Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

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Chart Mogul

SEPTEMBER 17, 2020

Answering the most common and most pressing questions about MRR to guide your 2021 planning. And if you still feel some questions remain unanswered, you can always reach us at marketing@chartmogul.com or on our Twitter account to ask your burning question about MRR or anything SaaS metrics-related. It is simple (to calculate).

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Payments Revenue Payment Features SaaS Payments 145

User Pilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

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SaaS Payments Scale Payment Services Payment Solutions 98

Baremetrics

FEBRUARY 23, 2021

This article covers why growth analytics are important and the best tools to use in 2021. Baremetrics Baremetrics is a subscription analytics platform that primarily serves SaaS and subscription companies. These tools enable you to look into the possible pain points of your customers and why they might be leaving.

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Baremetrics

MARCH 16, 2021

These tools play an important role for startups who are working on achieving their business goals, whether by engaging new customers or getting optimal customer retention. Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. Baremetrics 2.

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Payment Methods Payment Solutions SaaS Payments Payment Services 96

OPEXEngine

MAY 18, 2021

According to Bessemer ’s State of the Cloud 2021 as of this January, there were a total of 527 private unicorns (a unicorn is a private company with a valuation over $1B), with a total cumulative value of more than $1.9 According to CBInsights, as of May 2021, that number reached almost 700 unicorns worldwide. trillion dollars.

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Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

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Baremetrics

MAY 13, 2021

For SaaS businesses, you use your contraction monthly recurring revenue (MRR) , churn, and average revenue per customer in addition to other transaction data to predict your future cash flow. Leveraging a cash flow modelling software will help you simplify the process even further. 1 Why does SaaS cash flow modelling matter?

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Payment Solutions Payment Services Payment Methods Payments 78

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement.

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Payment Solutions SaaS Payments Payments Scale 98

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. From ranking for over 34,000 keywords to running its own knowledge base (i.e.,

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SaaS Payments Payment Services Marketing Payment Solutions 105

Baremetrics

APRIL 20, 2020

It’s something every founder, marketer or anyone that works in SaaS can learn to do. You’ll have the class of 2020, 2021, etc. And one of the most common uses of cohort analysis is to improve customer retention. In most cases, SaaS companies analyze cohorts based on either behavior, or acquisition. Pretty simple, right?

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FastSpring

MAY 13, 2021

Do you have a solid process in place to reduce abandoned carts? Here are the first things you should consider when optimizing your conversion process. Simplified checkout process. The best way to reduce the number of clicks when completing a purchase is to streamline the checkout process. Add “Buy Now” Button to Homepage.

Payment Methods 87

Payment Methods Payment Services SaaS Payments Payments 87

Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. As a result, we could not collect as many data points as we do for our SaaS napkin. What does it take to raise capital, in B2B marketplaces, in 2021?

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Marketplace as a Service Payments B2B SaaS Payments 59

FastSpring

MAY 13, 2021

Do you have a solid process in place to reduce abandoned carts? Here are the first things you should consider when optimizing your conversion process. Simplified checkout process. The best way to reduce the number of clicks when completing a purchase is to streamline the checkout process. Add “Buy Now” Button to Homepage.

Payment Methods 78

Payment Methods Payment Services SaaS Payments Payments 78

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode.

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CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Let’s look at some of the best net retention rate and how they are doing good at it. Know more about NRR: What is net dollar retention?

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User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. It helps you gain actionable insights into your customers' behavior – enabling you to create meaningful experiences for your users, identify opportunities for product growth and development, and fix pain points in the user journey.

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Product Marketing Payment Solutions SaaS Payments Software Review 98

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

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Scale Customer Success Payments Underperforming Technical Team 98

How To Buy Saas

FEBRUARY 4, 2021

In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. Whatever the industry of operation is, live webinars have the potential to bring better branding value and in-depth comprehension of the products or services. Top Webinar Software 2021. WebinarNinja.

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Payment Solutions Software Review Payments Payment Methods 59

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. Because more and more hardware is becoming soft. We call that a second act.

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Sales Hiring Scale Payments Sales Recruiting 213

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Check out our user churn graph from our Baremetrics account, ending in January 2021: It wasn’t easy. It took us 10 months, including additional efforts being made all the way up to 2021.

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Churn SaaS Payments Payment Methods Payment Solutions 71

Chart Mogul

SEPTEMBER 17, 2020

Answering the most common and most pressing questions about MRR to guide your 2021 planning. And if you still feel some questions remain unanswered, you can always reach us at marketing@chartmogul.com or on our Twitter account to ask your burning question about MRR or anything SaaS metrics-related. It is simple (to calculate).

Payments 52

Payments Revenue Payment Features SaaS Payments 52

OPEXEngine

JANUARY 27, 2021

Most vendors during the pandemic have increased resources to ensure customer retention. You should assess how that may have changed any of your tracking systems to separate CAC expenses from customer retention expenses. Credit card and payment processing fees. Travel to visit or service current customers.

Systems Review 52

Systems Review Acquisition SaaS Payments Payment Services 52

User Pilot

APRIL 23, 2021

Without exception, all the SaaS businesses I’ve ever spoken with want to keep their churn rate down. That’s because retention and activation , not acquisition, are the main drivers of profitability in the SaaS world. You’re not going to recoup all that investment with just one round of monthly payments per customer.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

Baremetrics

MAY 12, 2021

Baremetrics is the leading number one subscription analytics software for business metrics as it can integrate easily with popular payment platforms such as Stripe , Recurly , and Braintree with its simple API function. Matthew Ruddy has created an awesome video for you to help you in this process! Choose Baremetrics!

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Payments SaaS Payments Forecasting Payment Solutions 59

User Pilot

JUNE 9, 2021

Customer experience management can be a big differentiator for SaaS businesses. Customer experience management (CXM) is the process of building and orchestrating the experience each customer has with your brand and product. But first, let’s understand why CXM plays a big part in every SaaS company’s success.

Management 52

Management SaaS Payments Payment Methods Payment Solutions 52

Unbounce

MAY 6, 2024

Your USP is the sizzle—the product or service you’re selling is the steak. They stick around because of a powerful above-the-fold section and love what they see about your product or service. He’s a self-proclaimed spreadsheet nerd by day, volunteer soccer coach on weekends, and wannabe fantasy football expert every fall.

Payment Methods 59

Payment Methods Strategy Payment Services SaaS Payments 59

OPEXEngine

OCTOBER 23, 2020

Weaker demand, slower sales cycles, and customer insistence on pricing concessions and payment deferrals have conspired to cloud the outlook for many tech companies’ growth. While a handful of tech companies like Zoom and Shopify are enjoying massive gains as a result of COVID-19, that’s obviously not the case for most.

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Technical Review Scale Payment Services Sales Hiring 52

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. Launched in 2021, SendBM provides easy and affordable WhatsApp Cloud API solutions to businesses of all sizes.

Payments 52

Payments Payment Solutions Payment Methods Business 52

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Amarachi Ogueji. Anita Toth. Annette Franz. Catherine Blackmore.

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VP of Engineering Customer Success SaaS Payments Scale 21

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now.

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Scale SaaS Payments Scaling SaaS 245

SmartKarrot

JANUARY 12, 2021

These software’s are used for a myriad of purposes like secure management of clinical data, payment procedures and claims that ensure smooth functioning of health-care business. Where around 56% of the market is covered by services, the remaining market size consists of healthcare software products. 2 Proactive medical treatment.

Healthcare 10

Healthcare Customer Success Trends Payment Services 10

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. Today growth appears to be all that matters.

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Payment Services Benchmarks SaaS Payments Merchant Services 98

Kellblog

OCTOBER 13, 2022

I might call this intentional MRR, much like signing up for a SaaS service on a month-to-month basis [2]. And what’s the impact on your other SaaS metrics? If ARR is a forward-looking metric [6], what do ARR-based metrics like net dollar retention (NDR) mean [7] in a world without fixed forward commitments?

Metrics 144

Metrics SaaS Payments SaaS Payment Features 144

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Harry Stebbings: Not at all.

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Casey Accidental

DECEMBER 11, 2023

Acquisition, retention, and monetization potential of your first product is another reason B2B tends to expand earlier. Their retention strategies were also different. This is usually a strong retention loop. Pinterest significantly evolved how its core product worked, changing both the acquisition and retention loops over time.

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Payments Scale Payment Solutions Technical Review 113

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home. “The

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