Kellblog

JANUARY 30, 2021

That said, I’m back on the proverbial horse, so let’s dig in with a review of our 2021 predictions. 2020 Predictions Review. Here a review of my 2020 predictions along with a self-graded and for this year, pretty charitable, hit/miss score. .” There’s sometimes a tendency in tech to confuse technologies with categories.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Sales Recruiting 181

Sales Recruiting Development Software Review Management 181

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

JUNE 14, 2023

Join us as we uncover lessons from UiPath’s success in creating a new category within RPA Enterprise Automation – Robotic Process Automation – while navigating the challenges inherent in digital transformation powered by artificial intelligence and machine learning technologies.

Scale 242

Scale Artificial Intelligence Technical Review Software Review 242

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. Repeatable systems are efficient, consistent and help you scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Valuize Consulting

JUNE 10, 2020

And according to the Technology Services Industry Association (TSIA), only 26% of Customer Success organizations have aligned their customer success processes to their customer journeys. Customer success technology will simply inherit the silos, inefficiency and ineffectiveness baked into your current customer success processes.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Teamgate

NOVEMBER 21, 2018

How do you educate yourself on business development and entrepreneurship? On daily basis I follow industry trends, influencers, blogs, articles from Harvard Business Review – there are so many of them! To develop leadership capabilities, I’m talking about everyone, not only about managers. I use Feedly.

Scale 68

Scale Interviewing Technical Review B2B 68

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Andrew Filev: And so, we were experts in the technology and then I saw great need and I’m like hey, let’s go.

Sales Hiring 138

Sales Hiring Scale SMB Sales Recruiting 138

TriTuns

NOVEMBER 13, 2018

From technology focus to customer outcomes focus. They need to concentrate on helping users - people - change their behavior so that they are adopting technology in a way that will deliver the required business outcomes. The biggest challenge on the critical path to customer success, is not the technology itself.

Customer Success 49

Customer Success Technical Review Scale Software Review 49

TriTuns

NOVEMBER 13, 2018

From technology focus to customer outcomes focus. They need to concentrate on helping users – people – change their behavior so that they are adopting technology in a way that will deliver the required business outcomes. The biggest challenge on the critical path to customer success, is not the technology itself.

Customer Success 40

Customer Success Scale Technical Review Software Review 40

SmartKarrot

MARCH 18, 2021

Develop relationships with executives at the highest priority accounts. Ensure customer satisfaction and successful use of the software. Develop new tactics and strategies to solicit mindshare from the customers’ executives. Address client concerns, develop remediation plans and review support initiatives.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

Audacix

MAY 23, 2018

We know this because of two reasons, a) our customers told us about these problems when they started using our test automation services , and b) all of my colleagues in our leadership team have faced these issues in our previous lives. There are three key services that any software testing services provider can offer you.

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

SmartKarrot

APRIL 27, 2021

Work to identify and/or develop opportunities for account growth and product adoption. Provide critical leadership and operational responsibility for delivering on customer expectations, commitments, and contractual maintenance commitments. Provide a communication bridge between technical CiviCRM developers and CiviCRM Users.

Technical Advisors 10

Technical Advisors Customer Success Outsourced Development Customer Lifetime Value 10

SmartKarrot

APRIL 13, 2020

In the field of technology, nothing remains stagnant. But ever since 20 years, Parallels continues to rule the world of cross-platform virtualization software solutions for macOS. Transforming the design landscape since 2011, Sketch continuously upgrades itself for the newest technical environments. Customer Support. Salesforce.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

FastSpring

DECEMBER 21, 2020

How long have you been working in the SaaS/Tech industry? My first job in tech was in 1998 as a software developer. and have been working in tech ever since. In about 2002, I got into more of a leadership position for satellite offices of larger companies. I’m going to date myself.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

SaaStr

NOVEMBER 15, 2019

Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. Sid Sijbrandi , Founder & CEO @ Gitlab, a single application for the entire software development lifecycle. What technical architecture needs to be in place?

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

Point Nine Land

OCTOBER 22, 2019

How Clio grew from a lifestyle business into a legal tech juggernaut From bootstrapping growth to securing a $250 million funding round, Clio is a lesson in how to scale a company without abandoning its roots. Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

yoursales

DECEMBER 19, 2022

Which processes can and need to be powered by technology for you and your team to sell more? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What is sales technology here to do?

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Which processes can and need to be powered by technology for you and your team to sell more? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What is sales technology here to do?

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Where agile began I was managing software development projects at Viant in February 2001 when the Manifesto for Agile Software Development was published. Big as in a 143 page PDF. Total cost, well over $100K.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

SaaStr

OCTOBER 16, 2020

I think that storytelling is a bit of a lost art in software development and we’re starting to rediscover it. I know no thought is original, but credit where credit’s due on that one. It feels with computers sometimes, like the machines somehow made the software that we use. So what did I mean by that?

CTO Coach 170

CTO Coach Sales Hiring CTO Hire Software Review 170

Point Nine Land

APRIL 21, 2021

There are a bunch of generic management tools to help you achieve that such as seniority matrix , regular 1o1s, performance reviews, regular update meetings and/or offsites. This is an exercise that should be done with input/feedback of the leadership team. Reviewing customer facing content.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52