FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 146

Merchant Services Payment Services Outsourcing Services SaaS Payments 146

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. What factors beyond financials makes a target even more valuable. Jump to highlights. My name is David Vogelpohl.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 230

Sales Hiring Payment Services SaaS Payments Scale 230

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 139

Healthcare AI Artificial Intelligence Payment Solutions 139

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 107

Payments Forecasting Payment Services Payment Solutions 107

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. CTO.ai , a low code developer operations solution, is hiring for their first VP of Sales to take them out of beta and into the market.

Sales Hiring 321

Sales Hiring Scale Payment Solutions Payments 321

SaaStr

OCTOBER 6, 2023

Those founders hold a special kind of “not hatred,” says Michael Seibel, Managing Director and Group Partner at Y Combinator, but a special kind of something for those investors and a desire to prove them wrong. They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 223

Payment Methods Startup Payment Solutions Sales Hiring 223

User Pilot

MAY 6, 2024

Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences. Userpilot allows you to collect user profile data from product analytics, in-app surveys, and 3rd party applications. The profile is used to manage their identity, roles, and access rights.

Payment Methods 91

Payment Methods SaaS Payments Payment Solutions Payments 91

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. If you’ve spent some time searching for solutions from Google or asking for peers’ recommendations, you know there are hundreds of payroll companies to choose from.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. In Part A , we outlined the paths to generating unique value for the healthcare system and patients. For example, we heard a variety of answers to the “build vs. buy” question from our interviews.

Healthcare 110

Healthcare AI Payments Enterprise 110

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Leave the technical challenges of selling around the world to us.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

FastSpring

FEBRUARY 9, 2023

Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? But for subscription-based software companies, that’s just the beginning. Specifically, how Fred slashed it by 50% in a previous growth role at a software company. Our First Three Episodes 1.

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Writing: conduct interviews with industry experts, prepare eBooks, edit, and put the text together into a cohesive newsletter. The software will perform Web parsing, find email addresses, and instantly verify them.

Management 95

Management Payment Solutions Scale Payment Methods 95

Scytale

MARCH 19, 2024

Security: To validate your information security controls and ensure sensitive data and systems are properly protected. Process improvements: The audit process often identifies areas for improvement in your internal controls, security procedures, risk management, and governance.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace. And that was the origin story.

Payment Solutions 110

Payment Solutions Payment Methods Payment Services Payments 110

User Pilot

DECEMBER 7, 2023

For instance, market research data can help you decide on effective product management strategies. Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. It helps SaaS companies to track user interactions on their website, app, and more.

Payment Methods 88

Payment Methods SaaS Payments Data Payments 88

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Average salary: $192,383/yr.

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. You can create simple or complex systems to manage your creative process. Content management system: Wordpress or Ghost Price : Free plans.

Payment Services 135

Payment Services Payments Payment Methods AI Search 135

GetUplift

FEBRUARY 14, 2024

This happens in every industry… … like in this example from the accounting software industry: And in this one… … And this one… …Aaaand this one… “Built for your business, simple, easy, for business owners…” Any of these brands could simply use their competitor’s headline and you wouldn’t be able to tell the difference.

B2B 65

B2B Technical Review Payment Solutions Scale 65

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

FastSpring

MARCH 27, 2023

It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” Stream the full interview below or find it wherever you listen to podcasts.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Guru is the knowledge management solution that delivers the information you need when and where you need it. Up today, Christoph Janz, managing partner at Point Nine Capital.

Development Team Review 153

Development Team Review Software Review Management SaaS Payments 153

User Pilot

MARCH 23, 2023

Use in-app prompts , like tooltips and modals, to highlight those features. #5: Ask customers what features they would like to see with an embedded feature request surveys in-app. You must know who you’re selling to, their pain points, and the solutions they’ve tried. Want to reduce customer churn? What is customer churn?

SaaS Payments 90

SaaS Payments Churn Underperforming Technical Team Payment Methods 90

User Pilot

JUNE 28, 2023

Analyze user feedback to determine which features need more attention in your in-app flows. Senior Project Manager Arjoon Talukdar came across Userpilot and decided to build in-app onboarding flows that would encourage new members to upload their CV. Create a multimedia onboarding flow with product screenshots and videos.

Onboarding 73

Onboarding SaaS Payments Payment Services Payment Solutions 73

Upscope

DECEMBER 1, 2021

One common educational issue, for example, is clients focused only on the interest rate rather than the monthly payment amount. Below we'll cover the customer experience issues in mortgage banking and one key solution that's emerging. What's important - the lowest interest rate or the lowest payment.

Banking 59

Banking Payment Methods Payment Solutions Payment Services 59

Neil Patel

JANUARY 4, 2021

They provide a way for Instagram users to interact and shop with brands they love, find new brands they might like, and purchase through the Instagram app. Shops can choose to allow purchasing directly from the app, using Facebook Pay, or they use their Instagram shop to point to an off-site e-commerce store.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

Intercom, Inc.

DECEMBER 21, 2021

And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Upscope

DECEMBER 1, 2021

Underlying the loan origination process are issues of trust and education such as clients focused only on the lowest interest rate when they should think about the lowest monthly payment instead. Below we'll cover the customer experience issues in mortgage banking and one key solution that's emerging.

Banking 52

Banking Payment Methods Payment Solutions Payment Services 52

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

User Pilot

FEBRUARY 10, 2023

Finally, create in-app product experiences to improve your metrics. With this data, you can proactively retain them by offering 1-on-1 help or triggering in-app product guidance. These insights usually are gathered through surveys and interviews. To collect immediate feedback, run in-app surveys. Check it out today !

SaaS Payments 90

SaaS Payments Payment Methods Payment Solutions Payment Services 90

User Pilot

JUNE 20, 2023

Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app. Obtaining (and acting on) users’ opinions of your product through user feedback and interviews and more. What is user trust? This is the power of the first impression.

Payment Methods 87

Payment Methods SaaS Payments Strategy Payment Services 87

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. All of that said, I am constantly getting questions around paid search management for start-ups and I continue to see significant challenges at this end of the market. Now he manages PPC campaigns.”

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Natalia Luneva

JANUARY 13, 2021

If you don’t manage to retain your existing users, you will be spending thousands of dollars on new ones and your profits will suffer. The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Image courtesy of Shopify.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145