ProfitWell

AUGUST 27, 2020

In 2010, a16z partner Chris Dixon wrote a seminal blog post called The next big thing will start out looking like a toy. Marketplaces, on the other hand, utilize two-sided network effects to match supply with demand. Cameo falls into the marketplace category, and while their current offering is limited, their ambitions are much bigger.

Marketplace as a Service 52

Marketplace as a Service Technical Review Pricing Technology 52

Sales Hacker

DECEMBER 27, 2018

Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. This one isn’t just a sales trend, but also a buying trend: more people will begin to expect to access products and services this way. When growth is as rapid as this, things change quickly. Trend #6: Next Best Action.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Kaitlin: You’re the General Manager HubSpot’s Service Hub.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStock

FEBRUARY 14, 2019

In 2010, he joined DGF Investimentos, one of the top VC firms in Brazil. In 2010, he became one of the Co-Founders of Warehouse Investimentos, a prominent Brazilian VC company. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SmartKarrot

JANUARY 25, 2022

The critical nature of software for business growth is a key reason for the exceptional growth of Software as a Service (SaaS) companies in recent times. BugHerd provides top-notch services for bug tracking and website feedback. Founded in 2010, Culture Amp is an employee experience management platform. Culture Amp.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

Andreessen Horowitz

MARCH 11, 2024

This is a ~20x increase from a $10M average budget for a single platform game in 2010. Furthermore, a shift to mobile and live service games means that content development is never truly done – a successful game launch quickly turns into a content treadmill to release monthly updates and DLC / expansion packs to retain players.

Outsourcing Services 93

Outsourcing Services Investment Outsourced Development Marketplace as a Service 93

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Self-service freemium to feed the funnel.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

SmartKarrot

SEPTEMBER 18, 2020

The company then helps the more than 11,000 schools that use its services to analyze and act on the amassed data. It is an eLearning marketplace where tutors are able to create a course, add it to a library of 65,000+ courses and earn money from student tuition charges. Location: Norway. Location: San Francisco. Dreambox Learning.

Technical Review 21

Technical Review SaaS Software Review Systems Review 21

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 165

Scale Underperforming Technical Team Sales Hiring Branding 165

ChurnZero

JANUARY 13, 2022

Amir will lead all post-sales functions, helping customers use the full scope of their products and services to unleash the power of CentralSquare in their communities. In her expanded role, Ellen will continue to lead global system engineering and enablement and will add professional services and customer support to her team.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Intercom, Inc.

APRIL 7, 2022

After working in retail for companies like Kellogg’s and Nestlé, she switched gears to tech – first at Jigsaw, which was acquired by Salesforce in 2010, where she stayed on as the Vice President of Customer Success, and then at Badgeville, Bluenose Analytics, and now Oracle , as the GVP of Customer Success & Renewals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. When Patrick and John in 2010 were at Y Combinator and spend their days doing office hours with the whole Y Combinator and a little water in the valley.

SaaS Payments 244

SaaS Payments Metrics Payment Methods Scale 244

SaaStr

MAY 15, 2020

So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. And then, it’s a two-sided marketplace, so we’ve got subscriber companies that we provide support for the open source that they use. Keep it, keep, keep, keep it.

Sales Hiring 205

Sales Hiring Scale Technical Review Outsourcing Services 205

Intercom, Inc.

MAY 10, 2018

When I think about growth and Dropbox, Drew Houston’s classic talk from the 2010 Startup Lessons Learned Conference immediately comes to mind. Switching to a different service is something that takes a lot of effort. I saw both sides of the marketplace, which was a lot of fun. You joined on the supply side, correct?

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

OpenView Labs

JULY 12, 2019

At that time, about 2010, I joined an incredible Santa Monica-based company called Beachbody, which was transforming the health and wellness space selling exercise DVDs and meal replacement shakes via direct response TV and multi-level marketing. Mostly, we believe we’ve succeeded because we take something very complex and make it simple.

Data 52

Data Marketplace as a Service Advertising Branding 52

Chargify

MARCH 28, 2018

While the convenience of combo meals abounds in all fast food restaurants today, in 1958 the opportunity to purchase a main dish, side, and drink for a set price (and less than if all the items were purchased individually) was a novel idea, and one that helped them stand out in a very competitive marketplace. TV is a great example.

Pricing 47

Pricing Innovation Scale SaaS 47

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. The US market has high demand and supply of SaaS service providers. Amazon Web Services (AWS). AWS offers cloud services to businesses.

Marketplace as a Service 10

Marketplace as a Service SaaS AWS Cybersecurity 10

SmartKarrot

FEBRUARY 3, 2022

Amber also offers AmbarConaz, an online marketplace connecting supply chain and construction sites. Creditas is an online marketplace for asset-backed consumer loans. The company’s services cater to small and medium-sized businesses. The company has several products offering digital solutions. Wabbi Software S.A., Founded: 2012.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

OpenView Labs

JUNE 4, 2019

Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries. But these established companies drive what’s called “sustaining innovations,” which are modifications and improvements on existing services.

Innovation 71

Innovation Technical Review Travel Business Model 71