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Centralization Vs. Decentralization in Marketplaces and Scaling Companies

Casey Accidental

They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces. The same questions emerge for satellite development offices and going international.

Scale 73
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Run Less Software

Intercom, Inc.

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting.

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The Most Successful SMB SaaS Acquisition Channel Ever Built

Tom Tunguz

He and his team were instrumental in developing the explosive growth potential of the channel in serving the SMB. Many start by following self-service distribution models as a route to market, which have served as the de facto standard for helping cloud businesses grow. Thomas Hansen was Worldwide Vice President of SMB at Microsoft.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177
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Building a System for Growth

OpenView Labs

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). Are there marketplace dynamics? Depending on your marketplace dynamics, you may need the Marketing team to be closely aligned with the Product team to ensure it is driving new users into the correct half of the marketplace.

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Managing a Thin Balance Sheet: 4 Lessons Learned From Laika’s $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)

SaaStr

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). They can also help secure the data, reporting, process, and discipline a business need to evaluate progress so it can develop the accountability necessary to drive operational excellence.

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Sales Proof of Concept (POC): 5 Ways to Drive More Revenue

Sales Hacker

With the advent of product-led growth – where people can experience a SaaS product with a free self-service account or want hands-on support over several months – evaluations can take different forms, have varying costs to the seller, and require different levels of commitment from buyers and sellers. Deal Size: Low.

Revenue 74