SaaStr

NOVEMBER 16, 2022

” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. This episode is the second half of the session.

Sales Hiring 229

Sales Hiring VP of Engineering Payment Methods Scale 229

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Get your insider knowledge with the buzz-worthy online event series featuring AMA discussions with the top SaaS leaders in the industry!

VP of Engineering 120

VP of Engineering Marketplace as a Service Scale SaaS 120

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special.

Sales Recruiting 250

Sales Recruiting Sales Hiring Scale VP of Engineering 250

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Maggie Hott , Director of Sales at Webflow. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. Now, I just invest in SasS companies.

Sales Hiring 259

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 259

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

Chargify

APRIL 23, 2019

According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Let’s get started. Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaSHolic

MAY 5, 2023

The speakers believe that the next 10 years will be better for the region, with opportunities for investment in various industries using technology to solve problems. Latin America has interesting characteristics that make it a viable place for investment, including a high level of internet penetration and social engagement.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

ChurnZero

JANUARY 10, 2020

In her new role, she will unite HubSpot’s marketing, sales and services teams around the customer, creating a cohesive experience to help fulfill their mission of helping millions of companies grow better. . She has a Bachelor’s degree in Electronics Engineering, a Master’s in Computer Engineering, and an MBA from Berkeley.

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

ChurnZero

FEBRUARY 1, 2019

Leading a team of innovators and experts in their Customer Success, Professional Services, and Support organization, Amanda’s goal is to ensure that every customer optimizes the business impact of Lucidworks search and analytics deployments. Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 129

Retention VP of Engineering Sales Hiring Scale 129

OPEXEngine

AUGUST 9, 2022

Sales capacity tends to get rusted in place, and when markets move quickly, the return on the cost of sales inevitably starts to flatten. Ensure sales leaders are sweating the details of daily execution. The three principles to follow are: Aligning resources with market opportunity. Getting the back of the house in order.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. So the new sales leader is trying to figure out, can we go further up market?

Scale 218

Scale Sales Hiring Scaling VP of Engineering 218

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. Make good pre-sale connections. Subscribe to the Sales Hacker Podcast. powered by Sounder.

VP of Engineering 76

VP of Engineering Underperforming Technical Team Scale Enterprise 76

Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. Full conversations on a16z.com/AIRevolution and YouTube.

Artificial Intelligence 137

Artificial Intelligence AI Scale ChatGPT 137

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 243

Scale Outsourcing Services Sales Hiring VP of Engineering 243

SaaStr

MAY 31, 2019

What does Parker do with regards to operational scaling that is unconventional but works? Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? What are the benefits of this? What do you look for in those hires? Missed the session?

VP of Engineering 125

VP of Engineering Sales Hiring Scale Systems Review 125

Valuize Consulting

AUGUST 2, 2021

Kevin has over two decades of experience building and leading enterprise pre-Sales and Customer Success organizations in the B2B tech industry. I got started in Customer Success while I was leading a pre-Sales team at Splunk. Proving The Power of Customer Success. My first job ever was as a busboy at a Mexican restaurant.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52

OpenView Labs

FEBRUARY 10, 2020

From its bootstrapped founding in 2002 all the way to a $5 billion valuation in 2016, Atlassian famously had no sales people. ‘No No sales’ became nearly as synonymous with Atlassian as ‘no software’ was with Salesforce. Atlassian now has a sales team. Public PLG Businesses Are Doubling Down on Sales.

Sales Hiring 57

Sales Hiring Scale Headcount Sales 57

Sales Hacker

DECEMBER 1, 2020

Subscribe to the Sales Hacker Podcast. After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. The 6sense account engagement platform, uncovers and analyzes buyer intent at scale.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Neil Patel

FEBRUARY 4, 2021

He has been recognized as a top 100 entrepreneur under 30 by President Obama and a top 100 entrepreneur under 35 by the United Nations. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. Below is more information about our agencies, as gathered by one of our writers. NP Digital.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Historically, the way it was founded was that I was Senior Vice President of Training at a company called World Trade Group.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience?

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Sales Hacker

APRIL 17, 2018

Big announcement out of the Sales Hacker camp today. I’d dropped a note about a very exciting launch from Sales Hacker on our yearly recap and roadmap post last quarter. I’m thrilled to announce that the Sales Hacker Podcast is now live! Everything You Need To Know About the Sales Hacker Podcast. The format.

Sales Recruiting 47

Sales Recruiting Sales Hiring Scale B2B 47

SaaStr

MARCH 12, 2019

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. Where does Erica often see founders make mistakes with this scaling? How does the move to enterprise fundamentally impact the sales team? Where do many go wrong?

Scale 174

Scale Enterprise Scaling Sales Hiring 174

Sales Hacker

MARCH 18, 2019

This week on the Sales Hacker podcast, we interview Roger Scott , Chief Customer Officer at New Relic. If you missed episode 48, check it out here: PODCAST 48: The Secret to Amazing Sales Engagement w/ Max Altschuler. Subscribe to the Sales Hacker Podcast. Sales Hacker Podcast—Sponsored by Chorus and Outreach.

VP of Engineering 69

VP of Engineering Sales Hiring Scale Technical Review 69

ChurnZero

JANUARY 15, 2021

Remco de Vries , Vice President of Marketing, inSided. Processes, technologies, people (training and incentives) and channel management must now be aligned and integrated for Customer Success on a massive scale. Bri Adams , Customer Success Team Lead, ChurnZero. And that they did. Fasten your seatbelts!

Customer Success 52

Customer Success VP of Engineering Scale Trends 52

ChurnZero

MAY 8, 2020

A few years back at a Customer SuccessCon event, I had a Senior Vice President of Customer Success, an owner of a Customer Success technology platform, and a senior Customer Success professional—these people had pedigrees going back 10 to 15 years in Customer Success—on a panel. If you missed the webinar, you can watch it on-demand.

Customer Success 59

Customer Success VP of Engineering Scale Benchmarks 59

Intercom, Inc.

APRIL 25, 2019

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

Mattermark

AUGUST 22, 2017

Natasha Azur of Osage Partners takes a look at trends in venture capital activity ( which we’ve also been digging into lately on the Mattermark blog ) in “ What’s the Pulse on 2017 Midyear VC Investment? Yelena Shkolnik was promoted to Vice President at Jump Capital. Start Your Free Trial. From the Operators.

VP of Engineering 40

VP of Engineering Leadership Venture Capital Technical Review 40

Neil Patel

JANUARY 18, 2023

There’s not enough budget to invest in video. Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table.

AI Search 113

AI Search VP of Engineering Engineering Social Media 113

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 261

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 261

SmartKarrot

JANUARY 5, 2021

His brainchild, Sixteen Ventures , is his medium of sharing his expertise and ideas to help businesses obtain sales acceleration and augmented customer engagement. Having scaled up Gainsight from $1M in ARR to a market-leading giant, Allison has chaired several C-suites and advised founders on go-to-market strategies for their businesses.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. A CPO is one who manages products and teams to engineer better outcomes for customers. For companies to scale, it is a must-have role. to deliver winning customer outcomes at scale with intelligent customer success software.”

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16