SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. What works? What does not work?

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

Neil Patel

FEBRUARY 5, 2021

In the event that there is an issue, it’s resolved quickly by the managed WordPress hosting support team. A customer identifies a problem or makes a request, and WP Engine’s support team gets it done. They also have partnerships with other companies like Cloudflare, AWS, and Let’s Encrypt. If it’s not, no money lost. #2

Management 137

Management Technical Review Outsourced Development Engineering 137

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. How does it impact messaging and brand? Often early stage startups post raise need to scale and hire quickly. Product roadmap?

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. Learn more about our localized branded checkout. I interviewed Michael about successful global marketing strategies. Individualistic markets, like the U.S.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 175

Merchant Services Scale Sales Recruiting Sales 175

Upscope

JUNE 9, 2021

A couple of them our team did. Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. Constantly looking at the clock during calls, thinking when will it end!! What can we learn from this? Its a tough job.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

MAY 23, 2019

Do I have the right team? And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year. And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year.

Sales Hiring 117

Sales Hiring Underperforming Technical Team Scale Startup 117

Teamgate

OCTOBER 19, 2019

The areas where social media performs better than email include engagement, virality, branding and assisted conversions. Which is an awfully bad news for marketers who need to keep their audience glued to their screens. Most importantly, studies have shown that email has better ROI, which is what everything comes down to in business.

Scale 68

Scale Social Media Underperforming Technical Team Content Marketing 68

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. And what’s the best case?

Scale 184

Scale Sales Hiring Pricing Sales Recruiting 184

SmartKarrot

JUNE 30, 2022

Losing employees while following a merger and acquisition is normal, whether because of cost-cutting, economies of scale, or the chance to forge a new direction elsewhere. It is crucial to start by getting to know your new customer success team. Have a consistent compensation model for customer success teams.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? What have you learned from building yesterday’s workplace?

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

Intercom, Inc.

JANUARY 3, 2020

Brands are now building physical stores that act as real-world ads for products you purchase online. Despite huge growth and development over the last ten years, there’s also been some disappointments. It’s a small team in Italy who created it and I would guess they’re doing wildly successfully well.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

Unbounce

JULY 30, 2019

With that in mind, Unbounce has teamed up with a few heavy-hitters of marketing to give you the rundown on how you can start with your holiday campaigns and landing pages today. (So, BOGO promotions can be very attractive, but done wrong, they can also take a bite of profits and hurt your brand. That’s a mistake.

Scale 111

Scale Branding Underperforming Technical Team AWS 111