User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Company details, like size or industry.

Strategy 105

Strategy Payment Solutions Customer Lifetime Value Payments 105

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

User Pilot

NOVEMBER 7, 2024

Product demos can be used at various stages in the customer journey, such as on your website to engage potential customers, in email campaigns to nurture leads, during sales calls to provide a “try before you buy” experience, and for customer onboarding to help new users get up to speed quickly.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

SaaStr

JULY 20, 2022

But it then loses real money on onboarding, at -124% margins, and real money on hardware, at -183% margins. ” But it’s also a reminder how hard it is to combine services, hardware and software and make money from SMBs. #3. Historically, Weave gave away several “free” phones with each new account.

SaaS Payments 284

SaaS Payments Scale Payment Methods SMB 284

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business. It increases total enterprise value, lowers customer acquisition costs, and boosts net revenue retention. .

Payments 242

Payments Payment Methods Embedded Payments Scale 242

Stax

APRIL 15, 2025

Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments. It can also be used to calculate the customer acquisition cost (CAC) and gross margin. Increase customer acquisition: To do this , focus on enhancing your lead generation and conversion strategies to bring in more customers.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer acquisition cost. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. From multiple acquisitions to leadership changes, the company has continuously evolved.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

Payrix

JANUARY 30, 2024

Checking all the boxes How Payrix is helping the leader in self-storage operations software unlock value for customers. Storable , the leading provider of all-in-one software for the self-storage industry, has a vision for its payments solution that is reminiscent of the industry it serves. It just happens.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. But where to begin?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Baremetrics

NOVEMBER 2, 2021

The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. Use Baremetrics to calculate business metrics for Shopify Apps 6.

Outsourced Development 98

Outsourced Development Payment Solutions Underperforming Technical Team Metrics 98

Baremetrics

OCTOBER 26, 2021

What is CAC for Shopify Partner Apps? Use Baremetrics to calculate CAC for Shopify Partner Apps CAC for Shopify Partner Apps How do you calculate CAC for Shopify Partner Apps? Baremetrics can calculate CAC for Shopify Partner Apps Why do you need to calculate CAC for your Shopify Partner Apps?

Payment Solutions 98

Payment Solutions Payments Payment Methods SaaS Payments 98

FastSpring

APRIL 1, 2021

Because the ultimate goal of using free trials for acquisition is to increase the number of paid users, your program’s success is based on looking at how often people upgrade from a free plan to a paid one. It is a concrete way to optimize customer acquisition. It provides insights into product functionality and onboarding.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

User Pilot

APRIL 16, 2025

This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?

Payment Solutions 65

Payment Solutions Payment Methods Strategy Mobile 65

Blulogix

DECEMBER 26, 2024

For companies leveraging subscription billing models, creating and managing effective channel partnerships requires a robust infrastructure that ensures seamless billing integration , accurate pricing, and effortless onboarding. Billing software with advanced integration capabilities plays a pivotal role in enabling this.

Payments 52

Payments Payment Features Payment Services Scale 52

User Pilot

MARCH 7, 2022

A smooth onboarding process is like the key to a puzzle. A customer’s payment is typically the finish line of a race. Onboarding customers is crucial to developing a long-term relationship with them and ensuring their loyalty to the business. Customer onboarding helps customers realize the full value of the product.

Onboarding 98

Onboarding Engagement Payment Methods SaaS Payments 98

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Intercom, Inc.

MARCH 22, 2018

Upon joining that team, I led online marketing and user acquisition growth for about a year. Another learning was that we almost tried to over-engineer the solution to how we acquired supply. Thumbtack used a much more simple but still scalable solution. Brian: I don’t think there’s a perfect, prescriptive solution.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

ChurnZero

FEBRUARY 28, 2025

There are certainly tactics that work best for specific groups: by industry (software vs hardware, or retail, or services, or healthcare, etc.) 2: Payment structure SaaS is paid on a recurring basis. You subscribe to the service, rather than owning the software outright. 1: Balance acquisition, engagement, and retention.

SaaS Payments 52

SaaS Payments Subscription Payment Features B2B 52

FastSpring

JULY 12, 2019

Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates. With such heavy investments in customer acquisition, your business needs to make sure you’re recouping the sizeable investment you’re making.

Customer Lifetime Value 98

Customer Lifetime Value Payment Features Finance Payment Solutions 98

Teamgate

JUNE 11, 2025

Ideal for teams needing real-time insights and distributed system support. Perfect for developers seeking an all-in-one solution. Its unified system empowers organizations to quickly identify issues and conduct in-depth root cause analyses across their tech stack. Affiliate Program Earn cash commission on every referral!

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

BetterCloud

SEPTEMBER 16, 2020

Michael Weir is a former director of the collaboration operations function at Global Payments, a financial technology services company that has evolved into a global leader in the payments space over the last 53 years. Can you tell me about your role at Global Payments and how you got into your current role?

Payment Services 98

Payment Services Payment Solutions Payments Payment Methods 98

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Why is your mobile app user retention declining? Before we analyze why your app’s user retention rate is declining, lets start with understanding what user retention is and why it is important for your business. What is a good retention rate for apps?

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

SaaStr

DECEMBER 26, 2019

So data analytics, marketing customer analytics, and technology and acquisition. The second category is very interesting because this, you can translate that as the paid spend, of Facebook and what not, moving towards MarTech acquisition tools. It was mostly just how to activate them, how to make them come back to the app.

Sales Hiring 170

Sales Hiring Payment Methods Payment Solutions Marketing 170

Intercom, Inc.

OCTOBER 16, 2019

At this level, your customer acquisition strategy needs to primarily be an organic one, based on inbound marketing, such as creating quality content that educates the market and attracts prospects to your site. The key here is to keep the cost of customer acquisition down. Goal of website. The middle ground ($5,000 p.a.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. What are the boundaries of your SaaS product? Let them buy!

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Baremetrics

SEPTEMBER 21, 2020

If you’re like a lot of SaaS companies, chances are you’re fixated on customer acquisition. The truth that nobody tells you about customer acquisition Five customer expansion strategies for growth (with real life examples and results). What nobody tells you about customer acquisition Getting new customers isn’t a bad thing.

Payment Methods 145

Payment Methods Payment Solutions SaaS Payments Payments 145

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Acquisition Payment Solutions 105

Baremetrics

DECEMBER 18, 2019

strong acquisition and retention) almost always exceeded that threshold. They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Craft a delightful onboarding experience. This is where onboarding comes in. Evernote’s lost opportunity is in their model.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Stax

APRIL 17, 2025

Well-timed upselling and cross selling effortstriggered by user behavior, milestones, or usage patternscan significantly boost customer lifetime value and reduce customer acquisition costs. Top upsell strategies include offering advanced features, expanding seat count, and introducing payment processing capabilities.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

User Pilot

JULY 28, 2024

The benefits of free trials include reducing acquisition costs , increasing conversion rates , and building credibility with your target audience. Products that are expensive, target a narrow/specific market or are struggling with high acquisition costs are ideal candidates for free trials. Get your Userpilot demo today to get started.

SaaS Payments 98

SaaS Payments Payment Methods Payment Services SaaS 98

SaaStr

SEPTEMBER 13, 2020

You see that both organizations embracing this cloud movement, but specifically in COVID, more and more companies turning to the cloud as their solution for business continuity or for business growth in these times when shelter in place is making on-prem solutions difficult and in many cases, impossible to use.

Sales Hiring 211

Sales Hiring Scale Payments Sales Recruiting 211