Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Solution: They signed up for Baremetrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. At that time, they used both PayLane and PayPal to process payments.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

Baremetrics

AUGUST 16, 2021

What does it mean to reactivate a subscription? There are several reasons a customer would cancel their subscription. Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Table of Contents.

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

User Pilot

OCTOBER 24, 2023

Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost. Hybrid models and pre-payment discounts offer a good middle ground for scenarios where raw usage data isn’t the best value metric. Get your free Userpilot demo today! What is usage-based pricing? Better retention rates.

Pricing 99

Pricing Payment Solutions SaaS Payments Payments 99

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

Chart Mogul

AUGUST 9, 2021

Disciple offers a web-based application and an even more popular mobile app. Community members can interact with one another via events and messaging. Frankie’s responsible for accounting records, AR/AP, and everyone’s favorite topic: SaaS metrics. Disciple uses Recurly to manage subscriptions.

Payment Solutions 88

Payment Solutions Payments Payment Methods Revenue 88

Baremetrics

SEPTEMBER 26, 2021

In addition to calculating subscription data and metrics, Baremetrics also monitors important customer events like upgrades, downgrades, cancellations, and more. This article explains the customer events we track, and how you can view them in Baremetrics and Slack. You can filter the live stream by the following events.

Payment Solutions 92

Payment Solutions Payments Churn Metrics 92

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 125

SaaS Payments Payment Solutions Merchant Services Software Review 125

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Chart Mogul

FEBRUARY 2, 2024

At ChartMogul we pride ourselves on helping you draw meaningful insights by giving you visibility over your subscription metrics. That’s why, over the past year, we’ve been working on upgrading and enhancing our billing system integrations to give you a better experience.

Payments 52

Payments Payment Features Data Payment Solutions 52

Subscription Flow

FEBRUARY 2, 2024

Asana, however, is a cloud-based software for project management that helps with teamwork and work organization. That said, in 2024 the subscription economy is booming and there is generally a lot of intense competition in the industry. A lot of B2B companies use it to track progress, communicate with clients, and optimize workflows.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 86

SaaS Payments Business SaaS Payment Solutions 86

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Read more: Metrics that Matter: A Deep Dive into MRR, ARR, Churn, and ARPU for Subscription Business Models What is SaaS MRR growth?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

Chart Mogul

AUGUST 9, 2021

Disciple offers a web-based application and an even more popular mobile app. Community members can interact with one another via events and messaging. Frankie’s responsible for accounting records, AR/AP, and everyone’s favorite topic: SaaS metrics. Disciple uses Recurly to manage subscriptions.

Payment Solutions 52

Payment Solutions Payments Payment Methods Revenue 52

User Pilot

APRIL 3, 2024

Choose the right monetization model that aligns with your product’s value and user payment willingness. Product-led growth metrics like product qualified leads, activation rate , onboarding completion rate, and CLV define customer success in product-led innovation. Let’s dive into what makes this product-led approach tick.

Innovation 92

Innovation Payments Strategy Payment Solutions 92

Totango

FEBRUARY 9, 2022

Contract renewal is the stage in your SaaS customer’s lifecycle where they decide whether or not to extend a subscription that is about to expire. Typically, a business will send one or more renewal reminders and offers to a customer whose subscription is about to expire. Payment Gateways. Customer Success Management Software.

Outsourced Development 94

Outsourced Development Payment Services Payment Solutions Retention 94

Baremetrics

SEPTEMBER 14, 2021

This system is often preferred by smaller companies because it requires less expertise to implement. A basic accrual definition is that economic events are recognized when they occur instead of when the monetary transactions are performed. Consider the following two subscription revenue example scenarios to make this point clear.

Payment Features 94

Payment Features Payment Methods Payments SaaS Payments 94

User Pilot

OCTOBER 17, 2023

Collect customer feedback to recognize problematic areas of your app and act on them by addressing actual needs that are not being met (instead of just minor bugs). Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them.

Payment Methods 89

Payment Methods Payment Solutions SaaS Payments Payment Services 89

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. Will it scale well with your app or website? Userpilot – the best user behavior analytics software for web apps Userpilot is a product growth and digital adoption platform for large and small enterprises.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

User Pilot

OCTOBER 5, 2023

Our guide explores: What exactly CAC payback is Why you should be tracking it How to calculate the CAC payback period for your SaaS What other metrics you need to track How to reduce your CAC payback period We also look at how Userpilot can help you do the job. Let’s get right to it! What is CAC payback? Let’s break them all down.

SaaS Payments 101

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 101

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Thankfully, there is Baremetrics to do all of this for you.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

OPEXEngine

JANUARY 11, 2022

There are many vendor benefits, too — it is easier to sell and it embodies a customer success solution orientation that drives high customer lifetime value and revenue. Many times, a customer can just use a credit card to start using a vendor’s solution. New tracking systems and processes. Four pricing models.

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

ProfitWell

APRIL 1, 2020

The company selling the white-label software will place their logo and trademarks on it, but the software’s IP is owned by another business. Social media management software. This is software you can use to help manage, post, and respond to social media interactions. SEO and SEM management software.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

Baremetrics

JULY 23, 2021

Pipedrive is a time-saving solution that automates the collection of important customer information by integrating with other communication tools like email and calendars. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Try Baremetrics free.

Payments 98

Payments Payment Methods Payment Solutions Payment Services 98

Unbounce

SEPTEMBER 16, 2021

They’re shown based on specific audience targeting criteria such as demographics, interests, or retargeting events and show up in images and video. The agitator : The goal here is to highlight a pain point for your target audience and provide an alternative solution that they’re unlikely to have considered (i.e., your differentiator).

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Baremetrics

SEPTEMBER 5, 2021

Subscription businesses rely on Baremetrics to segment customer attributes Get deep insights into MRR, churn, LTV and more to grow your business. Typically, a lead scoring system is employed within a CRM; leads are scored based on engagement. To do this, you’ll need to import information using the Baremetrics API or apps like Zapier.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Baremetrics

AUGUST 3, 2021

In this article, we’re going to define the types of revenue from NET revenue to Net Sales revenue, what is sales and look at how Baremetrics helps measure your revenue metrics. Metrics of Revenue using Baremetrics 1. Monthly Recurring Revenue (MRR) 2. Table of Contents. What is Revenue? Types of Revenue 1. Gross revenue 2.

Payments 98

Payments Revenue Payment Services SaaS Payments 98

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

BrightBack

APRIL 6, 2020

The subscription industry is facing intense change as the landscape matures and companies race to stop customer churn related to the Covid-19 pandemic. The subscription industry is entering a retention-led phase of growth. 2019 demonstrated that the days of spouting fast, easy growth backed up by vanity metrics are over.

Subscription 59

Subscription Payment Features Retention Payment Methods 59

User Pilot

FEBRUARY 22, 2024

Customer lifetime value , repeat customer rate, product adoption rate, and customer churn rate are key metrics to measure alongside your customer retention rate. Customer retention is a metric that measures how many customers stay loyal to a company for the long term after the initial purchase. Book a demo to get started!

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

FEBRUARY 5, 2024

But, how can you maximize this metric to attract more customers organically and cultivate product-led growth ? You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

Totango

JULY 15, 2022

To help make this process easier, Totango’s Detect Risk SuccessBLOC gives you instant visibility into customer signals and critical events, alerting you to proactively engage when needed. Enabling you to become more proactive and data-driven by creating a system that automatically alerts you to customers who need your attention. .

Payment Methods 85

Payment Methods Payment Services Payments Payment Solutions 85

Baremetrics

SEPTEMBER 15, 2021

Once you get a handle on these traditional measures of profitability, check out Baremetrics to get your SaaS metrics. Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Gains indicate the amount of money gained by the company from one-off events.

Payment Services 93

Payment Services Payments SaaS Payments Payment Methods 93

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The product should include product tours, interactive walkthroughs, and in-application (In-App) tutorials.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Subscription Flow

FEBRUARY 14, 2024

The reason why in today’s day and age a CRM software can be of assistance to a B2B company is by managing all the needs of its customers (the way Salesforce membership management does). Salesforce is the top supplier of cloud-based CRM software worldwide. Why is it such a popular CRM in 2024? What is Salesforce?

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52