Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Building trust can be tough when you’re a new hire in a leadership position.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Underperforming Technical Team 78

Underperforming Technical Team New CTO Interviewing CTO 78

Natalia Luneva

NOVEMBER 11, 2020

How Cynthia came up with the idea of a startup incubator. She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. What first time founders need to understand about leadership. Connect with Natalie on Facebook.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

SaaStock

MARCH 8, 2019

Because, as she says, building a startup is simply much more fun. She has been around the globe, working in startups and digital agencies in Brazil, Germany, Southeast Asia, and Hong Kong. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. The reason? Diny Gomes.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

NOVEMBER 11, 2022

They were aware of it, but startups that I work with closely or invested in, if they got all the way to 25 million with 75% NRR, I would tell them to quit today. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. More likely than not, but barely.

Outsourcing Services 209

Outsourcing Services Banking CTO Hire New CTO 209

User Pilot

JULY 27, 2023

Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $192,383/yr.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine. When that person starts, you have to stand back and let the new employee learn the job, making the mistakes they need to make to become great at it.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

Frontegg

DECEMBER 21, 2022

This quarter new records were set thanks to our customers and their amazing feedback as well as growing momentum in the User Management space that helped us earn the Momentum Leader badge. The Leading Solution for Startups and SMBs. It feels like they really care about us.- “ Ron Meshulam, DevOps engineer at Kovrr.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. “The Cadence: How to Turn Your SaaS Startup into an Army.”

Payment Services 101

Payment Services CTO Hire Payments New CTO 101

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And then, in the 50s, they introduced this new thing, and there was resistance.

Scale 211

Scale compliance Software Review Technical Review 211

Point Nine Land

MAY 19, 2023

A related question is whether the arrival of Generative AI, and the fact that it’s become 10x easier to build AI-powered software, is a net benefit for AI-first SaaS startups. A few years ago, Louis wrote an excellent article titled Routes to Defensibility for your AI Startup.

AI 98

AI Generative AI New CTO CTO 98

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article.

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

SaaSHolic

MAY 5, 2023

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. The article also emphasizes the importance of big ideas, patience, resilience, and support within the ecosystem for the success of Latin American startups.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Kellblog

JANUARY 29, 2020

The majority of startups solve a problem that is already being solved in some way today. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

OpenView Labs

APRIL 12, 2019

I’m focusing on engineering in these examples, but the experience applies to other areas of the business. What we didn’t have was a solid engineering foundation, and we needed to build an engineering team from scratch. What we learned, however, was that having engineers was not the same thing as having engineering.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. CTO (Cheese): I’ll resolve any technical concerns they have and walk through scalability best practices.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Speed is every startup’s biggest competitive advantage.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 276

New CTO Scale Sales Hiring AWS 276

Frontegg

OCTOBER 14, 2020

Frontegg provides a set of pre-built, essential SaaS product capabilities that easily integrate within any new or existing SaaS application. Before AWS, engineering teams had to scale their own infrastructure. Before Kubernetes, DevOps teams were confined to assembling their own container orchestration and management solutions.

DevOps as a Service 52

DevOps as a Service K8S orchestration (Kubernetes) Innovation New CTO 52

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . On a more day-to-day level, problems with your sales tax calculation engine can also stall your checkout. Expanding into new sales channels is a common growth play. ” 2.

Merchant Services 175

Merchant Services Scale Technical Review Sales Hiring 175

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Point Nine Land

SEPTEMBER 7, 2021

1) You can build a global SaaS winner from Europe Until a few years ago, European SaaS startups with big ambitions had to move to the US. One reason was that there was not enough funding in Europe and that most US VCs didn’t invest in early-stage startups in Europe. How times have changed! Hi” from the dentist’s chair. I kid you not.

Venture Capital 52

Venture Capital New CTO Scale CTO 52

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Get marketing and engineering working together. He calls it engineered marketing. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Neil Patel

AUGUST 23, 2021

Why Rand is Successful: Rand speaks frankly and with humor, as shown in his book Lost and Founder: A Painfully Honest Guide to the Startup World. What Rand is Known For: Co-founder of Moz, Rand knows all there is to know about search engine optimization (SEO). How can I find new marketing Instagram accounts to follow?

Marketing 128

Marketing CTO Coach Entrepreneurship AI Search 128

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Christoph Straub, Loyalty Prime’s founder and CEO is excited about this new chapter of his company.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Build internally?

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

OpenView Labs

JUNE 18, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. I tell them that I do what I do with music, but with software engineers. Is there a new skill you’ve been working on during quarantine?

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

Casey Accidental

JUNE 26, 2018

Many technology roles, at startups in particular, have an issue with career progression. Engineering, being the largest and oldest function in technology companies, now has a well defined individual contributor and manager career path all the way up to VP Engineering and CTO.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

SaaStr

JANUARY 17, 2020

. * What are the biggest green lights for CIOs when startups are pitching them? What are the biggest red flags CIOs see when startups are pitching them? What must startups always remember when pitching CIOs? * What must startups remember about how CIOs think about price? Where do founders make mistakes in negotiation?

CTO Hire 136

CTO Hire compliance Scale Startup 136

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Amazon, for example, runs on a recommendation engine that’s been driving significant business value for more than 20 years. Say you’re part of a small team or a startup tight on resources.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

SaaStr

MARCH 26, 2024

Is the CTO involved in these decisions? But if you want to grow fast, you want to innovate and take care of those customers and the energy that goes into these pricing games, especially for new CROs and revenue teams. And funds aren’t just coming from new folks, but existing investors with bigger funds. That’s not true today.

AI 262

AI Pricing Artificial Intelligence Scale 262

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. As a result, we could not collect as many data points as we do for our SaaS napkin.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Intercom, Inc.

APRIL 27, 2018

On call work like this can be a powerful customer orientated activity that connects engineers to the value customers get from your product. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The history of on call at Intercom. Finding the right on call process.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer. Build internally?

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. Every smart engineer today is inspired by AI, so give your team the freedom to dream up how AI could improve your product. Q: What are the Odds of Success for a Startup to Hit $100M in Revenue? All startups are trying to figure out how to grow. It’s up to you.

Scale 263

Scale Sales Hiring AI Sales Recruiting 263