USIO

JANUARY 30, 2024

An integrated payment system is a solution that combines various payment methods into a unified platform, making it convenient for businesses and customers to process transactions. Subscription and Recurring Payments: Support for subscription-based models, allowing businesses to set up recurring billing for services or products.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Stax

APRIL 30, 2024

Whether you’re a freelance service provider, a cafe owner, or a retailer, card payments are king, and your credit card processing account is where you hold power to manage and control your fees. Read on to discover how these solutions stack up against each other. Debit and credit card processing all come at a cost for merchants.

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

SaaStr

APRIL 9, 2024

Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions. Going a Level Below A lot of Enterprise is about data services that make AI effective or not. Key Takeaways 1.

AI 214

AI Outsourcing Services Outsourced Development Government 214

SaaStr

JULY 14, 2023

Q: When Should You Reduce Non-Recurring Professional Services From A Software Company? One audience member generates recurring software revenue and non-recurring professional services 50/50. They wanted to know how long you intentionally stay close to customers before building programs to reduce non-recurring professional services.

Sales Hiring 226

Sales Hiring Scale Customer Success SaaS 226

FastSpring

APRIL 23, 2024

It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option. The subscription management system doesn’t support multi-product transactions. As an MoR, our platform handles a lot more than just standalone payment gateways or subscription management software solutions. 2Checkout (now Verifone).

Payment Services 114

Payment Services Payment Methods Merchant Services Payment Solutions 114

Tom Tunguz

DECEMBER 31, 2022

Web3 software sales must also navigate novel procurement processes with decentralized decision-making, payment for services in kind with tokens, & different permissions models for users. At a 10x revenue multiple, web3 software should support about $0.75b to $2.3b in startup market cap. This is just the web2 CRM market.

Payment Solutions 320

Payment Solutions B2B Software Payment Services 320

User Pilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? If you don’t work on effectively managing support tickets, you’ll see customer dissatisfaction rise and support agents struggle. Collect customer feedback to better understand product problems leading to support tickets.

Strategy 105

Strategy Customer Support SaaS Technical Review 105

Totango

MAY 17, 2024

Unsurprisingly, a similar echo was heard at TSIA World INTERACT in May—doubling down on the fact that CS lags behind other customer-facing functions like support and service when it comes to AI adoption and innovation. Leveraging AI in customer support can significantly reduce customer effort.

Innovation 91

Innovation AI Underperforming Technical Team Scale 91

User Pilot

MAY 9, 2024

Happy customer service can be the difference between inconsistent revenue and a good bottom line. This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you. How to measure customer satisfaction to ensure happy customer service?

Customer Lifetime Value 105

Customer Lifetime Value AI Search Benchmarks Onboarding 105

Stax

APRIL 17, 2024

Companies and software providers that embed payment solutions into their services and platform are likely to attract and retain more customers. By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

User Pilot

MAY 20, 2024

B2B loyalty programs focus on long-term partnerships with personalized services, while B2C programs target individual consumers with general rewards and immediate purchases. IBM Partner Plus enhances partner skills with a tiered rewards program, personalized support, and comprehensive training, fostering long-term loyalty and collaboration.

B2B 85

B2B B2C Retention Education 85

User Pilot

APRIL 3, 2024

It reduces the load on your support team and improves customer satisfaction by providing self-service support. A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service. Self-service is what most customers prefer, according to research by Zendesk.

AI Search 105

AI Search Software Review SaaS AI 105

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. This blog delves into the three types of Cloud Computing services: IaaS PaaS SaaS.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Stax

MARCH 26, 2024

That said, these tools are more than just a means to accept payments; they represent a comprehensive solution that integrates sales, inventory management, and customer data into a unified system. Integration with Payment Gateways: The terminal connects to multiple payment gateways, which are services that authorize and process payments.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Almost everyone — 98% of consumers —has a streaming service subscription. 98% of consumers have a streaming service subscription.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

User Pilot

APRIL 10, 2024

Knowledge base creation is critical to enhancing self-service support. As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. A knowledge base is a centralized self-service library of information about a product or service.

Software Review 103

Software Review AI Search SaaS Technical Review 103

Stax

JANUARY 24, 2024

This makes the apparent new direction of Intuit, the developer of QuickBooks, symptomatic of the wider transition within the SaaS space towards cloud-based software solutions. This includes all 2021 versions of QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions v21.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). SaaS billing solutions are usually talked about within the context of B2C payment processing.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Andreessen Horowitz

FEBRUARY 20, 2024

The benefits of these new platforms can be functional — Fly.io, for example, has far simpler multi-region support than AWS — but they also get adopted because they have better native support for modern applications frameworks and practices, and a far better developer experience. It truly is a global multi-master storage platform.

Investment 117

Investment GCP(Google Cloud Platform) AWS Azure 117

Subscription Flow

MAY 16, 2024

Though CardConnect never publicly came clean on why they had discontinued this service which seemed to be a win-win for all actors involved, there have been speculations as to why they may have done this. 2. Multi-currency support. Zoho offers a list of features that make it especially attractive to these businesses.

Payment Features 104

Payment Features Merchant Services Payment Solutions Payment Services 104

User Pilot

APRIL 29, 2024

An in-app resource center empowers users with self-service support and minimizes friction. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required Why is design crucial for SaaS solutions? Create landing pages for each service/solution your product provides.

SaaS 105

SaaS Onboarding Trends User Experience 105

Stax

MARCH 14, 2024

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. All this to say that if your company transacts with other businesses, it’s worth supporting multiple B2B payment methods so you can cover your bases. Between 2019 and 2020, the number of U.S.

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

FastSpring

AUGUST 2, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. This was bolstered by the excellent service and support FastSpring has provided throughout the years, both to TestDome and to their consumers.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

FastSpring

DECEMBER 19, 2023

In this article, I’ll show why FastSpring is a great complementary solution to your existing MoR and how you can use MoR redundancy to ensure you get the best approval rates, competitive pricing, enhanced compliance, and the peace-of-mind that comes from having global active-active failover for your payments and subscriptions.

Payment Services 158

Payment Services Merchant Services Payment Solutions Payments 158

Blulogix

MARCH 22, 2024

Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. By effectively increasing the depth of your service integration, you not only boost your revenue potential but also solidify customer loyalty by becoming a key contributor to their operational efficiency and innovation.

B2B 84

B2B Subscription Payment Features Consulting 84

Subscription Flow

MARCH 25, 2024

A Merchant of Record ecommerce solution acts as a vital middleman, taking on the vital duty of financial and legal facilitation in transactions, acting as the visible party for both consumers and regulatory bodies. Then we will talk about a few leading examples of Merchant of Record ecommerce solution.

Merchant Services 92

Merchant Services Payment Services Payment Methods Payment Facilitation 92

Stax

JANUARY 3, 2024

Around since the 2000s, mPOS systems have come a long way from their origin as a glitchy solution used primarily by micro-businesses to process payments. Today, they’re known for their robust services, enhanced security, user-friendly interfaces, and the integration of advanced data analytics. They offer customers flexibility.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

User Pilot

APRIL 24, 2024

AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service. You can use AI’s predictive analytics to anticipate user behaviors to facilitate proactive support and reduce churn risks. So that you can support them proactively.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solution. Below, you’ll find highlights from our conversation.

Merchant Services 147

Merchant Services Payment Services Outsourcing Services SaaS Payments 147

User Pilot

MAY 20, 2024

Provide proactive support by anticipating and addressing user problems before they occur. Create comprehensive self-service resources to enable users to solve problems independently. The solution? Provide proactive customer support When customers ask for assistance, they’ve already had negative experiences.

Retention 103

Retention Strategy Sales Recruiting Scale 103

FastSpring

FEBRUARY 15, 2024

As a Merchant of Record, we provide a fully managed payment solution including customizable checkout, fraud mitigation, and 100% automated sales tax and VAT compliance. Even if downloads of your app are captive to proprietary stores, that doesn’t mean it’s the only way users can pay for your service or features. Interested? Interested?

Payment Methods 146

Payment Methods Payment Solutions Merchant Services Payment Services 146

Stax

APRIL 11, 2024

Department of Health and Human Services (HHS) also has a Payment Management System, which is a centralized grant payment system managed by the federal government. The Program Support Center for Payment Management Services (pms.psc.gov) serves as “a fiscal intermediary between federal awarding agencies and award recipients.”

Payment Services 88

Payment Services Payment Solutions Merchant Services Payment Methods 88

Stax

JANUARY 29, 2024

In this article, we’ll explore the significance of billing platforms in contemporary business, delve into the features that set Stax Bill apart, and guide you through the process of selecting the right billing solution for your unique needs. Here are a few key points to consider when selecting your billing platform solution.

Stax 88

Stax Payments Payment Services Payment Features 88

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. Then, we compare 10 of the top payment solutions starting with a deep-dive into our solution, FastSpring. Table of Contents. What is an international payment gateway?

Payment Services 145

Payment Services Merchant Services Payment Methods Payment Solutions 145

How To Buy Saas

APRIL 29, 2024

Software as a Service (SaaS) solutions are becoming increasingly popular among businesses as a means of streamlining operations and increasing productivity. To ensure a smooth integration of software as a service (SaaS) solutions with preexisting systems, we will discuss eight different strategies in this post.

Systems Review 52

Systems Review Software Review Cloud Software 52

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. The second factor to consider is whether or not the solution was built for your type of business. FastSpring: All-in-One Billing Solution for SaaS. Table of Contents.

Payment Solutions 137

Payment Solutions Payment Features Payment Methods Payment Services 137

User Pilot

OCTOBER 26, 2023

We also look at examples of companies that have managed to ace product-led growth for complex software solutions. Combining self-service support with full-service support allows users to overcome even the most complex issues. Building a customer community is a way to share the support burden with your users.

Outsourcing Services 103

Outsourcing Services Onboarding Customer Support Customer Lifetime Value 103