SaaStr

NOVEMBER 2, 2019

How should this data feedback into your product roadmap and pipeline? * How does Krish think your customer acquisition and GTM strategy has to change with the movement from SMB to enterprise? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. What is the process to do it efficiently?

Scale 133

Scale SaaS Payments Sales Recruiting Payment Services 133

Natalia Luneva

NOVEMBER 24, 2021

Arthur is a Principal at Knight Capital – an investment firm that specialises in B2B software businesses. We found out that there is a lot of content surrounding product-market fit, there is also a lot of content around a company doing an IPO and the founder reflecting on the journey. Levers of scaling a SaaS company.

Scale 52

Scale Scaling Sales Recruiting SaaS 52

SaaStr

NOVEMBER 28, 2019

Product-market fit has been really important. I remember talking to Belgium investors at the time and everybody said, look, enterprise software is dead, there’s no opportunity through investment. Teddie : And also we’ve seen the BI market that’s been acquisitions at the last.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Government 183

The Angel VC

AUGUST 10, 2011

I recently wrote that investors (myself included) should do a better job of making their investment criteria transparent to founders. To put it as simple as possible, the health of a SaaS business is mainly determined by two factors: Customer lifetime value (CLTV) and customer acquisition costs (CAC). along the way.

Sales Recruiting 155

Sales Recruiting Startup Customer Lifetime Value SaaS 155

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. We invest all over the country and very much in Europe as well including Paris. So we decided to take you to know three specific topics which are hiring, culture and sales.

Sales Hiring 117

Sales Hiring Scale Sales Recruiting Company Culture 117

SaaStr

JUNE 2, 2023

Recruit diverse leaders The goal of hiring a revenue leader is to put gasoline on finding product market fit success. Hire a leader who will not only agree with you but someone you can disagree with in a respectful and productive way. Prioritize demand discovery Demand is a strong indicator of product market fit.

Sales Recruiting 237

Sales Recruiting Sales Hiring Scale Branding 237

SaaStr

JANUARY 10, 2020

Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? I always say kind of tele-sales are the most important form of kind of training in terms of sales.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 217

Part-Time VPE Scale Sales Recruiting Sales Hiring 217

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & How much is a customer going to bring you over his lifespan using your product? Customer acquisition. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Transcript.

SaaS Payments 244

SaaS Payments Metrics Payment Methods Scale 244

Unbounce

JUNE 16, 2020

I think channel distribution is one of the most promising and untapped acquisition channels for SaaS?—?especially Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. Your partners act as an outsourced sales and marketing team. Increased Product Focus.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Intercom, Inc.

JUNE 3, 2021

Where should you invest your resources? If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. If the product isn’t in good shape, R&D needs to prioritize getting it up to speed before focusing on the next thing.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Intercom, Inc.

APRIL 25, 2019

In general, growth is a good problem to have – it means you’ve found some measure of product market fit and you’re generating real revenue from active users. Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStr

AUGUST 27, 2019

How to Design a Sales Comp Plan to Get You to $100M with Work-Bench, Movable Ink, MongoDB and Concert Finance. This panel will speak tactically to various comp design options as a way for management to determine and promote ideal behavior in their front-line teams. Meghan Gill | VP of Sales Ops @ MongoDB. FULL TRANSCRIPT BELOW.

Sales Recruiting 137

Sales Recruiting Sales Hiring Scale Sales 137

SaaStr

MARCH 1, 2019

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify, and Gremlin all prior guests on the show, I hasten to add. Before joining Redpoint, Tomasz was the product manager for Google’s AdSense social-media products and AdSense internationalization. Listen on Google Play Music.

Scale 121

Scale SMB Sales Recruiting Sales Hiring 121

SaaStr

SEPTEMBER 13, 2020

One of the early co-investments with my prior firm in Bessemer was in Shopify. Another thing that we’ve seen over the last decade is cloud companies have this unique ability to scale way more rapidly than they have in the past than many of their other tech market peers. This is really founder-led sales.

Sales Hiring 167

Sales Hiring Scale Payments Cloud 167

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

Merchant Services 192

Merchant Services Scale Sales Recruiting Sales 192

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

APRIL 3, 2020

In Today’s Episode We Discuss: * How Anthony made his way into the world of SaaS starting in the sales team at Box and how that led to his entering the world of marketing and creating the customer success category. * How is marketing being pushed further into the realms of CS? Anthony Kennada: Totally.

Sales Recruiting 182

Sales Recruiting Sales Hiring Scale Branding 182

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Intercom, Inc.

JULY 12, 2018

This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. So the first is, as a leader, your biggest investment is people and particularly in a hyper growth company.

CTO Coach 128

CTO Coach Sales Hiring Sales Recruiting CTO Hire 128

Outseta

JANUARY 20, 2020

And working in the property management industry? But Buildium had found product market fit , and although I didn’t know it yet, I was stumbling into a great situation. In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. Pietro Bezza | Managing Partner @ Connect Ventures. Want to see more content like this?

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

Intercom, Inc.

JULY 19, 2021

Improved customer acquisition (54%). Increased market share (42%) , increased differentiation or advantage relative to competitors (32%) , and better informed business and R&D decisions (29%). Teams that benefit: Sales, marketing. Teams that benefit: Sales, marketing, customer success.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. * What does David believe is the crucial step missing in B2B when it comes to finding product market fit?

Scale 197

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 197

OPEXEngine

JUNE 16, 2020

However, as soon as a founder/CEO raises venture capital (VC) they have decided to take investing partners along on the journey. Yes, there is a board of directors but the board/CEO relationship is not the same as the manager/employee relationship with which corporate execs are so familiar. Nothing can take that away.

Sales Hiring 59

Sales Hiring CTO Hire Venture Capital Technical Advisors 59

SaaStr

JANUARY 3, 2020

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify and Gremlin all prior guests on the show I hasten to add. What time frame from SAL to closed lead suggests product market fit? What one question must all founders be asking in the sales process? *

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

ProfitWell

DECEMBER 4, 2019

You’ve built something that’s growing fast, your product is gaining subscribers, and you’re beginning to bring in MRR. To kick off your growth stage and to continue powering through it, you will need to begin raising serious funds that will allow your company to grow its team, invest in product development and iteration, and scale.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. The acquisition process [21:55]. If RFPs are slowing down your sales team, you need to check out Loopio. Welcome to the Sales Hacker podcast. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. We’re on iTunes.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 137

Scale Acquisition Scaling Sales Hiring 137

SaaStr

JULY 12, 2019

Joe Chernov: I think staying in one swim lane is probably the best for folks like you who pattern match, and recruit off of pattern matches. So now take it to a channel that’s performing really well, and that could be like a investment that’s performing really well. They plant future bets really well.

Scale 142

Scale Sales Hiring Metrics Branding 142

SaaStr

MARCH 13, 2020

Harry has also angel invested in the likes of BreathePod and Try.com. Why does Harry believe investing in customer success is far more important than customer acquisition? * Do you have to invest in it from Day 1? What mistakes does Harry see many founders make when it comes to investing in their early brand?

SaaS Payments 218

SaaS Payments Payment Methods Finance Payments 218

SaaStr

OCTOBER 4, 2019

And you can say Tradeshift started with enterprise, but I also think I had a little bit of scar tissue from that because selling into enterprise as an early stage company, it is just tough because it’s hard to get your product market fit. And that’s really what we invest in right now.

Scale 125

Scale SaaS Payments SMB Sales Hiring 125