Infinicept

JUNE 16, 2022

Understanding the Payments Revenue Food Chain As software companies become a larger part of the payments world, they have to determine how much of a role to play and how far up the payments revenue food chain they want to go. Source.

Payments 59

Payments Payment Solutions Revenue Software 59

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

User Pilot

APRIL 29, 2024

Userpilot is a product growth platform with advanced segmentation features. You can segment your customers based on their feedback responses as well as in-app behavior. How does your location influence your technology and software choices? Psychographic segmentation survey questions What motivated you to choose our software?

Payment Solutions 85

Payment Solutions SaaS Payments Payment Methods Payments 85

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

APRIL 21, 2024

Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? For this, you need a lead generation conversion process.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Neil Patel

SEPTEMBER 10, 2021

It makes sense, then, that so many marketing AI tools and software are targeting the conversion funnel. From lead generation to lead nurturing to conversion, funnel AI tools help marketers improve their strategy and streamline their processes. Even small businesses need to adopt AI technology to keep up. Who Should Use Systeme?

AI 139

AI Payment Solutions SaaS Payments Payment Methods 139

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Drive recurring revenue : Loyal customers spend more through repeat purchases over time.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Delivering customer support.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Neil Patel

DECEMBER 27, 2021

Like most things in technology, there are no one-size-fits-all warning signs and solutions for website data breaches. However, understanding what these threats entail and learning effective ways to prevent and deal with them can make a huge difference to your business. No system is perfect. What Is a Website Data Breach?

Payment Methods 131

Payment Methods Payment Solutions Data Technical Review 131

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 82

SaaS Payments Management Customer Lifetime Value SaaS 82

Neil Patel

JANUARY 18, 2022

Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. Swipe Page’s landing page templates give your site visitors an app-like experience. What do you need to input? Your website text, fonts, images, and brand colors. The best part? The only downside?

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. Opt-out free trial: Requires users to submit their payment details upfront before accessing the product.

SaaS Payments 81

SaaS Payments Payment Methods Strategy Payment Solutions 81

Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. Need help getting started?

Payment Services 99

Payment Services Merchant Services Customer Success Business 99

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ChurnZero

JANUARY 24, 2022

If you specifically run a SaaS business, customer-centric service can also help you stand out from your peers. In the software industry, companies commonly compete on the features they offer. Putting your customers first is a cultural element of your business that’s harder for your competitors to replicate.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Neil Patel

JANUARY 14, 2020

It’s my revenue on a bad month of selling info products. Instead of just blogging about marketing tactics, I thought I would share my old business model with you and give you the exact emails, power points, and everything you need so that way you can replicate my results. Just look at the screenshot above.

Payment Methods 145

Payment Methods Payments Business Payment Services 145

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. It’s not just a platform for startups and solopreneurs, either.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Totango

JUNE 3, 2022

I’ve discussed your concern with our support team, and we’re taking the following steps to resolve this problem as quickly as possible: [Summarize solution]. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 108

Customer Success Payments SaaS Payments Payment Methods 108

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake Dipple 4:40 Of course, so, Sideways 6 we’re ID management platform, and we exist to bring good ideas to life every day.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

Intercom, Inc.

APRIL 7, 2020

As the coronavirus outbreak upends lives and businesses everywhere, support teams are increasingly the first place that customers turn to for guidance. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure.

Payment Methods 217

Payment Methods Merchant Services B2C Payment Solutions 217

Buffer Resources

DECEMBER 14, 2023

For example, you could create a carousel that walks users through setting up a specific software or tool. The clean and consistent visuals make it easy for the audience to follow along and understand the process. Remote, a company that provides solutions for global employment, shares information about hiring talent in Portugal.

Social Media 117

Social Media Payment Methods Payment Solutions AI Search 117

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Solution Demand.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs.

Churn 95

Churn Underperforming Technical Team SaaS Payments Payment Solutions 95

Baremetrics

JANUARY 17, 2022

Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. But if they succeed, they may connect with leads better and get a considerable extra replenishing of the revenue. What’s the difference between free and paid newsletters?

Management 95

Management Payment Solutions Scale Payment Methods 95

Neil Patel

FEBRUARY 19, 2021

This makes it an excellent choice for small business owners that want a leg up visually but might not have the budget or know-how for it all. Since Squarespace is a hosted solution, you don’t have to get into any extra steps to find a server or install software. And you get plenty of integrated analytics to boot.

Payment Methods 121

Payment Methods Technical Review Software Review Payment Solutions 121

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Neil Patel

DECEMBER 12, 2020

E-commerce Platforms. As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. You’ll have to completely recreate it on a new platform. Are you currently selling products in a physical location?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Totango

AUGUST 5, 2020

Some may need payment flexibility, while others could use additional licenses. Webinars can be a great way to share in-depth information on topics your customers will find helpful. A good customer success platform can prepare your company to pivot quickly in terms of both messaging and assistance to customers.

Engagement 103

Engagement Payment Solutions Telecommunications Payments 103

User Pilot

FEBRUARY 21, 2023

Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Offer self-service support with an in-app knowledge base. Invite your user base to a webinar where they can learn to use complex features. It measures repeat usage.

SaaS Payments 79

SaaS Payments Strategy Payment Solutions SaaS 79

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. An additional non-financial constraint is a fact that these customers typically lack experience in software procurement and implementation, and this adds friction to the sales cycle.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Intercom, Inc.

MARCH 16, 2021

You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Create a customer feedback loop. Quantitative data is meaningful. Product engagement metrics.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201