FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. What factors beyond financials makes a target even more valuable. Jump to highlights. My name is David Vogelpohl.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

FastSpring

FEBRUARY 9, 2023

Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? In traditional ecommerce, CRO is all about getting people to click the “buy” button. But for subscription-based software companies, that’s just the beginning. Our First Three Episodes 1.

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

Neil Patel

JANUARY 31, 2022

There are an estimated 12 to 24 million e-commerce stores. Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. Most e-commerce store owners have no idea how to effectively market their business. Selling products or services online requires a special touch.

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020. How to Choose The Best Recruiting Software For You.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

ProfitWell

OCTOBER 9, 2019

Today, we’re all about ecommerce. We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. The pods on ecommerce. In 2007, he and his wife started their own online store. Noah Kagan Presents.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. They have dimension, they have shape, they have personality. Or your customer base?

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. I also interviewed dozens of SaaS founders and marketers to understand the main factors behind high SaaS churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 150

Scale Sales Payment Methods Merchant Services 150

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. For example, you could create a carousel that walks users through setting up a specific software or tool.

Social Media 127

Social Media Payment Methods Payment Solutions AI Search 127

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so it felt like it was a place that was ripe for new software products.

Payment Solutions 104

Payment Solutions Payment Methods Payment Services Payments 104

Upscope

DECEMBER 1, 2021

One common educational issue, for example, is clients focused only on the interest rate rather than the monthly payment amount. A mortgage is not a rate and a payment, it's a strategy" Ask whether "your last mortgage brought you closer to or further from your financial goals". This helps unveil where their thinking is at.

Banking 59

Banking Payment Methods Payment Solutions Payment Services 59

Upscope

DECEMBER 1, 2021

Underlying the loan origination process are issues of trust and education such as clients focused only on the lowest interest rate when they should think about the lowest monthly payment instead. Ask, "what's important - the lowest interest rate or the lowest payment." Do I trust this person?

Banking 52

Banking Payment Methods Payment Solutions Payment Services 52

GetUplift

FEBRUARY 14, 2024

While staring at a blank google doc trying to come up with smart and effective copy that will help prospects understand what it is you do — and why they should choose you over someone else — you probably find yourself almost automatically gravitating towards your competitors’ websites. Because AI is THE thing right now.

B2B 65

B2B Technical Review Payment Solutions Scale 65

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. What was the first thing you bought online? Jake Dipple 3:15 It was probably the last thing I bought online as well. And much more!

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

User Pilot

AUGUST 10, 2023

How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations. Personalized email to a detractor. Video calls work best for this sort of interview. an invoicing app.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And we do not really fit perfectly with our SaaS. Keep it short.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

Buffer Resources

JANUARY 18, 2023

Paid plans for Wordpress start at $9/month and $11/month for Ghost Description : There are many ways to publish content on the Internet, but if you want a dedicated website, you might need a content management system. You can set up a website dedicated to your podcast and also upload video podcasts. We recommend Wordpress or Ghost.

Payment Services 133

Payment Services Payments Payment Methods AI Search 133

ProfitWell

OCTOBER 22, 2019

Today, we’re all about ecommerce. We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. The pods on ecommerce. In 2007, he and his wife started their own online store. Noah Kagan Presents.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that? Ryan Austin 01:00 Sure.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Rohini: Absolutely, especially if you’re the new person and trying to get up to speed.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Neil Patel

SEPTEMBER 11, 2020

The process and fee structure may differ for different types of payments depending on which service you choose. Some services offer unlimited payroll processing, while others limit the number of times you can issue payments every month. So, carefully consider how often you need to send payments when making your final decision.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Neil Patel

MARCH 25, 2021

When it comes to marketing, sales, and CRM software, HubSpot has become one of the top players. For the sake of this post, let’s focus on its marketing software solutions. With Trello, everything related to your online marketing strategy can be shared in the same place. It only takes a few minutes to set up a board.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And we do not really fit perfectly with our SaaS. Keep it short.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

OpenView Labs

NOVEMBER 30, 2021

That should include getting aligned on the role and its responsibilities, writing your job description, deciding who will be on your interview panel and the order of interviews, prepping each interviewer for what they’re looking for, and making sure everyone’s on the same page. Then it’s critical to sell, sell, sell.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

User Pilot

FEBRUARY 10, 2023

Also, it helps to personalize the customer experience and boost customer loyalty. Send out personalized content to different user segments. Personalize the customer experience. Customers expect personalized services and product experiences. These insights usually are gathered through surveys and interviews.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payment Services 98

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. The ideal executive champion is the person who most acutely feels the pain of the problem remaining unsolved, is held responsible internally for solving the problem, and has the budget to solve it.

Healthcare 103

Healthcare AI Payments Enterprise 103

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Paid newsletters can contain the same forms of content that free campaigns, but this will be more specific, high-quality, and personalized. In the case of paid emails, subscribers pay for their newsletter subscription.

Management 95

Management Payment Solutions Scale Payment Methods 95

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. But we provide a combination of APIs and software. Payments has been around for thousands of years. Dare I say SaaS. They were self taught developers.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. This is a guest post by Nico Prins. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The graph shows how payment plans impact usage. In all of the examples listed above, your software is just a tool for achieving a business goal. Source: HBR.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

FastSpring

APRIL 26, 2022

Quantitative Data Gathering: Website and Product Data. Qualitative Data Gathering: Surveys and Exit Interviews. This strategy worked so well because attaching the offer to the cancellation survey allowed Wavve’s team to personalize the offer based on why a user was canceling. Check out the interview here. What Is Churn?

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Kraftblick

JUNE 8, 2020

We are talking with Alexander Sambuk , former Chief Operating Officer of Luxoft Excelian Financial Services [part of a custom software company with a staff of over 10,000]. If there are no more than two heads in the chain, then this is the right person to be talking with. This can be done exclusively through personal contacts.

Software Review 52

Software Review Payment Solutions Development Team Review Systems Review 52

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. “For Stream the entire conversation or read the highlights below. Jump to highlights. But sign-ups went down.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. Listen to the rest of the interview here. What’s the sequence?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65