SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

Payment Solutions 181

Payment Solutions Pricing Payments Payment Services 181

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Request a demo or sign up for a free account to see how FastSpring can help you expand globally almost overnight without adding headcount. on their own.

Payment Solutions 116

Payment Solutions Merchant Services SaaS Payments Payment Methods 116

Chart Mogul

FEBRUARY 19, 2020

Building a great sales team is not just about hiring the best people (although that certainly matters). Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. Which Sales Commission Structure is Best for you?

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

Chart Mogul

SEPTEMBER 17, 2020

While I was researching this topic, I reached out to our Customer Success and Sales teams to see if many customers were coming to them with questions about MRR. So that’s why I want to ask you what questions *YOU* have about MRR — share them here and we’ll answer them in the article. So why deal with it in the first place? What is MRR?

Payments 145

Payments Revenue Payment Features SaaS Payments 145

Baremetrics

JANUARY 12, 2022

This article is one such list, where we take a deep dive into cash flow modeling for SaaS businesses and the software that can help you do it. These projections are built on many assumptions, from your hiring plan to your expected monthly recurring revenue (MRR) growth. Why is cash flow modeling important for SaaS?

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. The potential impact of failed or inadequate internal systems, processes, procedures, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. And more … However, it’s almost impossible to find one accounting software solution that satisfies all your needs as a SaaS company.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

SaaStr

JUNE 28, 2020

Lee coined the often-used Silicon Valley term unicorn in a TechCrunch article “Welcome To The Unicorn Club: Learning from Billion-Dollar Startups.” 347: Ready to hire your first VP Sales? But I think for a lot of vertical SaaS, they’ll see impacts when the Q2 numbers come out. 346: Aileen Lee is a U.S.

Part-Time VPE 181

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 181

Sales Hacker

FEBRUARY 5, 2019

Related: The SaaS Executive’s Guide To Building A Winning Go-To Market Strategy. Aside from the areas outlined below, you need to hire or train sales reps who are capable of selling at an Enterprise level. That’s five or more months of ramp, and likely a whole year of burning cash to get the new sales team ready.

SaaS Payments 66

SaaS Payments Sales Hiring Enterprise Payments 66

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. In this article, we’re going to look at what embedded finance and embedded fintech are, the different types, their advantages, challenges, and future opportunities.

Payments 88

Payments Payment Methods Merchant Services Finance 88

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Unbounce

JULY 22, 2020

Now the kids are in the car, the phone is back in the console, and the sale is lost. In this article, we’re going to discuss how dedicated Facebook landing pages help you capture more of these near-miss conversions. Visitors should immediately be able to tell what makes your product or service a fit for their needs.

Payment Methods 145

Payment Methods Payments Advertising Sales Hiring 145

ChurnZero

MAY 20, 2021

Even for more tenured Customer Success organizations, it’s an ongoing challenge to maintain consistency and perspective in your strategies and processes – keeping the customer at the center of your bustling and expanding operations. Customer Success needs to employ these tactics if they want to rise to the same level within the organization.

Customer Success 90

Customer Success Payments Payment Services Scale 90

Outseta

APRIL 14, 2020

You’ve built a successful business and have a repeatable customer acquisition process that you’ve already demonstrated can scale with access to more capital. Do I sell services or SaaS? If cash flow is an immediate concern, consider selling your services. Think SpaceX. You need to integrate Stripe with your product.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

Baremetrics

OCTOBER 20, 2021

Marginal revenue (MR) represents the increase in revenue from the sale of one additional product or service. In this article, we will go through the theory behind marginal revenue, explain why it is important for production decisions, compare it to some similar metrics, and discuss the analysis of marginal revenue.

Payments 104

Payments Revenue Payment Services SaaS Payments 104

Baremetrics

FEBRUARY 3, 2021

Pricing your SaaS. These articles are good if you’re in the early stages of starting a SaaS company and can help you get off on the right foot. 5 SaaS Analytics Tools to Track & Grow Your Business. Pricing your SaaS. There are a lot of ways to price your SaaS. Learn more here ! Table of Contents.

Sales Hiring 64

Sales Hiring SaaS Payments Payment Services Payments 64

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies 1.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? So it’s a neat opportunity for them to get access to the tools and services that previously were unavailable to them. By 2020 they’ll account for 30% of US retail sales valued at 1.4 Hi everyone.

Payment Methods 108

Payment Methods Outsourcing Services SaaS Payments Business 108

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

JULY 8, 2020

We can only process so much change, and I feel like we’ve been through three worlds since early March. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. Like scheduling shifts, paying folks, giving them cash advances, communicating with the manager. Jason Lemkin: Yes.

Investment 183

Investment Technical Review Part-Time VPE Development Team Review 183

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. What I love about SaaS as a product person is that it’s a longterm value exchange. We’re investors in Uber, and this is not a SaaS example, but I think it’s a nice one to illustrate the point.

Payments 104

Payments Pricing Compensation Scale 104

Chart Mogul

JULY 30, 2024

Find everything involved with SaaS funding, from the types of funding to navigating the investment process (with first-hand lessons and insight from SaaS VCs). Securing SaaS funding can be exciting but nerve-racking – understandably, it may be the starting point for significant growth. No large payments.

SaaS Payments 52

SaaS Payments Investment Payment Methods Payments 52

User Pilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. User onboarding is the process of educating your customers on how to get the most out of your app. It’s an ongoing process, one that continues throughout the user journey. Let me show you how.

Payment Solutions 98

Payment Solutions Onboarding Software Review Social Media 98

User Pilot

JULY 13, 2023

This article answers all that. We discussed best practices and shared examples from top SaaS companies. Best customer satisfaction survey examples from SaaS brands: Userpilot uses a Likert survey with a simple star rating and progress bar , making it easy for customers to respond. Close the loop to build customer loyalty.

Payment Solutions 98

Payment Solutions Scale Payment Methods SaaS Payments 98

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. Dave says he was heavily inspired by an article he found in Scientific American. Sales in a product-led initiative: feat. Now Hire Sales.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

OPEXEngine

NOVEMBER 9, 2021

The contracts are identical twelve-month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 52

Sales Hiring Scale Payments SaaS Payments 52

How To Buy Saas

FEBRUARY 27, 2021

The best thing about SEMrush is that they offer a high-quality service to their users; they are accurate and provide regular program updates that enhance the user experience, capabilities, and success ratio online. In this article, we will be discussing the key SEMrush updates in 2020. What is a listing management tool?

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

User Pilot

JULY 11, 2024

In this article, we will outline the typical journey for retention specialists, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Based on data across hiring platforms like Glassdoor, Indeed, etc., Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Retention 52

Retention Sales Hiring Payment Methods Payments 52

ProfitWell

APRIL 16, 2020

And a bit on demand shock, dealing with the hard truth that some companies may just be better suited for managing disruption than others. Listen wherever you get podcasts: Top B2B SaaS news. We found the ultimate work-from-home FAQ , built by Arc , the company that helps you hire the best in remote developers, engineers, and teams.

SaaS Payments 52

SaaS Payments Payments Sales Hiring Payment Solutions 52

Chart Mogul

FEBRUARY 19, 2020

Building a great sales team is not just about hiring the best people (although that certainly matters). Commission structures are most often found in industries that are sales heavy or that deal with direct sale services or products but lack a storefront. Which Sales Commission Structure is Best for you?

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

User Pilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g.,

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

Chart Mogul

SEPTEMBER 17, 2020

While I was researching this topic, I reached out to our Customer Success and Sales teams to see if many customers were coming to them with questions about MRR. So that’s why I want to ask you what questions *YOU* have about MRR — share them here and we’ll answer them in the article. So why deal with it in the first place? What is MRR?

Payments 52

Payments Revenue Payment Features SaaS Payments 52

Chart Mogul

MARCH 24, 2020

In this article, we’ll look at why the choice of bootstrapping vs VC funding could be the single most important choice you make in your business as well as some of the factors that can help you determine which path is the right one for you. that largely determine which path is right for you and your software business. Tweet this quote.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

Chart Mogul

MARCH 24, 2020

In this article, we’ll look at why the choice of bootstrapping vs VC funding could be the single most important choice you make in your business as well as some of the factors that can help you determine which path is the right one for you. that largely determine which path is right for you and your software business. Click To Tweet.

Payment Methods 52

Payment Methods Venture Capital SaaS Payments Sales Hiring 52

ProfitWell

NOVEMBER 12, 2019

Your core is a lot like pricing in SaaS companies. To end our analogy—creating a lean core could mean you hire a professional trainer to obtain better results. Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. For a more in-depth look, read my previous article on discounting.

Pricing 45

Pricing Payments Underperforming Technical Team SaaS Payments 45