SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2017, he co-founded B2B Stack, a software review marketplace that boosts the buying process of B2B tech in Brazil. She’ll be talking about her approach to sales as a team sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. They were started in 2013 here in France, and have since grown into France and Germany. Okay, it’s not bad. So, two teams cater to practices.

Sales Recruiting 109

Sales Recruiting SMB Scale Sales Hiring 109

SaaStr

JUNE 1, 2021

There are rules in starting an enterprise software company. In this top-rated session Dharmesh Shah, cofounder and CTO of HubSpot, shares how he and his co-founders broke all of the “rules” and ended up creating an entirely new category of marketing software. million in 2013 to $115.9 A SaaStr Classic!!

Part-Time VPE 237

Part-Time VPE Technical Cofounder CTO Hire New CTO 237

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. They were started in 2013 here in France, and have since grown into France and Germany. Okay, it’s not bad. So, two teams cater to practices.

Sales Recruiting 110

Sales Recruiting SMB Scale Sales Hiring 110

Baremetrics

OCTOBER 11, 2021

If you’re asking yourself how much time, energy, and finances you should be investing into developing your content, look no further. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. So, how can better content marketing help YOU?

Content Marketing 113

Content Marketing SaaS Payments Investment Marketing 113

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. Mallun Yen : And, you’ve done that with a number of your executive team, and, in fact, most of your executive team are the ones that you hired early on in the day. What’s your weakness? FULL TRANSCRIPT BELOW.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

SaaStr

AUGUST 12, 2022

And my first investment ever in 2013, in the old, old days, was Pipedrive which ended up selling for well over a billion dollars cash during the peak. But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. You already raised money.

Scale 205

Scale SaaS Payments Scaling SaaS 205

ProfitWell

OCTOBER 23, 2019

A literal downfall, in poor Icarus’s case, after his wings melted mid-flight. Thankfully, you don’t need to end up like poor Icarus. Your product is only part of that equation—your onboarding process, customer success teams, and self-service education also play a huge role. He was excited to go flying.

Churn 56

Churn Payment Methods Payment Services SaaS Payments 56

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Sonal: Ooh, I love that. Nadia: I love it, too.

Software Review 80

Software Review Underperforming Technical Team Scale Development 80

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. If there’s customer adoption , developers generally will come. Measuring platform success is complicated.

Marketing 217

Marketing Underperforming Technical Team Technical Review Sales Hiring 217

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. I spent years researching the psychology behind purchase decisions and used that knowledge to develop a four step conversion optimization process deeply rooted in emotional marketing. Here’s an example of this thinking system in action.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 180

Scale Underperforming Technical Team Investment Sales Hiring 180

SaaStr

NOVEMBER 21, 2020

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 272

SaaS Payments Scale Payment Services Payment Solutions 272

SaaStr

FEBRUARY 21, 2020

David then joined Matrix from SilverStream Software, which he founded in June 1996. How does David think about scaling sales teams? But I’m thrilled to welcome David back to the show today to discuss a very specific topic, the nine stage model to get a B2B software company to get repeatable, scalable, and profitable growth.

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

Sales Hacker

DECEMBER 8, 2020

How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense. Show Introduction [00:09]. Sam’s Corner [34:03].

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. It’s almost like theory development, to understand how to look at big data. We put these into a piece of software that enables us to codify and see the patterns through math.

Sales Hiring 202

Sales Hiring Interviewing Scale Underperforming Technical Team 202

ChurnZero

JUNE 3, 2022

VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. You Mon: When I think about being a leader, it’s all about how do I get my team to succeed. I’m just lucky enough to get into software, and that’s a longer story.

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

ChurnZero

JUNE 3, 2022

VC and PE firms now ask founders about the metrics owned by CS teams, specifically NRR and GRR , within the first ten minutes of conversation. You Mon: When I think about being a leader, it’s all about how do I get my team to succeed. I’m just lucky enough to get into software, and that’s a longer story.

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 166

Investment Technical Review Part-Time VPE Development Team Review 166

SaaStr

JUNE 28, 2019

He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did one turnaround with Xionics. Since 2013 with their transition to SaaS have grown to more than $50 million in ARR in less than five years, while maintaining profitability.

Outsourcing Services 118

Outsourcing Services Scale Sales Hiring SMB 118

SaaStock

FEBRUARY 13, 2019

Founded : 2013. Tienpay offers digital banking software that handles wallet, digital exchange, and digital assets. was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. It provides smart hardware self-development and cloud service.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. He’s experienced in leading multiple B2B software companies from startup through acquisition. Ari is an alum of Techstars’ first class in 2007 with Filtrbox, which was acquired by Jive Software in 2010.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. He’s experienced in leading multiple B2B software companies from startup through acquisition. Ari is an alum of Techstars’ first class in 2007 with Filtrbox, which was acquired by Jive Software in 2010.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Tim has 30 years of experience in building, launching and growing successful enterprise software businesses. He’s experienced in leading multiple B2B software companies from startup through acquisition. Ari is an alum of Techstars’ first class in 2007 with Filtrbox, which was acquired by Jive Software in 2010.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. It’s the leading RFP response software trusted by more than 800 high performing organizations across North America. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. AJ, welcome to the show.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

SaaStr

SEPTEMBER 13, 2019

As for Allison, in her 5 years at Gainsight her list of achievements in endless from running all functions that drive value for Gainsight customers, now a 150 person team, to building out the corporate development function to being the right hand to the CEO. What is an acceptable ratio of services to software revenue?

Engineering 27

Engineering Scale Underperforming Technical Team Customer Success 27

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS companies now report 9 competitors on average , up from just 2 back in 2013. Everywhere you look there are dominant SaaS companies with thriving products.

Scale 40

Scale Startup Technical Review Software Review 40

Chargify

SEPTEMBER 25, 2019

However, things weren’t really working, as evidenced by the fact that they did over $3,000,000 in revenue in 2013 but yielded minuscule profits. Here’s the exact list of Russ’ decision filters : Recurring income component (selling a software/platform). Virtualized teams for support on implementation.

Subscription 40

Subscription Payment Features Consulting Business Model 40

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? And so really it became a bad habit.

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137