SaaStr

JULY 14, 2025

When SaaStr sent 4,495 AI SDR emails and achieved top-tier response rates, it wasn’t because they flipped a switch—it was because they treated AI training like hiring a human.

AI 172

AI Scale Artificial Intelligence Technical Review 172

How To Buy Saas

MAY 27, 2025

Artificial intelligence is everywhere from smart content generators to coding assistants and its changing how SaaS products are built and marketed. Terms like Large Language Model (LLM) and AI tool often get tossed around interchangeably, but they arent the same thing. Lets dive in!

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

How To Buy Saas

MAY 29, 2025

The generative AI revolution has driven explosive growth in Large Language Model (LLM) applications. more efficiently, developers rely on LLM orchestration frameworks. What Is an LLM Orchestration Framework? This Retrieval-Augmented Generation (RAG) pattern enhances accuracy on private or large documents.

Artificial Intelligence 59

Artificial Intelligence AI Search Software Review Systems Review 59

Payrix

NOVEMBER 7, 2024

At Payrix from Worldpay, we have an internal team of risk management experts dedicated to helping software companies, like yours, manage payment processing, fraud prevention, and compliance. Recently, we deployed an in-house machine learning model that predicts the likelihood of ACH payment rejections. compliance.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

JUNE 19, 2025

” When I dug into it, they hadn’t reviewed a single AI-generated email in 3 weeks. Turns out the tool was sending prospects emails about “revolutionizing their blockchain strategy” – for a company that sells accounting software. THREE WEEKS.

Scale 272

Scale AI Sales Hiring Sales 272

SaaStr

JUNE 29, 2025

This isn’t just a comeback story—it’s a masterclass in how enterprise software companies can reinvent themselves when new technological waves create fresh demand for their core capabilities. And it’s being driven by one primary factor: artificial intelligence. An unprecedented one in B2B.

AI 260

AI Artificial Intelligence Software Review Technical Review 260

SaaStr

APRIL 28, 2025

A company selling $2-5K software packages won’t need humans for standard implementationsthe AI will qualify, demo, answer questions, negotiate within parameters, and close deals automatically. QBRs and Check-ins Will Be AI-Driven AI will take over the quarterly business review and regular check-in calls.

AI 241

AI Underperforming Technical Team Sales Technical Review 241

How To Buy Saas

MAY 28, 2025

Large language models (LLMs) like GPT-4, Claude, and open-source equivalents are now powering new featuresfrom intelligent chatbots to automated content creation. However, simply wiring LLM APIs into your application can create complexity. In effect, it makes managing multiple LLMs predictable and reliable.

Artificial Intelligence 53

Artificial Intelligence Underperforming Technical Team AI Search Scale 53

How To Buy Saas

MAY 26, 2025

Retrieval-Augmented Generation (RAG) is a cutting-edge approach in AI that combines large language models (LLMs) with real-time information retrieval to produce more accurate and context-aware outputs. Think of a standard LLM as a very smart student who has learned a lot of general information. Lets dive in!

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

How To Buy Saas

JUNE 18, 2025

This surging investment spans AI chips, cloud platforms, and smart software. For SaaS and tech firms, the message is clear: mastering the full-stack AI (data pipelines, compute, ML models and application layers) is critical for innovation and growth. Notably, user reviews of U.S.-born poured $109.1

AI 69

AI Scale Technical Review Software Review 69

BetterCloud

DECEMBER 16, 2024

Naturally, it includes any cloud services, software, and even hardware. In fact, the 2022 G2 Software Buyer Behavior Report , said that 56% of North American organizations actually prefer using a credit card to buy SaaS. Users spend too much time trying to learn software, and not getting work done. And the result?

Artificial Intelligence 52

Artificial Intelligence compliance Systems Review Technical Review 52

SaaStr

MAY 29, 2025

At Owner, selling ~$10K ACV deals to tiny businesses that “don’t typically buy software,” the AI transformation has been mission-critical. Companies are already laying off 25-30% of support teams due to AI’s ability to handle tier 1 tickets.

Sales Hiring 236

Sales Hiring Underperforming Technical Team AI Scale 236

Sales Hacker

DECEMBER 17, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. Like every new software fund that’s getting created has some former elements or will be using different versions of AI. Plus, an analysis of the top 75 trending sales AI tools. Why HG Insights?

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

JUNE 23, 2025

Traditional software engineering skills and AI engineering skills have meaningful overlap, but they’re not the same thing. Prompt engineering, model fine-tuning, vector databases, retrieval-augmented generation—these aren’t concepts you pick up over a weekend. It’s about raising the bar for what software can do.

AI Search 172

AI Search AI Technical Review CTO Hire 172

BetterCloud

JULY 2, 2025

The promise of Artificial Intelligence isn’t just about futuristic possibilities, it’s about present-day competitive advantage. AI models, algorithms, and applications evolve at a dizzying speed. The price tag on an AI software license is just the visible tip of the iceberg ( and surprising some come renewal time ).

Innovation 40

Innovation Software Review AI Technical Review 40

How To Buy Saas

JUNE 10, 2025

Tools like ChatGPT, Google Gemini, Claude and others (logos shown above) use advanced large language models (LLMs) to generate text, images, and speech. We based our choices on criteria like ease of use, innovation, performance, customer reviews, and value for money. For example, we looked at benchmark tests (e.g.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Neil Patel

JULY 20, 2025

Artificial intelligence (AI) tools are becoming more and more prominent, and many have functions specifically designed to help marketers better promote their products and services. Tidio – Chatbot Tidio is a chatbot software that enables businesses to create their own AI-powered chatbots for their customers to interact with.

AI 105

AI Artificial Intelligence Marketing ChatGPT 105

How To Buy Saas

MARCH 18, 2025

Most SaaS-based solutions follow a pay-as-you-go model, and working with licensed software is optional. Zero delays: Compared to traditional businesses that need time to purchase hardware and software, SaaS setup time is pretty fast. On the other hand, not all SaaS tools have the same learning curve.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Artificial Intelligence 52

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. These seem like perfect fits for LLM based applicatiosn. Perfect for a LLM! The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Follow along to stay up to date!

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

User Pilot

JULY 22, 2025

This G2 review shows that another user has experienced this gap: “The main problem with Segment is the analysis experience… if I want to see the conversion funnel of users who have activity 1 and only then proceed to activity 2, Twilio Segment does not have that functionality.” G2 reviews 4.5/5 And you don’t need coding knowledge.

Software Review 66

Software Review SaaS Systems Review Government 66

Frontegg

MAY 7, 2025

I’ve been exploring various AI tools, mostly as a hobby with a few professional POCs mixed, for almost a decade now and the technology has been through tons of ups and downs, but the volatility due to the flood of everyone trying to get in on the AI game from the last few years has been something different. Let’s get started!

AI Search 52

AI Search AI Artificial Intelligence Technical Review 52

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet. Automation Powerful automation with Workflow/Flow and Apex code can automate nearly anything, but complex to set up.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

BetterCloud

JUNE 11, 2025

You no longer have to wait for an IT staff member to review each alert, decide if action is needed, and then remediate manually. By logging into apps that haven’t been reviewed by IT, negligent employees can put your company at risk of data theft, phishing, and more. While some apps may be harmless, many more are not.

Software Review 52

Software Review Artificial Intelligence Machine Learning Scaling 52

BetterCloud

MARCH 7, 2025

This is called shadow IT and its a constant battle, but theres a new, more sophisticated invader on the scene: Artificial Intelligence (AI). Its not always a standalone application; it can be integrated into existing software, making it harder to detect. Looking to start freeing up software spend for AI?

AI 52

AI Software Review Technical Review Software 52

Stax

APRIL 3, 2025

Encryption – Encryption converts plain text into coded characters that can only be decoded by authorized users. Ensure it integrates with accounting software like Xero, QuickBooks, and FreshBooks for streamlined financial tracking and tax reporting. This protects sensitive payment data from interception by cybercriminals.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

SaaStr

JULY 1, 2025

So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. The Tactical Insight : Smart companies run dual AI strategies—cheaper models (like DeepSeek) for internal productivity, premium models (GPT-4, Claude) for customer-facing features.

AI 198

AI Software Review Technical Review Scale 198

SaaStr

JUNE 1, 2025

China Is Playing a Different Game Entirely The Models Youve Barely Heard Of: DeepSeek R1: 93% performance of OpenAI’s o3-mini at fraction of training cost Alibaba Qwen 2.5-Max: The Acceleration Factor: Unlike software that can be copied instantly, physical AI requires real-world validation. revenue (33x multiple) Anthropic: $61.5B

AI Search 259

AI Search AI CTO Hire ChatGPT 259

SaaStr

FEBRUARY 5, 2025

Gorgias developed an “Auto QA” system that uses large language models to analyze customer reactions, evaluating sentiment, satisfaction, and resolution. This transformed how they track and improve performance, shifting from manual review to automated analysis.

New CTO 167

New CTO CTO Artificial Intelligence SMB 167

How To Buy Saas

MAY 26, 2025

Picture this youre drafting an email and your software suggests the next sentence with uncanny accuracy, or youre chatting with a customer service bot that feels almost human. These marvels are powered by Large Language Models (LLMs) giant AI systems trained on vast amounts of text.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

SaaStr

JULY 9, 2025

They can code, they can do POCs, they can do pilots.” ” – Ron Gabrisko, CRO, Databricks Databricks scaled from under $1 million to over $3 billion ARR with a predominantly technical sales organization.

Scale 182

Scale Sales Hiring AI Sales Recruiting 182

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Whether youre new to SaaS budgeting or youre a seasoned pro, theres always something to learn about the best ways to buy software. What is SaaS budgeting?

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

FastSpring

JULY 17, 2025

The rise of AI-driven search is transforming how potential customers discover software solutions — and what SaaS marketers must do to stay competitive. Your potential customers are no longer just Googling “best project management software” or “CRM for small business.” Now we’re optimizing for AI that reads Google for humans.”

AI Search 78

AI Search AI ChatGPT Artificial Intelligence 78

SaaStr

JUNE 12, 2025

ChatGPT is fast becoming the universal control plane for business software. But by now connecting ChatGPT to business systems through APIs and connectors, they’ve begun to create something far more powerful: The universal control plane for enterprise software. You don’t “review” analytics dashboards.

K8S orchestration (Kubernetes) 191

K8S orchestration (Kubernetes) ChatGPT Software Review B2B 191

SaaStr

JULY 8, 2025

He’s made “using AI effectively” a “fundamental expectation of everyone at Shopify” and added AI usage questions to performance reviews. Remember when everyone was going to learn to code? Mass reskilling has a mixed track record. Or when “digital transformation” was the buzzword du jour?

AI 277

AI ChatGPT Headcount Software Review 277

Panintelligence

FEBRUARY 7, 2025

Due to its ease of use, generative BI eliminates the frustrations associated with traditional BI. Feature Generative AI Generative BI Purpose Creates new content (text, images, code, etc.) If you look at it in simple terms, Generative BI is a use case for generative AI.

Traceability 52

Traceability Business Generative AI Technical Review 52

SaaStr

MAY 2, 2025

“The Last Generation of Human-Only CEOs: Marc Benioff’s Bold Vision for the AI-Augmented Enterprise” Marc Benioff was kind enough to join SaaStr for the first time to do a truly deep dive on what AI means in business software today. Top 5 Unexpected Learnings: 1. .” It’s a good one.

AI 243

AI Enterprise Scale Airlines 243

Neil Patel

JUNE 18, 2025

GPTBot is OpenAI’s web crawler that collects publicly available data to help train and fine-tune its large language models (LLMs), like the one powering ChatGPT. That means it’s helping artificial intelligence (AI) learn from your blog posts, product pages, help docs, and more. But should you let it?

Artificial Intelligence 88

Artificial Intelligence AI Search ChatGPT AI 88