SaaStr

MAY 10, 2023

So we’ve covered HubSpot on our 5 Interesting Learning series more than any other SaaS leader, but it’s for a reason. They’re a barometer of sub-enterprise B2B SaaS in many ways. Combining Strong Growth With A New Level of Efficiency. Revenue Up 30%, but Employee Count Only up 10%, to 7,055.

Scale 253

Scale SMB Headcount New CTO 253

SaaStr

SEPTEMBER 15, 2020

As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? vary on how they handle sales tax and SaaS. States are consistently looking for ways to generate more tax revenue, and a fast-growing company (or industry) can provide excellent opportunities. Are we delighting our costumes?

Payment Services 266

Payment Services compliance SaaS Payments Scale 266

SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. with Yamini Jain, Co-founder at Global roots inc How to manage a SAAS startup effectively?

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VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 242

SaaStr

MAY 19, 2023

It’s a time when SaaS and Cloud spend are also at record highs , and many Cloud leaders are still growing at strong rates … yet many startups have stopped growing at all. What public (and private) SaaS companies are valued at as a multiple of revenue. Don’t count deals that haven’t closed as revenue. Show the opposite.

New CTO 251

New CTO CTO Banking Cloud 251

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

SaaStr

MAY 22, 2023

Ok we’ve now got the final speaker list locked down for 2023 SaaStr Europa in LONDON on 6-7 June: CEOs, CROs and CXOS : Edith Harbaugh, Executive Chair & Co-founder @ LaunchDarkly Nowi Kallen, Managing Director @ Salesforce Ventures Spencer Kimball, CEO @ Cockroach Labs Joe Thomas, Co-founder and CEO @ Loom Sterling Snow, Former CRO @ Divvy (..)

VP of Engineering 215

VP of Engineering CTO Coach New CTO CTO 215

SaaStr

OCTOBER 29, 2021

There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. 1,200 total paying customers, with 300 of them at $100k ARR and 22 at $1m ARR. Customer count growing as fast as revenue — a good sign for the future. CEO Spencer Skates owns 8.5%, CTO Curtis Liu 8.0%.

Scale 267

Scale CTO Hire New CTO CTO 267

SaaStr

JUNE 6, 2021

There’s so much incredible new content on the SaaStr YouTube Channel and podcast — check it all out here ! And with 20+ sessions from the recent SaaStr Enterprise to dig into alone, as well as an incredible new session with the CEO of Klaviyo. OK — now on to The Top 10. The 10 most watched videos of the week.

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New CTO CTO Cloud Enterprise 176

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 What’s their new CAC Payback Time? New Gross Margins?

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. But these days … the best SaaS companies are growing faster than ever. Add a layer. At least on the big customers.

Part-Time VPE 269

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 269

SaaStr

MARCH 7, 2021

We did it by focusing on second-order revenue to generate low-cost leads, and by taking in 110%+ of our MRR each month in cash. It’s subtle, but in SaaS I’ve learned you under-invest if you have < 50% of your ARR in the bank. 5/ Moving from CTO-led -> VPE-led dev team. Less and you under-invest. More here.

Part-Time VPE 265

Part-Time VPE Sales Recruiting Sales Hiring Scale 265

OPEXEngine

AUGUST 23, 2022

Our August SaaS conversation focused on high performance in R&D, with OPEXEngine CEO and Founder Lauren Kelley hosting Bain Expert Partner Rob Levy for an energizing discussion on this critical topic. R&D Spend as a % of Revenue Benchmarks. Top R&D KPIs Every SaaS Company Should Track & Benchmark.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. That you can’t have a majority of y our revenue dependent on one customer. ” — Echeyde Cubillo, Co-founder and CTO, Acme Ticketing. ” — Siva Narayanan, Co-founder/CTO, FyleHQ.

CTO Hire 278

CTO Hire Sales Hiring New CTO CTO 278

SaaStr

FEBRUARY 25, 2020

This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales tax” off your to-do list once and for all. Why is sales tax such a pain for SaaS companies?

Merchant Services 167

Merchant Services Scale Technical Review Sales Hiring 167

Valuize Consulting

OCTOBER 7, 2021

With global equations used to calculate investment-to-Revenue in traditional functions like Sales or Engineering , it’s often very straightforward to showcase the value and convince CFOs to invest in these organizations. NDR Efficiency: The New Customer Success Economics. Projected Revenue Growth.

Customer Success 52

Customer Success New CTO Scale Headcount 52

Frontegg

OCTOBER 14, 2020

Presenting: the first pre-built suite of universal SaaS capabilities, enabling SaaS teams to focus on core features, shorten time-to-market and drive user adoption. Frontegg liberates dev teams from the burden of building SaaS capabilities that have become de-facto standards in the landscape of modern SaaS products.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

SaaStr

NOVEMBER 11, 2022

But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. And it really makes no sense because I’ve asked so many of the best SaaS CEOs that are public how to go multi-product. I mean, that’s a specific example, not to a SaaS company.

Outsourcing Services 193

Outsourcing Services Banking CTO Hire New CTO 193

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. In the early SaaS days, management structure was essentially the same. The SaaS operating model requires execution across functional activities.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

SaaStr

JANUARY 4, 2022

. $500k+ deals make up half their revenue, and $1m deals 37%. $500k+ deals made up 41% of Braze’s revenue in 2021 and 2020, and $1m+ deals grew to 37% of their revenue, up from 25%. Still, Braze isn’t overly concentrated, with no customer being over 5% of their revenue. 40% of Revenue from Outside U.S.

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New CTO CTO Software Review B2B 62

SaaStr

MARCH 17, 2019

Chief Customer Officers from Egnyte and New Relic will be leading sessions on scaling happy customers and winning the long-game in SaaS. Is Seed the New Series A? Founder’s Guide to Scaling Applications: When to Build, When to Buy…and What Breaks with Algolia Co-Founder and CTO Julien Lemoine. The Investors ?.

VP of Engineering 148

VP of Engineering Scale New CTO CTO 148

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. Who’s here on a CEO or more on a business hat SaaS?

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Cloud Scale Trends Artificial Intelligence 165

SaaStr

NOVEMBER 11, 2019

Wade Foster is Co-founder and CEO of Zapier, a SaaS company that allows users to integrate web applications they use. “The Cadence: How to Turn Your SaaS Startup into an Army.” Hear how you can turn your SaaS Startup into an army. The rest is history. ” with Craft Ventures General Partner David Sacks.

Payment Services 100

Payment Services CTO Hire Payments New CTO 100

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. Bottom-up sales.

Underperforming Technical Team 183

Underperforming Technical Team Outsourced Development Development Part-Time VPE 183

Intercom, Inc.

JULY 10, 2018

We’ve been pretty vocal about our love for Intercom as we’ve grown Ad Reform and Userfeed , our profitable, bootstrapped SaaS businesses over the last year. This enables you to create segments of users based on things like location, revenue, industry or certain behaviors within the product. Unique use cases. Feature flipping.

Business 106

Business SaaS New CTO CTO 106

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Outseta

OCTOBER 15, 2018

By Geoff Roberts Last year Clement Vouillon of Point Nine Capital wrote an article entitled The Rise of the Non “VC compatible” SaaS Companies. And it expressed a growing sentiment in the world of SaaS start-ups; for the majority of SaaS founders the traditional VC model is a clusterfuck that makes very little sense.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaSHolic

MAY 5, 2023

There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Outseta

MARCH 21, 2018

By Geoff Roberts 5 min read As I’ve been engaging with SaaS start-ups across industries this year, one thing has become certain; real estate tech is hot in 2018. Approved - Approved is a San Diego based SaaS company that’s building a platform to modernize mortgage lending. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO).

Outsourcing Services 75

Outsourcing Services New CTO Outsourced Development CTO 75

Frontegg

NOVEMBER 4, 2021

There is nothing better than absorbing knowledge from leading SaaS professionals when it comes to Product-Led Growth (PLG). PLG is taking center stage across all SaaS domains due to the benefits it brings to the table. With over a decade of SaaS expertise (4 in PLG), she founded Product-Led Growth Hub , the world’s first PLG academy.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

OPEXEngine

JANUARY 4, 2022

Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article. It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model.

Pricing 52

Pricing New CTO CTO Metrics 52

Point Nine Land

APRIL 9, 2021

Over the last few years, we’ve published a number of SaaS funding napkins as well as marketplace napkins. So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. Chargify ~ unblocking your SaaS business.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. Other chapters focus on risk, including evaluating the risk of entering new markets, of changing corporate culture and attitudes, and of changing CEOs. and building a startup.

Underperforming Technical Team 145

Underperforming Technical Team New CTO CTO Government 145

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. He’d been in SaaS since 2001 and had worked in every role from salesperson, leader, founder, and CEO.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * What were the core mistakes that he made with RJ Metrics? * Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Loving our podcast content? What did he mean by this? Why is this?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

ProfitWell

JANUARY 28, 2020

Welcome to the first episode of RevOps and Hops, a show that breaks down everything about Revenue Operations while enjoying some of the best hops around. Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Dave is currently launching a new product called Smart Journeys. Revenue operations.

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Underperforming Technical Team New CTO Technical Review CTO 45