article thumbnail

Doubling Down: Karl Alomar, Managing Partner at M13

SaaStr

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. This week we’re focusing on Karl Alomar, Managing Partner at M13! #1. What’s the #1 bit of advice you’d give to SaaS founders today? Check that out here.

article thumbnail

SaaS User Management Tips and Best Practices

User Pilot

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. The growing number of applications used by employees must be carefully managed to optimize product engagement and maintain security. It also enables companies to track and manage SaaS subscriptions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Best Customer Lifecycle Management Software for SaaS

User Pilot

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. An all-in-one no-code product growth solution for SaaS product teams. Get a demo.

article thumbnail

16 Product Manager Skills For SaaS Product Management

User Pilot

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. They aren’t specific to product management and are equally important across various roles and industries.

article thumbnail

Negotiate Better SaaS Contracts and Renewals. Get More From Your SaaS With Data

It's all too easy for companies to overspend on SaaS and for SaaS applications to go underutilized. Lack of insight into active SaaS contracts and lack of data on actual SaaS usage. LeanIX SMP offers IT and Procurement teams the ability to discover all the SaaS contracts the company currently pays for.

article thumbnail

SaaS Onboarding Manager Salary Statistics 2024

User Pilot

Are you an aspiring user onboarding specialist, trying to figure out what the appropriate onboarding manager salary to expect is? Or perhaps you’re a SaaS company looking to hire the perfect onboarding manager with the best qualifications and the right pay. What is an enterprise onboarding manager?

article thumbnail

16 SaaS Account Management Best Practices

User Pilot

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

article thumbnail

Automate Your Collections Processes With the A/R Management Playbook

The A/R Management Playbook is a must-read for SaaS teams. In it, you’ll learn best practices for collections and dunning, how to reduce A/R Aging and DSO, and how to measure the effectiveness of your collections processes.

article thumbnail

12 Reasons Snowflake Costs Get Out of Control — And How to Solve It

While usage costs can be better managed for your internal BI use case, Snowflake costs skyrocket for SaaS providers because the need to deliver real-time, interactive analytics in a multi-tenant environment is always on.

article thumbnail

LeanIX SaaS Management Survey: Biggest SaaS Challenges of 2023

LeanIX recently surveyed 112 IT professionals across the globe regarding SaaS management. The results reveal a disconnect between enterprise SaaS cost and security concerns and proactive action to optimize SaaS management.

article thumbnail

Cover Your SaaS: How to Overcome Security Challenges and Risks For Your Organization

Speaker: Ronald Eddings, Cybersecurity Expert and Podcaster

So, you’ve accomplished an organization-wide SaaS adoption. Through all the benefits offered by SaaS applications, it’s still a necessity to onboard providers as quickly as possible. Through all the benefits offered by SaaS applications, it’s still a necessity to onboard providers as quickly as possible.

article thumbnail

The Benefits of Infused Analytics for SaaS Applications and Companies

What’s the biggest challenge for SaaS companies? There are only so many priorities your product team can manage and there are only so many things your developers can afford to devote their time, attention and resources to. See how infused analytics can take your SaaS applications to the next level.

article thumbnail

AR Management Playbook - Secrets to Reduce AR Aging and Increase Cash Flow

If you’re like many SaaS startups, billing and payment management is a big challenge. With this playbook, we’ll show you how to implement an AR management process to handle late payments, subscription renewals, and other recurring billing functions.

article thumbnail

Leveraging Consumption to Drive Growth: The SaaS Expert's Guide to Usage-Based Pricing

Speaker: Igor Stenmark, Andrew Dailey, &Youssef Yaghmour

Use your billing platform to integrate data, manage your licensing and provisioning process, mediate and rate usage, and automate your entire workflow to plug revenue leaks. You’ll hear how you can Harness complex pricing to boost Product-Led Growth (PLG) and customer satisfaction while reducing churn.

article thumbnail

Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

A robust set of performance benchmarks that merchants can use to help optimize their fraud management and prevention practices. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.