User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Technographic details on devices and platforms used to ensure compatibility and support across technologies. 6-step process to create user profiles: Identify what data to include based on goals. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

How To Buy Saas

AUGUST 23, 2021

Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Best Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Technical Review Payment Methods Software Review 52

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

User Pilot

APRIL 29, 2024

Userpilot is a product growth platform with advanced segmentation features. You can segment your customers based on their feedback responses as well as in-app behavior. How does your location influence your technology and software choices? Psychographic segmentation survey questions What motivated you to choose our software?

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

How To Buy Saas

AUGUST 23, 2021

Free Webinars Platforms are utilized by a variety of professionals, from educators to brand managers. Webinar platforms connect users to their audiences, be it students or clients, in a powerful way. Webinars allow users to tailor their messaging to the individuals watching instantly. Your own needs may vary.

Payments 52

Payments Payment Methods Technical Review Software Review 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Making upsell offers.

B2B 117

B2B Payment Methods Payments SaaS Payments 117

Aysling

MARCH 3, 2021

Professional Services Automation (PSA) software is becoming an essential tool for businesses , enabling them to make big gains in efficiency and revenue. Managed Service Providers (MSPs) often rely on PSA software to run their businesses. But the best PSAs do even more, they: Integrate with your existing tools.

Payment Solutions 40

Payment Solutions Payments Software Payment Services 40

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. Or what is customer-centric service ?

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Boost revenue : Lastly, all the above factors combine to increase revenue.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Drive recurring revenue : Loyal customers spend more through repeat purchases over time.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Totango

JUNE 3, 2022

I’ve discussed your concern with our support team, and we’re taking the following steps to resolve this problem as quickly as possible: [Summarize solution]. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

ProfitWell

MARCH 24, 2020

The subscription model is booming. Almost everything is sold as a subscription, from socks to razor blades, and of course software. Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? So why the subscription business model?

Subscription 72

Subscription Payment Features Payment Methods Payments 72

Neil Patel

JANUARY 18, 2022

Everything else is drag-and-drop with dozens of integrations to make capturing leads and sales as straightforward as possible. Swipe Page’s landing page templates give your site visitors an app-like experience. What do you need to input? Your website text, fonts, images, and brand colors. The best part? The only downside?

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. They have a learning portal that contains on-demand courses and webinars.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Practical Advice on SaaS marketing

AUGUST 8, 2015

Whatever tactics you use - search engine marketing, events, email, webinars, etc. The SaaS customer acquisition machine That’s exactly how the software-as-a-service (SaaS) business model is supposed to work. The higher the customer acquisition cost (CAC) and/or the lower the revenue, the longer the payback period.

Payment Solutions 124

Payment Solutions SaaS Payments Payment Features Payment Services 124

Baremetrics

JANUARY 17, 2022

There are two types of email subscription lists that marketers can build: free and paid. Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. In the case of paid emails, subscribers pay for their newsletter subscription.

Management 95

Management Payment Solutions Scale Payment Methods 95

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

OPEXEngine

MARCH 15, 2022

High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Faster growth companies are taking advantage of overseas markets and expanding internationally faster than their slower growth counterparts—with fast-growth companies reporting almost 31-32% of revenue from international business. Solution Demand.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. TL;DR At-risk customers are those who are showing signs of canceling their subscriptions. Identifying at-risk customers is crucial for retaining existing customers and growing your SaaS revenue. Let’s dive in!

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

OPEXEngine

FEBRUARY 22, 2022

Small and Mid-Market (SMM) SaaS Companies serve customers with annual revenues of $1 million to $1 billion and with a typical employee base of 100 to 1,000. An additional non-financial constraint is a fact that these customers typically lack experience in software procurement and implementation, and this adds friction to the sales cycle.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software.

Subscription 40

Subscription Payment Features Payment Methods Payments 40

ChurnZero

MAY 20, 2021

6M to $10M of Annual Recurring Revenue (ARR) or ~10 Customer Success Mangers (CSMs). But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. Build Phase. Traits: Product-market fit. $6M

Customer Success 90

Customer Success Payments Payment Services Scale 90

User Pilot

MARCH 31, 2023

Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success. Opt-out Free trial In the opt-out trial model, users are required to share their payment information upfront.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

Intercom, Inc.

MARCH 16, 2021

You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Create a customer feedback loop. Quantitative data is meaningful. Customer retention.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Neil Patel

DECEMBER 12, 2020

E-commerce Platforms. As an e-commerce business, you want capabilities that let you list products, accept multiple types of payments, categorize goods, and allow you to track backend inventory in real-time. You’ll have to completely recreate it on a new platform. Are you currently selling products in a physical location?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Webinar: 7 Ways to Use Video to Increase Conversion Rates – FastSpring. Blog: Why The Subscription Model Is The Future And How To Make The Switch – FastSpring.

Payment Methods 76

Payment Methods Scale Payments Payment Services 76

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

Baremetrics

AUGUST 5, 2021

Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Aside from the cost of tracking software comes the need to monitor your employees’ online activities throughout the day while they are working from home. Especially with monitoring your metrics. That’s where Baremetrics comes in.

SaaS Payments 98

SaaS Payments Technical Review Payment Methods Software Review 98

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. He’s worked with everyone from Fortune 500 companies to startups helping them develop content marketing strategies that align with their business goals. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

ProfitWell

OCTOBER 22, 2019

We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. A 2Checkout webinar. And that’s a wrap for your October 22 subscription news. Today, we’re all about ecommerce.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40