia ) to successfully focusing on the cloud under Satya Nadella (please do mention Azure).

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Clouded Judgement

JUNE 20, 2023

net retention and CAC payback). On the Microsoft earnings call they said (related to Azure): “But at some point, workloads just can't be optimized much further. On the other hand, if your net revenue retention is 120%, you only need to grow new logo revenue 10% to be a “high growth” business.

Cloud 161

Cloud Software Benchmarks Scale 161

SaaStr

NOVEMBER 4, 2021

” Year after year of lower sales and marketing costs and better customer retention really adds up. You can’t pay your Azure bill or office lease in “Rule of 40” points. This 83% difference in capital efficiency is yet another reinforcement of Jason Lemkin’s common refrain that “SaaS Compounds.”

SaaS 276

SaaS Technical Review Benchmarks Azure 276

Clouded Judgement

NOVEMBER 10, 2023

Hyperscalers (AWS, Azure, GCP as companies look for cloud GPUs who aren’t building out their own data centers) Infra (Data layer, orchestration, monitoring, ops, etc) Durable Applications We’ve clearly well underway of the first 3 layers monetizing. Model providers (OpenAI, Anthropic, etc as companies start building out AI).

Cloud 183

Cloud Artificial Intelligence AI GCP(Google Cloud Platform) 183

Clouded Judgement

FEBRUARY 3, 2023

In the short term, enjoy the ride as the chase continues 😊 Kind of related to all of this - we now have seen the Q4’s from AWS, Azure and Google Cloud. Lots of deceleration in growth.

Cloud 130

Cloud Azure AWS Generative AI 130

Chart Mogul

DECEMBER 20, 2022

With our new destinations, you can send your clean and tidy revenue data to be combined with other data points in: Amazon S3, Google Cloud, Microsoft Azure , Snowflake, Amazon Redshift, or Google BigQuery. Net and Gross MRR Retention Rates. Net and Gross MRR Retention Rates are often considered the most important metrics and SaaS.

Systems Review 52

Systems Review Payment Solutions Payments Azure 52

Clouded Judgement

FEBRUARY 17, 2023

As you can tell, there’s a BIG drop-off projected in 2023 Like Azure, they called for a big slowdown of consumption trends in the month of December. However, they guided for 2023 and called for 23-24% growth. The graph below shows their annual growth (and projected 2023 growth) for the last few years.

Cloud 130

Cloud Azure Revenue Subscription 130

Clouded Judgement

NOVEMBER 3, 2023

Maybe with the exception of hyperscalers (particularly Azure). It’s actually the complete opposite - there will be more deceleration in Q4 (according to guides). All the headwinds that have persisted continue to persist. Q4 guides have painted a pretty stark picture. And the median guide is 0.4% BELOW consensus (grey line below).

Software Review 161

Software Review Cloud Software Azure 161

User Pilot

JULY 18, 2023

Equipped with such knowledge, you can onboard them more effectively and drive engagement to increase adoption and retention. It enables you to collect user feedback and track their in-app behavior to gain granular insights into their needs and preferences. Dedicated NPS analytics , including qualitative response tagging NPS dashboard.

Software Review 98

Software Review Software Management Azure 98

OpenView Labs

FEBRUARY 9, 2021

Though it was pioneered in the infrastructure layer (think: AWS and Azure), it’s becoming increasingly popular for API-based products and application software. And of the IPOs over the last three years, seven of the nine that had the best net dollar retention all have a usage-based model. Land-and-expand is real.

Scale 98

Scale Pricing Scaling AWS 98

Chart Mogul

JUNE 16, 2022

Improve retention with MRR-based onboarding. For more on Destinations, check out our latest release, Amazon S3, Google Cloud Storage, or Azure Blob Storage as a destination. But, the most successful nurture campaigns are highly personalized.

Payments 52

Payments Data Azure Payment Methods 52

SaaStr

AUGUST 12, 2022

If you didn’t catch it the other day … and you can read about it on SaaStr …Microsoft and Google Cloud both had extremely strong quarters, Microsoft Azure grew 40% last quarter , and a record number of nine-figure and billion-dollar deals. Microsoft Azure’s at incredible scale and it still grew 40% last quarter.

Scale 196

Scale SaaS Payments Scaling SaaS 196

OPEXEngine

DECEMBER 7, 2021

It has tended to be used most in infrastructure platforms, like AWS, Google Cloud, and Azure. Companies with the best net dollar retention (NDR) and customer acquisition costs (CAC), two other closely watched SaaS metrics, also tend to rely on usage-based pricing. But that has been changing. Closely watched SaaS metrics.

Subscription 52

Subscription Payment Features Pricing SaaS 52

BetterCloud

JANUARY 24, 2023

For example, a BetterCloud onboarding workflow enables IT to create new accounts by pulling new employees’ details directly from Google or Azure AD. Check out our deep dive on the correlation between automation and employee retention ). Instead, new hires will be impressed with a modern, mistake-free welcome.

SaaS 52

SaaS Azure Onboarding Innovation 52

ProfitWell

SEPTEMBER 10, 2020

Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. Double down on retention. Yet, many SaaS businesses do not spend enough time focusing on retention. Offer tiers.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Chart Mogul

APRIL 7, 2022

Customer churn (or retention) cohorts allow you to see how subscriptions perform over time, relative to the starting month or the previous month. Then you can use these custom attributes to determine which groups of customers have the highest ARPA, LTV, retention rates, and more. Data output and integrations.

Payment Features 52

Payment Features Systems Review Churn Azure 52

BetterCloud

JULY 14, 2022

Is it an HRIS or an IdP like Okta, OneLogin, or Azure AD? What are the retention requirements? You might assume that most employees rely on Google Drive, but you might also discover that they’re keeping documents in applications such as Dropbox, Office 365, or even Zoom for recordings. What is your source of truth?

Data 52

Data Azure AWS Banking 52

Audacix

AUGUST 11, 2023

Restrict access and establish retention timelines. Examples include: Veronis, Azure Purview, AWS Macie. What are the best practices regarding record maintenance and retention for activities concerning personal data? Allow easy consent withdrawal and review. Examples include: Delphix and Informatica.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Full Session

NOVEMBER 6, 2022

Mixpanel and Amplitude can analyze user journeys, conversion rates, and drop-offs, measure user engagement, and identify retention drivers. Increasing retention rates. Mixpanel connects to 50+ popular software, including Google Cloud, Amazon Web Services, Hubspot, Microsoft Azure, Optimizely, Slack, Snowflake, and Zendesk.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

Full Session

NOVEMBER 16, 2022

Increasing retention rates. Mixpanel also offers a decent list of integrations, with over 50 apps, including Amazon Web Services, Microsoft Azure, Google Cloud, Hubspot, Slack, Snowflake, and Zendesk. The plan includes 45 days of data retention. This tier includes 90 days of data retention. Gathering web analytics data.

Software Review 52

Software Review Sales Hiring Technical Review Underperforming Technical Team 52