Intercom, Inc.

JULY 19, 2021

Teams that benefit: Sales, marketing. With messenger-based conversational support, you can use customizable bots and automation to seamlessly capture and learn qualifying information about your customer’s query upfront, before your support team even gets involved. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

ChurnZero

JANUARY 13, 2023

2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. It’s about time CS gets the same attention as sales.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 127

Sales Hiring Scale Artificial Intelligence Sales Recruiting 127

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. The result?

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

User Pilot

JULY 28, 2024

UX/UI Design and Research Teams Can Use Userpilot to: Recruit Users for Usability Tests with Usage Analytics and Segmentation Collect User Feedback with In-App Surveys Understand Product Usage with Product Analytics Get a Demo 14 Day Trial No Credit Card Required What is a business intelligence analyst? Book a demo to see it in action!

Sales Recruiting 52

Sales Recruiting Artificial Intelligence Business Data Analysis 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

JULY 24, 2024

UX/UI Design and Research Teams Can Use Userpilot to: Recruit Users for Usability Tests with Usage Analytics and Segmentation Collect User Feedback with In-App Surveys Understand Product Usage with Product Analytics Get a Demo 14 Day Trial No Credit Card Required What is a business intelligence analyst? Book a demo today!

Artificial Intelligence 52

Artificial Intelligence Business Sales Recruiting Data Analysis 52

SaaStr

APRIL 11, 2019

It’s actually really hard because you’re trying to create something that didn’t exist before, educate people on the new way to do things. ” Or, “You are the next generation account management software.” ” Have you thought about customer machine learning.

Scale 142

Scale Customer Success Artificial Intelligence Sales Recruiting 142

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Subscribe to the Sales Hacker Podcast. Key lessons learned in 10 years of top leadership [12:23]. At the moment, sales enablement is easy. The result, more sales meetings. We’re on iTunes.

Leadership 73

Leadership Payments Scale Payment Methods 73

Sales Hacker

MAY 5, 2020

This week on the Sales Hacker podcast, we speak with Devante Lewis-Jackson , one of the top rising sales leaders helping companies grow in New York City and most recently a sales manager at The Muse. What You’ll Learn. The four phases of sales management. Subscribe to the Sales Hacker Podcast.

Sales Hiring 77

Sales Hiring Sales Recruiting Scale Leadership 77

User Pilot

JULY 21, 2024

Collaborate with other departments : They work closely with marketing, sales, and customer success teams to ensure a cohesive customer experience that fosters loyalty. Develop targeted interventions : Once at-risk customers are identified, retention managers strategize how to win them back. Book a demo to see it in action!

Retention 52

Retention Management Sales Recruiting Scale 52

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. There was something special about the market where some of the education had been done before. Maybe share a little bit of those learnings with the group. How did you take away from the business and actually spend time recruiting?

Scale 148

Scale Acquisition Scaling Sales Hiring 148

User Pilot

FEBRUARY 13, 2024

Some SaaS businesses with a global audience try to recruit support agents from different countries to increase support availability at odd hours, but nothing beats a self-service portal that users know they can visit as desired. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Unbounce

APRIL 19, 2024

Every business needs sales to survive. When it comes to your online marketing game, high conversion rates are key to making those sales. Whether you’re on the right track or need to up your sales game, studying and learning from what other businesses have done to achieve success is a slam dunk. Let’s get started.

Scale 52

Scale AI Search Underperforming Technical Team Sales Recruiting 52

SmartKarrot

JANUARY 18, 2022

Indian SaaS enterprises deal with a wide variety of clients across finance, education, healthcare, and wellness. Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. This company uses IoT and machine learning to help businesses run more smoothly.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SmartKarrot

NOVEMBER 19, 2020

Role: Customer Success Director, North America Location: Newton, MA, US Organization: CyberArk As a Customer Success Director, you will be responsible to accelerate time to value and drive higher product adoption by aligning customer goals to education, adoption roadmaps, and regular engagement with the customer.

Customer Success 10

Customer Success Sales Recruiting Consulting Artificial Intelligence 10

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 87

Scale Outsourcing Services Sales Recruiting Outsourced Development 87

Sales Hacker

MAY 27, 2025

That changed very quickly and, you know, software became a service and then you got infrastructure and platform as a service, you know, and now you have large language models that everyone has access to. Do I have pipe coverage for my sales team? Like, how, how is my sales team executing against their quota?

AI Search 67

AI Search Technical Review AI Scale 67

Sales Hacker

JANUARY 28, 2020

This week on the Sales Hacker podcast, we speak with Ellie Tamari , the VP of North American Sales at Namogoo. Today we are incredibly excited to have a recent friend, member of the Boston chapter of the Revenue Collective, and female sales leader that came to the role somewhat later in life — Ellie Tamari. What You’ll Learn.

Sales Hiring 78

Sales Hiring Scale Sales Recruiting Management 78

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? What time frame from SAL to closed lead suggests product market fit?

Scale 154

Scale SMB Sales Recruiting Sales Hiring 154

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? How does Tom think about constructing comp plans the right way today?

SMB 29

SMB Sales Recruiting Sales Hiring Scale 29

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. With advanced search and machine learning-driven insights, FullStory lets you find and fix issues, optimize user journeys and make data-driven decisions.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. With advanced search and machine learning-driven insights, FullStory lets you find and fix issues, optimize user journeys and make data-driven decisions.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

How To Buy Saas

MARCH 3, 2025

Artificial Intelligence (AI) & Machine Learning (ML) in SaaS Imagine logging into your SaaS platform, and instead of staring at static dashboards or manually running reports, your software tells you exactly whats happening and what to do next. Well, AI and machine learning (ML) are making it a reality.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52

Sales Hacker

AUGUST 25, 2020

This week on the Sales Hacker podcast, we’ve got Alyssa Merwin , Vice President of Sales Solutions for LinkedIn, North America. She runs Sales Navigator and is perhaps one of the most important people selling sales engagement and sales software in the world. Subscribe to the Sales Hacker Podcast.

Management 94

Management Sales Recruiting Sales Hiring Development Team Review 94