User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

Scytale

APRIL 15, 2024

If you’ve been following the growth of artificial intelligence, you’re likely aware that the EU’s new AI Act is set to officially come into effect at the end of May 2024. This groundbreaking legislation will regulate AI systems based on their risk potential. Think AI-assisted surgery or self-driving cars.

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AI Artificial Intelligence Technical Review Systems Review 52

How To Buy Saas

APRIL 15, 2024

Will you be prepared for the SaaS AI revolution? More than 70% of SaaS companies are increasing their spending on AI, according to studies. Therefore, it’s not a matter of whether AI will revolutionize your sector; rather, it’s a matter of how you’ll use AI to reinforce your own SaaS product.

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AI Artificial Intelligence Strategy Technical Review 52

User Pilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Engagement 97

Engagement Entertainment AI Customer Lifetime Value 97

ChurnZero

APRIL 1, 2024

AI is changing just about everything within the SaaS and technology space. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. CSMs can keep better track of customer health and act on potential escalations thanks to the power of AI. Related: AI adoption by CS teams.

AI 76

AI Onboarding Strategy Machine Learning 76

Buffer Resources

OCTOBER 17, 2023

Fortunately, Buffer’s AI Assistant can help. But   For AI to thrive, it needs adequate information. Like with Buffer’s AI Assistant, the difference between a basic prompt and a well-informed one can be striking. Fill in the placeholders in square brackets so the AI returns content applicable to you.

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Buffer Resources

OCTOBER 17, 2023

Since then, we’ve seen AI used for all sorts of social media tasks. The problem is most AI tools aren’t built for social media. We’ve spent almost a year working hard on Buffer’s AI Assistant to redesign it for social. Buffer’s AI Assistant is not just smart. This is a huge time-saver.

Social Media 98

Social Media AI ChatGPT Growth Hacking 98

Intercom, Inc.

JULY 26, 2022

Conversational AI (artificial intelligence) is technology that simulates the experience of person-to-person communication for users, either through text-based or speech-based inputs. The AI component is crucial. In the case of conversational AI, these outputs are the responses it provides to users. Why use conversational AI?

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Artificial Intelligence AI Scale Machine Learning 118

Buffer Resources

NOVEMBER 28, 2023

Can you run a social media account only using AI? We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process. We’ve even covered this before while addressing how the Buffer Content team uses AI in our creative process.

AI 111

AI Social Media ChatGPT Engagement 111

Andreessen Horowitz

SEPTEMBER 13, 2023

It’s been 9 months since ChatGPT was released and 7 months since it became the fastest consumer application to reach 100 million monthly active users , ushering in a new era of generative AI. But other than ChatGPT, how are consumers interacting with generative AI (GenAI) products? Who might be the next “big winner”?

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Generative AI AI ChatGPT Artificial Intelligence 145

User Pilot

DECEMBER 21, 2023

AI is a big talking point, making waves in many different industries. One of the best ways of keeping up to date with the rapidly growing subject is by listening to AI podcasts. Hosted by an ensemble of AI-generated voices, the show delves deeply into a new topic each week, offering listeners an insightful and innovative experience.

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Artificial Intelligence Technical Review AI Technology 104

Panintelligence

APRIL 3, 2024

Fueled by the need to stay competitive, there seems to be a rush to implement AI. For example, if you’re looking for enhanced Business Intelligence, you need to combine AI with human intuition. In a recent webinar with industry experts, we uncovered four key steps to successfully leveraging AI—which we'll dive into in this blog post.

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AI CTO Coach Scale Cybersecurity 59

User Pilot

MAY 23, 2023

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits.

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

User Pilot

MAY 31, 2023

By leveraging AI-powered solutions, SaaS companies can unlock a myriad of opportunities to enhance customer satisfaction, engagement , and overall user experience. In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience.

Artificial Intelligence 97

Artificial Intelligence AI Machine Learning SaaS 97

User Pilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends.

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Trends Engagement Artificial Intelligence Machine Learning 98

Buffer Resources

JANUARY 4, 2023

Content creators need all the help they can get – and they can find it in AI. No longer a far-fetched idea out of a 90s movie, AI has the potential to support content creators at every stage of the content creation process. Thankfully, idea generation is one of the simplest applications of AI tools that are readily available.

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Buffer Resources

FEBRUARY 15, 2023

I’ve imagined this assistant styling my posts in specific ways to help me boost my engagement on social and grow my audience online. Take a look 👇 0:00 / 1× Introducing Buffer's AI Assistant (in 98 seconds) Why AI and why now? So, why AI, and why now? An assistant. We want to be clear.

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AI ChatGPT Social Media Trends 90

Buffer Resources

APRIL 11, 2023

Two months back, we launched Buffer’s AI Assistant. Since launching AI has assisted in creating over 31,500 posts for 8,100 users. million AI-generated words created in Buffer. To help the AI Assistant also comes equipped with features that help you rephrase, summarize, and expand your posts. That’s 2.5

AI 105

AI Social Media Branding Engagement 105

Andreessen Horowitz

OCTOBER 12, 2023

What do enterprise buyers in healthcare care about most when evaluating AI products? We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. In other words, buyers aren’t seeking AI for AI’s sake.

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Healthcare AI Payments Enterprise 99

Buffer Resources

FEBRUARY 20, 2023

Buffer’s AI Assistant. 0:00 / 1× Buffer's AI Assistant Here’s the catch though. To get the most out of AI, you need to provide the right inputs. This means taking the time to understand what information the AI system needs and how it processes that information. What makes a good AI prompt?

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AI Social Media ChatGPT Trends 109

Buffer Resources

JUNE 29, 2023

Today, we’ve got Stew Fortier, a more unconventional creator, as his day job is CEO of Type.ai , an AI content writing tool. The rapid advancement of AI has spurred debates among creators of all types. Some see AI as a threat, primed to replace human creators and automate creativity.

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AI Social Media Technical Review Interviewing 110

Andreessen Horowitz

SEPTEMBER 7, 2023

Now, AI is kicking off a colossal wave of opportunities for startups by making it possible to build scalable online experiences that replicate the benefits of being in person. But generative AI will change this and open up a massive opportunity for consumer startups. Better retention and engagement. users, time spent).

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AI Generative AI Marketing Compensation 127

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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AI Search AI Payment Solutions ChatGPT 98

Brian Balfour

JULY 31, 2023

In March, LinkedIn launched an AI assisted growth loop. Let me know on LinkedIn How LinkedIn’s AI Assisted Content Loop Works The feature is called a "collaborative article." They then use AI to generate the structure and headlines of the article. This adds UGC content to the AI generated article. How’s it going?

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AI Search AI Engineering Acquisition 98

Unbounce

JULY 5, 2023

The answer: AI, baby. Specifically, AI analytics. And that’s the point: AI’s ability to process so much data at incredible speeds makes a lot of today’s digital experiences possible. The more AI observes, the more it learns and improves. engage with their audience, optimize campaigns, and make data-driven decisions.

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Artificial Intelligence AI Search AI Machine Learning 98

Casey Accidental

DECEMBER 5, 2023

At TCV’s Engage Summit in 2022, I gave a take on finding your next wave of growth, which you can read here. But AI could be coming (editor’s note: it did). Sam quickly pointed out that while AI is a potential technological platform shift, it is not a distribution platform shift. But AI lacks a new distribution channel.

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AI Search AI ChatGPT Scale 65

User Pilot

APRIL 28, 2023

Unless you’ve lived in a cave for the last year or so, you must have witnessed the shockwaves that AI is sending through the SaaS space. The article explores how you can use AI user onboarding to drive your product success. AI can be used at all stages of user onboarding. What is AI user onboarding? Want to see how?

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Artificial Intelligence AI Onboarding Machine Learning 97

Buffer Resources

OCTOBER 19, 2023

  That’s the goal of the AI Accelerator , Buffer's bespoke video-based course that hundreds of creators and social media pros have joined. What’s the AI Accelerator? An Active Community: When you join the AI Accelerator, you become part of a community. Join the AI Accelerator now (it’s free!)

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AI Artificial Intelligence Social Media Engagement 90

IT World

MAY 10, 2023

Alphabet-backed AI startup Anthropic has disclosed the set of value guidelines that has been used to train its ChatGPT rival, Claude , in the wake of concerns about incorrect and biased information being being given to users of generative AI programs.

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AI Startup ChatGPT Generative AI 97

Andreessen Horowitz

MAY 16, 2023

“Solving consumer engagement is worth $1 trillion to our organization,” said a health plan executive to me one day. He was obviously being a bit sensationalist with the magnitude of the number, but it’s been a common thread in strategic … The post Investing in Hippocratic AI appeared first on Andreessen Horowitz.

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AI Investment Engagement 80

User Pilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. From communication to automation, the latest updates in AI are genuinely bridging the gap between science fiction and reality. Marketing AI best practices. AI-powered marketing tools.

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Artificial Intelligence AI Search AI Machine Learning 90

Sales Hacker

SEPTEMBER 2, 2023

Share Alright, AI continues to be the biggest talking point of 2023 ( are we sick of talking about it yet? ) – with every SaaS company on the face of the earth looking to experiment with some kind of AI integration into their software; It’s become quite apparent that less is more in today’s world.

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AI Revenue Scale ChatGPT 78

Neil Patel

SEPTEMBER 10, 2021

Customer engagement has quickly become a widespread use for AI in the retail industry and beyond. With more customers expecting a hyper-personalized, real-time experience, the demand for AI technology in marketing has never been greater. Even small businesses need to adopt AI technology to keep up. Use Exceed.ai

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AI Payment Solutions SaaS Payments Payment Methods 139

ChurnZero

JANUARY 10, 2023

No matter what your role in Customer Success, creating and ideating on new content, strategies and engagements is key to the customer relationships you build and the results you drive. What is Customer Success AI ? Just ask Customer Success AI for a new cadence of emails, a call script, or a list of strategy ideas, for example.

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AI Customer Success Artificial Intelligence Generative AI 98

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

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