Intercom, Inc.

JANUARY 31, 2023

ChatGPT suffers from “hallucinations” – confidently providing incorrect information. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. . ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. Great stuff!”

AI 188

AI Artificial Intelligence New CTO ChatGPT 188

Valerian Tech

JANUARY 5, 2023

It can be beneficial to hire a fractional CTO (Chief Technology Officer) in a variety of situations. When you don't have an in-house technology leader: If you don't have a CTO or a similar technology leader on your team, a fractional CTO can fill that role.

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Fractional CTO CTO Hire Part-Time CTO CTO 52

TechEmpower SaaS

AUGUST 21, 2023

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

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Technical Review Software Review Development Team Review Systems Review 390

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

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VP of Engineering Part-Time CTO New CTO CTO 94

SaaStr

FEBRUARY 15, 2021

They get CTO training. The informal, ongoing training fades into a little help the first week. These webinars will also be great training for the new folks. Get rid of non-standard discounting and other dramas that will confuse new reps. They get CEO training. They sit next to the founders, the team, to everything.

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Scale CTO Hire Sales Hiring New CTO 343

User Pilot

MAY 1, 2024

He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. How to be more innovative | Sam Schillace (Microsoft deputy CTO, creator of Google Docs) – Lenny interviews Sam on the journey toward building Google Docs.

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Underperforming Technical Team New CTO Interviewing CTO 102

SaaStr

JULY 14, 2022

We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS. total attendees, e.g., a CEO + a VP of Sales and a VP of Customer Success, or two Co-Founders, or CEO + CTO, etc. 2020 SaaStr Annual At Home.

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Scale Sales Recruiting CTO Hire New CTO 290

Crafty CTO

FEBRUARY 6, 2023

Fractional CTO services can be a valuable asset for businesses that want to take advantage of technology to grow and improve their operations, but don’t have the resources or expertise to do so in-house. Flexibility and cost-effectiveness Another advantage of fractional CTO services is the flexibility and cost-effectiveness they offer.

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CTO Hire New CTO CTO Technology 40

SaaStr

NOVEMBER 18, 2020

Then came customers who didn’t feel comfortable providing their credit card information online. Meanwhile, new tax legislation for SaaS companies was brewing. Our first introduction to sales tax was dealing with it as a liability,” David Heinemeier Hansson, CTO and co-founder of Basecamp, told TaxJar.

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New CTO SaaS Sales CTO 171

Frontegg

JANUARY 27, 2022

One such example is automatically shooting up an onboarding video for new customers. But the good news is that all cross-department actions can be automated with Webhooks. For example, when a new account is opened, you can automate a relevant CRM notification to the Sales and Marketing teams. That’s what PLG is all about.

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New CTO SaaS Payment Features CTO 98

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. The mission of the Intercom Information Security (InfoSec) team is to foster and safeguard customer trust – and we think a lot about how we preserve Intercom’s agility while also recognizing and mitigating the highest-rated security risks. .

Data 118

Data compliance Technical Review CTO Hire 118

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Among other things, the information is useful for streamlining the company’s financial objectives and keeping shareholders/investors happy. Come up with product and new feature ideas.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

BetterCloud

JUNE 10, 2021

We recently sat down with Stephen for an informal chat about his career path, the history and future of DevOps, and his vision for Site Reliability Engineering at BetterCloud. As new products are released, we will be embedding our team earlier into the value chain so we can prevent problems before they occur.

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Engineering New CTO DevOps as a Service CTO Coach 52

BetterCloud

MAY 17, 2021

Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. We recently sat down with Waithe for an informal, but wide-ranging discussion about his career path, the opportunity at BetterCloud, and the future of quality engineering. That was very exciting to me.

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New CTO Part-Time VPE CTO Coach CTO Hire 52

Valerian Tech

JUNE 13, 2023

Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics. Healthcare organizations must stay informed about these changes and proactively update their compliance programs to align with the latest standards. Book a free consult today.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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New CTO Scale Sales Hiring AWS 262

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

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Underperforming Technical Team Outsourced Development Development Part-Time VPE 186

BetterCloud

MAY 3, 2021

Last year, BetterCloud’s new CIO Tommy Donnelly said that he wanted to push a lot of transformation across the organization, particularly around security and technology. ISO 27001 provides organizations like BetterCloud with a framework for how a company should manage their information and data.

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New CTO CTO Technical Review Systems Review 52

Point Nine Land

MAY 19, 2023

Here’s how Morten Primdahl, co-founder & former CTO of Zendesk, put it in a recent conversation: “For someone like me who prefers to build business logic, using GPT is no more of a moat than using MySQL is. But many AI features will be bricks in your fortress, not something that greatly expands your moat, and again, that’s OK.

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AI Generative AI New CTO CTO 98

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. Rewrite the blog post until you have something you’d be happy publishing.

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AWS New CTO Scale CTO 189

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

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Outsourcing Services Technical Review CTO Coach Software Review 59

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

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VP of Engineering Scale Technical Review Outsourcing Services 118

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I knew that because I have my master’s in information science , you can either become a librarian or you can help people understand how to use information to meet their goals. Or did your career goals evolve over time?

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Technology CTO Coach CTO Hire New CTO 98

Neil Patel

AUGUST 23, 2021

Why You Should Follow Gary: With video content that delivers day after day, Gary sounds off on the latest trends, serving as a weathervane for the digital community, as well as informational videos about leadership and self-care. Why Larry is Successful: Founder and former CTO of WordStream, Larry has tenured experience in the digital realm.

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Marketing CTO Coach Entrepreneurship AI Search 128

Frontegg

DECEMBER 14, 2021

He provides informative materials and tutorials that help developers improve the performance and speed of their software products. In his personal blog Overreacted, he shares his experience, new trends and features, and explains complicated programming tasks. We can’t wrap up this list without our co-founder and CTO, Aviad Mizrahi.

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Development Technical Advisors Web Development Web Developers 130

Intercom, Inc.

NOVEMBER 24, 2020

Klaus uses Intercom to power their customer support, which enables their team to send targeted, pop-up messages to customers when they’re experiencing temporary issues, such as a system outage, to inform them that the team is working on a fix.

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Technical Review Systems Review New CTO Customer Support 118

Outseta

MARCH 21, 2018

Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants. Team: Co-founders Joe DiNardi-Mack (CEO), Joseph Haddad (CTO), & Chris Finn (COO). Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co Team: Founder Tyler Cubell.

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Outsourcing Services New CTO Outsourced Development CTO 75

Chart Mogul

MARCH 5, 2019

However, the key to continuing that rapid growth lies in effectively utilizing customer segment information to better market to the website’s overall visitor audience. “Segmentation gets people to make decisions” Travis Logan, CTO & Co-Founder, Justuno. Looking at the marketing funnel.

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Merchant Services Scale New CTO CTO 73

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

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Marketing Social Media SaaS New CTO 98

OpenView Labs

DECEMBER 1, 2020

Ever have one of those days where as soon as you send an email, you immediately get a new one? Eric Muntz , CTO at Mailchimp. “I Email is most useful for sharing information and keeping groups up to date. Check out all the interviews here and follow me on LinkedIn to be the first to know when there’s a new one.

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Management New CTO SaaS CTO 53

Upscope

NOVEMBER 5, 2019

I asked Joe, our CTO, to cover how the Intercom API integration with our app is done using Ruby. Below you'll see the Rails job that: Creates a new user or updates an existing user in Intercom. Updates their timezone as sometimes Intercom has a better information on that. throws exception.

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New CTO CTO Data 49

Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. The source of information and truthfulness was hard. Sometimes you sleep and you wake up and you have a new idea. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. That’s what I pursued relentlessly.

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ChatGPT AI Scale CTO Coach 90

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. Other chapters focus on risk, including evaluating the risk of entering new markets, of changing corporate culture and attitudes, and of changing CEOs. and building a startup.

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Underperforming Technical Team New CTO CTO Government 154

BetterCloud

JANUARY 21, 2021

Last year, our CEO David Politis sat down for a wide-ranging chat with Bharat Mediratta, CTO of Dropbox. And as you probably know, the constant onslaught of new data protection laws make it really difficult to secure your SaaS apps and stay compliant. Managing all Slack workspaces across your organization centrally.

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New CTO CTO compliance Communication 52

OPEXEngine

JANUARY 4, 2022

It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model. “Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article.

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Pricing New CTO CTO Metrics 52

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Sachin is a seasoned PLG expert who is constantly developing new product strategies. He is consistently publishing new articles and insights on his website. #10

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Social Media CTO Coach Technical Review New CTO 52

OpenView Labs

JUNE 18, 2020

Is there a new skill you’ve been working on during quarantine? Email is most useful for sharing information and keeping groups up to date. He drove a forklift in New Jersey long enough for him to have enough money to build his own studio. ICYMI: Meet Mailchimp’s CTO Eric Muntz. Batman, because he’s resourceful.

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CTO Hire New CTO CTO Software Engineering 52