FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Stream both interviews below and see highlights from each. How to Price a New Product. Kurt Smith, Chief Product Officer at FastSpring.

Pricing 135

Pricing Payment Solutions Payment Services SaaS Payments 135

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

Scytale

MARCH 19, 2024

A third-party audit is an assessment of a company’s internal controls, security practices, or compliance processes conducted by an independent auditing firm. The SOC 2 Bible Everything you need to know about compliance Download the Whitepaper Why Do Companies Need Third-Party Audits?

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

FastSpring

MARCH 15, 2024

In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Todd about his thoughts on: Why marketplaces can be a difficult way to attract new players. Podcast Full Interview : Audio Listen online or find it on more podcast services. Let us worry about global payments and taxes. Mr. Todd Harris.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. Common operational pitfalls founders should avoid that can make acquisitions more difficult.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Andreessen Horowitz

APRIL 23, 2024

At a16z’s recent Connect/Fintech event, a16z Partner Alex Immerman sat down for a broad conversation with Immad Akhund , co-founder and CEO of banking startup Mercury , and René Lacerte, founder and CEO of financial services company BILL. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 104

Payments Forecasting Payment Services Payment Solutions 104

User Pilot

MAY 6, 2024

Demographic information like age, gender, location, and income helps tailor services for different population segments. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Collect only essential data. Collect data through multiple methods.

Payment Methods 91

Payment Methods SaaS Payments Payment Solutions Payments 91

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 139

Healthcare AI Artificial Intelligence Payment Solutions 139

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. Uzio , an HR, benefits, and compensation solution, is looking for a VP of Sales to manage a growing team of five AE’s.

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Sales Hiring Scale Payment Solutions Payments 322

SaaStr

OCTOBER 6, 2023

Stand Out by Being Concise and Easy to Understand Michael has done over 2000 YC interviews, and the one thing founders don’t understand is that if investors don’t know what your company does, they can’t fund you. “The They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

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Payment Methods Startup Payment Solutions Sales Hiring 226

Neil Patel

DECEMBER 2, 2020

Are you a recruiter looking to streamline your hiring process? Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so it felt like it was a place that was ripe for new software products. And that was the origin story.

Payment Solutions 107

Payment Solutions Payment Methods Payment Services Payments 107

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . In order to stand out, companies need to design their hiring process step-by-step well before launching a search, according to OpenView Talent Partner Steve Melia. Get more from your existing customers.

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Payment Services Benchmarks SaaS Payments Merchant Services 80

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. These tools can help simplify the chaotic process of planning content – and save you time by scheduling your work ahead of time. We recommend Wordpress or Ghost.

Payment Services 135

Payment Services Payments Payment Methods AI Search 135

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Why Localize Incrementally [1.5

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

Onboarding 73

Onboarding SaaS Payments Payment Services Payment Solutions 73

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. In Part A , we outlined the paths to generating unique value for the healthcare system and patients. For example, we heard a variety of answers to the “build vs. buy” question from our interviews.

Healthcare 107

Healthcare AI Payments Enterprise 107

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. Using these insights, businesses can create resilient growth strategies around their customers, products, or services. they reach conclusions that help them make better decisions.

Payment Methods 88

Payment Methods SaaS Payments Data Payments 88

SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. In fact, now it’s more than 2x the size of its SaaS software alone. The only question is when.

Merchant Services 175

Merchant Services SaaS Payments SMB Payment Solutions 175

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

User Pilot

MARCH 23, 2023

. #2: Customers churn as a result of an ineffective onboarding process that doesn’t deliver product value. 3: Poor customer service or experience with the sales teams can make customers churn. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: moment faster. #3:

SaaS Payments 90

SaaS Payments Churn Underperforming Technical Team Payment Methods 90

Neil Patel

JANUARY 4, 2021

They provide a way for Instagram users to interact and shop with brands they love, find new brands they might like, and purchase through the Instagram app. Shops can choose to allow purchasing directly from the app, using Facebook Pay, or they use their Instagram shop to point to an off-site e-commerce store.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

Buffer Resources

DECEMBER 14, 2023

For example, you could create a carousel that walks users through setting up a specific software or tool. The clean and consistent visuals make it easy for the audience to follow along and understand the process. Showcase your products or services Use carousels to showcase your products or services in a visually appealing way.

Social Media 129

Social Media Payment Methods Payment Solutions AI Search 129

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 148

Scale Payment Services Payment Methods Scaling 148

FastSpring

MARCH 27, 2023

It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” Stream the full interview below or find it wherever you listen to podcasts.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

Sales Hacker

JUNE 7, 2021

We hear a lot about equipping salespeople with customer insights to help them move from simple questioning to exploring challenges and discussing solutions with customers. What are the characteristics of organizations that are likely to make them a good fit for the products and solutions your company sells? Sales customer insights.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

User Pilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. Performing usability tests at different phases of your design process to help you identify and fix design problems.

Payment Methods 87

Payment Methods SaaS Payments Strategy Payment Services 87

User Pilot

AUGUST 10, 2023

It’s best to send transactional NPS surveys: During the onboarding process to get insights into the customer experience. Upon a customer service call to measure customer satisfaction with the help received. Invite passives to interviews to learn more about their expectations. an invoicing app.

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SaaS Payments Payment Solutions Software Review Interviewing 77

Upscope

DECEMBER 1, 2021

Underlying the loan origination process are issues of trust and education. One common educational issue, for example, is clients focused only on the interest rate rather than the monthly payment amount. Below we'll cover the customer experience issues in mortgage banking and one key solution that's emerging.

Banking 59

Banking Payment Methods Payment Solutions Payment Services 59

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 114

Scale Payment Services Payment Methods Sales Hiring 114

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. And the process usually requires lots of time, research, and high concentration on data. In the inner cycle, they are.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

FEBRUARY 10, 2023

Finally, create in-app product experiences to improve your metrics. Customer intelligence analytics is a two-step process of collecting customer data and drawing insights from it. Customers expect personalized services and product experiences. These insights usually are gathered through surveys and interviews.

SaaS Payments 90

SaaS Payments Payment Methods Payment Solutions Payment Services 90

OPEXEngine

OCTOBER 19, 2020

Member Spotlight Series: An Interview with Dominic Ballinger, Director of FP&A and Integration at Sage. Small to mid-sized service companies. Do you have any best practices in the current environment that you’d like to share with your peers in the SaaS and software community? . “We

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SaaS Payments Payment Services Payment Solutions Payments 81

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Image courtesy of Shopify.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147