User Pilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Book a demo now if you want to improve retention in your company and increase revenue.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Software Review 52

Software Review Retention Technical Review Systems Review 52

User Pilot

SEPTEMBER 21, 2023

A customer retention model helps you predict what customers want using data. It helps you generate insights from past user behaviors, and you can use that information to design customer retention strategies that work. This article breaks down different customer retention models and how they can help your SaaS growth efforts.

Retention 105

Retention Customer Lifetime Value Machine Learning Artificial Intelligence 105

User Pilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? Thus, striking the right balance between acquisition and retention costs significantly improves profitability and sustainability. So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates.

Acquisition 98

Acquisition Retention Customer Lifetime Value User Experience 98

User Pilot

JANUARY 9, 2023

Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. How can a personalized experience help drive retention? What personalized customer retention strategies are open to you?

Customer Lifetime Value 98

Customer Lifetime Value Retention Marketing Scale 98

User Pilot

JANUARY 19, 2023

Looking to improve your retention rates by reducing customer retention costs? This is why it’s critical to understand retention costs and how to reduce them. In this article, we’ll explore customer retention costs. Customer retention cost (CRC) is the amount you spend on customer retention over a specific period.

Retention 98

Retention Customer Lifetime Value Onboarding Acquisition 98

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

Looking for a good retention analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

JANUARY 16, 2023

Features to look for in customer retention software: Analytics and tracking. Access to the right churn software can boost your retention game because you’ll find and address churn risk quickly. There are many customer retention products in the market, and it can get confusing when you try to choose the right tool for you.

Software Review 105

Software Review Churn Retention Software 105

User Pilot

JULY 18, 2022

Are you satisfied with the customer loyalty and retention rates of your SaaS? Today we explore what customer loyalty and retention mean for SaaS, how retention differs from loyalty, and tactics to help you boost both. Customer retention is a company’s ability to keep its existing customers. What is customer loyalty?

Retention 98

Retention SaaS Customer Lifetime Value Education 98

User Pilot

FEBRUARY 9, 2023

It can lead to greater customer retention and satisfaction in the long run. You can collect data for predictive analytics using feature tagging and combining product usage data with heatmaps for more insights. It can eventually lower customer churn and increase your customer retention rate. Feature tagging with Userpilot.

Retention 98

Retention Machine Learning Artificial Intelligence Trends 98

User Pilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement.

Churn 98

Churn Retention Onboarding Engagement 98

User Pilot

APRIL 30, 2024

PxM crafts experiences that foster loyalty and drive growth, enhancing customer satisfaction , increasing user retention, and driving product adoption. PxM focuses on user experiences, improving engagement and retention through personalized interactions. Then, prompt users to upgrade their plan only when it adds value.

Management 105

Management Customer Lifetime Value Engagement Retention 105

ProfitWell

APRIL 23, 2020

Customer retention is more important than ever during these uncertain times. Here are some strategies based on basic customer retention principles to help you get through this challenging time. The value in quickly tagging this information now will become apparent later when new and lasting themes are discovered.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

User Pilot

MAY 9, 2024

TL;DR Amplitude Analytics is a product analytics platform best known for its superb event-tracking and digital analytics capabilities used in conversion optimization and customer retention. Heap is a digital analytics platform with tools that facilitate digital experiences, user journeys, conversions, feedback, retention, and other tools.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

User Pilot

FEBRUARY 29, 2024

Tracking feature usage provides insights that help you prioritize product development, enhance the user experience , improve engagement , and drive retention. This may involve tracking custom events , tagging in-app elements, and getting deeper insights with heatmaps and user surveys. How do you calculate feature usage rates?

SaaS Payments 110

SaaS Payments Payment Solutions SaaS User Experience 110

User Pilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. These are tools that track user behavior data across your products and can give insights into engagement, retention, drop-offs , etc. Retention tables.

Social Media 105

Social Media AI Retention Pricing 105

User Pilot

MAY 11, 2024

Main Features Userpilot contains a long list of product analytics features , including: Feature tags and heatmaps : Tag individual features/elements using Userpilot’s flow builder. Custom event tracking : You can create custom events in Userpilot by combining any set of feature tags and tracked events.

Engagement 105

Engagement Pricing Retention Scale 105

User Pilot

MARCH 27, 2024

If you want a no-code solution, try feature tags to collect data about different interactions with UI elements. Monitor usage-related metrics to uncover trends influencing retention and refine your retention strategy. One such way is using Userpilot’s feature tags. Visualize user retention data with Userpilot.

SaaS 105

SaaS User Experience Onboarding Retention 105

User Pilot

APRIL 29, 2023

It includes plenty of functionalities, such as the ability to tag features, track feature usage, and visualize how users progress across different touchpoints throughout the customer journey : Userpilot ’s product analytics. Conclusion In SaaS, following app onboarding best practices is as important as acquiring new customers.

Onboarding 98

Onboarding Retention Mobile Engagement 98

User Pilot

AUGUST 18, 2021

You can use these insights to proactively deploy in-app experiences to relevant customers and increase retention, customer lifetime value while reducing customer churn and improving customer experience overall. Measuring customer engagement helps improve retention , account expansion , and product advocacy. Improve retention.

Engagement 98

Engagement Retention Software Review SaaS 98

User Pilot

APRIL 22, 2024

Increase user retention. Tag key features for tracking. Increase user retention : Continuous product refinement based on insights from feature analysis contributes to increased user satisfaction. Ask yourself: Are you trying to identify features that drive customer retention , or those leading to churn ? Power features.

Underperforming Technical Team 105

Underperforming Technical Team Software Review User Experience Retention 105

User Pilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? Feature tagging enables marketing teams to track feature usage and improve adoption across user segments. Retention analysis is used to monitor retention trends and identify causes of user churn.

Marketing 105

Marketing SaaS Acquisition Scale 105

User Pilot

NOVEMBER 30, 2023

Mixpanel report types include Funnels, Flows, Retention, and Insights reports. In terms of intuitiveness and ease of use, Userpilot is a better alternative with its funnel, trend, retention, and path analysis. Mixpanel has multiple report types, such as its Funnels, Flows, Retention, and Insights report, respectively.

Scale 105

Scale Retention Trends Pricing 105

User Pilot

OCTOBER 24, 2023

That said, we’re going to go over what resurrected users are, how you can identify dormant users, as well as explore tactics to improve customer retention. TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. What is the retention lifecycle framework?

Customer Lifetime Value 103

Customer Lifetime Value Software Review Retention Engagement 103

User Pilot

APRIL 7, 2024

Main Features Here's a brief overview of Userpilot's tracking tools for user journeys: Feature tags and heat maps. In Userpilot, you can tag UI elements to monitor how users interact with them. The tags can track what users click , where they hover, and what form they fill. Retention tables. Customer profiles.

Scale 105

Scale Social Media AI Search SaaS 105

User Pilot

FEBRUARY 28, 2024

These include users interacting with a tagged element, using a particular type of device, landing on a specific URL, or matching a specified segment. Pendo's analytics are divided into paths, funnels, and retention — with the lattermost being able to track cohort churn over time. Tag features in Userpilot to monitor engagement.

Software Review 105

Software Review Engagement Technical Review AI 105

User Pilot

MARCH 14, 2024

Here are Userpilot’s top product analytics features : Feature tagging : Userpilot’s click-to-track feature tagger lets you view how many times a feature has been used and by how many users to measure its adoption. Users on the Starter plan can add up to 15 feature tags while those on the Growth or Enterprise tier can create unlimited tags.

Technical Review 52

Technical Review Software Review Pricing Trends 52

User Pilot

MARCH 29, 2024

The benefits of customer journey analytics include improved customer experience, increased customer satisfaction , retention, and customer lifetime value. Cohort analysis to understand customer retention drivers. Heatmaps to analyze feature adoption. Product trend analysis to improve engagement.

Customer Lifetime Value 102

Customer Lifetime Value Software Review User Experience Trends 102

User Pilot

APRIL 26, 2023

Because it’s one of the best ways to improve customer retention and grow faster in SaaS. Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. You can also track in-app behavior with feature tags, goals, and custom events.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

MARCH 14, 2024

Here are Userpilot’s top product analytics features : Feature tagging : Userpilot’s click-to-track feature tagger lets you view how many times a feature has been used and by how many users to measure its adoption. Users on the Starter plan can add up to 15 feature tags while those on the Growth or Enterprise tier can create unlimited tags.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Baremetrics

DECEMBER 18, 2019

What can we do to improve retention? But first, in order to improve retention, we first have to be able to measure it. These are the three retention measurements I usually start with: The “How would you feel if…?” strong acquisition and retention) almost always exceeded that threshold. Why are customers canceling?

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

User Pilot

MAY 12, 2024

It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Set up your metrics to measure growth and retention. Other product analytics features that come in handy include Journey Maps, Funnel analysis, Retention analysis, and Heatmaps. Usage tracking on Heap.

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

MARCH 12, 2024

Improve user experience and increase retention. Track feature retention with cohort analysis. Retention rate. Improve user experience and increase retention Continuously identifying and removing friction with drop-off analysis and user feedback creates a cycle of data-driven product development. Increase feature adoption.

Underperforming Technical Team 104

Underperforming Technical Team User Experience Retention Scale 104

User Pilot

JULY 14, 2023

Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention. Cohort analysis tracks and compares the in-app behavior of specific user groups over time, providing insights into user retention, engagement , or the impact of product changes.

SaaS 96

SaaS Underperforming Technical Team Churn Scale 96

Totango

FEBRUARY 7, 2019

Know your customer, personalize your communications, and proactively work toward a mutual journey of growth, and you’ll find your retention process becomes as reliable as a well-worn marriage. Customer retention is about the promise of continued growth. The Top 5 SaaS Renewal Best Practices. Understand your customer’s journey.

Retention 81

Retention SaaS Customer Lifetime Value Engagement 81

User Pilot

MAY 17, 2024

Set up your metrics to measure growth and retention. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Set up your metrics to measure growth and retention. No-code feature tags in Userpilot. Create tracked events to monitor server-side data.

SaaS 52

SaaS Scale Software Review Trends 52