SaaStr

MARCH 23, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Greenhouse is the hiring operating system for people-first companies.

Payment Features 190

Payment Features SaaS Payments Payments Payment Methods 190

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Solution: They signed up for Baremetrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. At that time, they used both PayLane and PayPal to process payments.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

Baremetrics

SEPTEMBER 26, 2021

In addition to calculating subscription data and metrics, Baremetrics also monitors important customer events like upgrades, downgrades, cancellations, and more. This article explains the customer events we track, and how you can view them in Baremetrics and Slack. You can filter the live stream by the following events.

Payment Solutions 92

Payment Solutions Payments Churn Metrics 92

Chart Mogul

AUGUST 9, 2021

Disciple offers a web-based application and an even more popular mobile app. Community members can interact with one another via events and messaging. Frankie’s responsible for accounting records, AR/AP, and everyone’s favorite topic: SaaS metrics. The Solution: integrated, reliable SaaS metrics in less than an hour.

Payment Solutions 88

Payment Solutions Payments Payment Methods Revenue 88

User Pilot

OCTOBER 24, 2023

To implement a usage-based pricing strategy, you must understand your value metrics, clearly communicate the pricing structure, set usage limits that trigger upgrade prompts, track usage across segments, and update your model as the product evolves. Get your free Userpilot demo today! What is usage-based pricing?

Pricing 102

Pricing Payment Solutions SaaS Payments Payments 102

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

SaaStr

NOVEMBER 10, 2022

At SaaStr, our partners are an integral part of our events. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 172

Payment Features Payments SaaS Payments Payment Solutions 172

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Product-led growth metrics like product qualified leads, activation rate , onboarding completion rate, and CLV define customer success in product-led innovation. Let’s dive into what makes this product-led approach tick.

Innovation 96

Innovation Payments Strategy Payment Solutions 96

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Ready to start tracking user funnels for your in-app user journeys? These range from landing page conversion journeys to in-app onboarding journeys.

SaaS Payments 102

SaaS Payments Payment Services Payment Methods Payment Solutions 102

User Pilot

OCTOBER 17, 2023

Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs). Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them.

Payment Methods 93

Payment Methods Payment Solutions SaaS Payments Payment Services 93

Chart Mogul

AUGUST 9, 2021

Disciple offers a web-based application and an even more popular mobile app. Community members can interact with one another via events and messaging. Frankie’s responsible for accounting records, AR/AP, and everyone’s favorite topic: SaaS metrics. The Solution: integrated, reliable SaaS metrics in less than an hour.

Payment Solutions 52

Payment Solutions Payments Payment Methods Revenue 52

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre.

Cloud 236

Cloud Payments Software Review Payment Solutions 236

Baremetrics

AUGUST 16, 2021

Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Reactivating your subscription monitoring in Baremetrics Reactivation of plans with common payment gateways 1. Table of Contents. What is reactivation MRR?

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. The potential impact of failed or inadequate internal systems, processes, procedures, etc. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. Will it scale well with your app or website? Userpilot – the best user behavior analytics software for web apps Userpilot is a product growth and digital adoption platform for large and small enterprises.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

The Marketing & Growth Hacking Publication

FEBRUARY 16, 2019

In case you deal with events, their arrangement and ticket distribution, you cannot anymore do without the digitalized experience in this sphere. Tickets are actually the lifeblood of any event and to make it live and successful, you should find the best way to sell tickets online.

Payment Methods 40

Payment Methods Payment Solutions Payment Services Payments 40

SaaStr

MAY 29, 2019

About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems.

Payment Methods 220

Payment Methods Payment Solutions Payment Services Banking 220

User Pilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. TL;DR FinTech onboarding involves welcoming new users to your FinTech app and helping them get started with it. Userpilot provides the tools you need to create an interactive, intuitive onboarding environment.

Onboarding 104

Onboarding Payment Services Customer Success Payment Solutions 104

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Amplitude Analytics – the best digital analytics tool for event tracking. Pendo – the best digital analytics tool for mobile apps. Let’s dive in! Path analysis. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Amplitude Analytics – the best digital analytics tool for event tracking. Pendo – the best digital analytics tool for mobile apps. Let’s dive in! Path analysis. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Amplitude Analytics – the best digital analytics tool for event tracking. Pendo – the best digital analytics tool for mobile apps. Let’s dive in! Path analysis. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Amplitude Analytics – the best digital analytics tool for event tracking. Pendo – the best digital analytics tool for mobile apps. Let’s dive in! Path analysis. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Amplitude Analytics – the best digital analytics tool for event tracking. Pendo – the best digital analytics tool for mobile apps. Let’s dive in! Path analysis. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Totango

FEBRUARY 9, 2022

An automated renewal approach involves taking steps before renewal, such as checking customer satisfaction metrics to identify customers at risk of churn and proactively reaching out to these customers to develop a remediation plan. Payment Gateways. Customer Success Management Software. In-App Promotions.

Outsourced Development 93

Outsourced Development Payment Services Payment Solutions Retention 93

Stax

MARCH 12, 2024

But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business. In fact, 81% of large retailers say that real-time payments are critical to their operations.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

User Pilot

JUNE 29, 2022

Here, we have listed a few popular customer segmentation software options and described their pros and cons. Customer segmentation tools allow you to segment customers based on shared characteristics such as their in-app behavior, or any other criteria such as the NPS score , completed milestones in the customer journey, etc.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

Baremetrics

DECEMBER 1, 2021

Shopify has made it more profitable than ever to sell apps in the Shopify App Store. We’ve already discussed many of the huge updates they’ve announced for Shopify app developers. At the Shopify Unite 2021 event, Shopify announced a drastic reduction of their revenue share. How does Shopify calculate app store revenue?

Payments 105

Payments Payment Solutions Revenue Payment Methods 105

Stax

JANUARY 24, 2024

Dynamic pricing systems refer to pricing models where the price of goods and services fluctuate based on a range of factors. Together, these strategies have paved the way for more sophisticated and responsive dynamic pricing systems, which use machine learning to make thousands of pricing decisions per minute.

Payment Methods 88

Payment Methods Pricing Airlines Payment Solutions 88

User Pilot

OCTOBER 5, 2023

Our guide explores: What exactly CAC payback is Why you should be tracking it How to calculate the CAC payback period for your SaaS What other metrics you need to track How to reduce your CAC payback period We also look at how Userpilot can help you do the job. Let’s get right to it! What is CAC payback? Let’s break them all down.

SaaS Payments 103

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 103

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Read more: Metrics that Matter: A Deep Dive into MRR, ARR, Churn, and ARPU for Subscription Business Models What is SaaS MRR growth?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

SaaStr

NOVEMBER 16, 2022

When you hire your first couple reps, they do need to have sold a software product. It can work out a little bit for tiny SMBs, but it doesn’t work in software, okay? Six months in, not expected, a white swan event, maybe not a black swan event. The systems and routing is much more sophisticated today.

Sales Hiring 213

Sales Hiring VP of Engineering Payment Methods Scale 213

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? When choosing the right free trial model, there are three factors to consider: product complexity, the product metrics you’re interested in tracking, and the length of your free trial. Trials can be tricky. There’s also the cost implication.

SaaS Payments 91

SaaS Payments Payment Methods Strategy Payment Solutions 91

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Thankfully, there is Baremetrics to do all of this for you.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98