Neil Patel

JANUARY 31, 2022

There are an estimated 12 to 24 million e-commerce stores. Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. Most e-commerce store owners have no idea how to effectively market their business. Selling products or services online requires a special touch.

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. By sharing his experiences and opinions, Verneri adds a personal touch to the post, making it more relatable and engaging.

Social Media 125

Social Media Payment Methods Payment Solutions AI Search 125

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Those teams really need a dashboard, they need an online user experience with a workflow.

Payment Solutions 102

Payment Solutions Payment Methods Payment Services Payments 102

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. 3 Educate, educate, educate. How to reduce SaaS churn rate? #1

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

User Pilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. Segment users by their role or goal as soon as possible to provide a personalized onboarding experience. Get a demo now! Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

SaaSHolic

MAY 15, 2023

The speakers mentions the importance of on-premise concepts in finance and working on cyber security measures to protect customers and businesses in online transactions. Quazzo believes that AI and other technologies can be used to personalize education and enhance team performance.

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. I’ll go easy on you.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. CRM platforms. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. This is a guest post by Nico Prins. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The Link Between Usage and Lifetime Value.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

Sales Hacker

JUNE 7, 2021

Guidance shouldn’t just be around high-level attributes for the prospect like revenues or number of offices but should get into factors that are specific for your proposition. Salespeople are interested in: Guidance on the business roles to target for the products they sell and the segments they sell into. Example job titles.

Sales Recruiting 108

Sales Recruiting Payment Services Payment Methods Sales 108

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. Therefore, you need to perform user research (interviews, surveys , etc.) But personalization can’t be lazy. For this, you need to start collecting user data during the sign-up process.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

User Pilot

FEBRUARY 21, 2023

We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. Therefore, you need to perform user research (interviews, surveys , etc.) But personalization can’t be lazy. For this, you need to start collecting user data during the sign-up process.

SaaS Payments 90

SaaS Payments Strategy Payment Solutions SaaS 90

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. How you can use mindfulness as a strategy to deliver new revenue. They are a phone system designed for the modern sales team.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. Education services and consumer goods saw identical monthly churn rates of around 9.6%.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

SaaStr

NOVEMBER 2, 2019

What is the process to do it efficiently? Does it have to be in person? Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. You see a huge variety of different SaaS businesses and I want to touch on the different profiles, how they acquire and retain customers, and more. Harry Stebbings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Nick Mehta: So let’s dive into the future. I don’t know anyone right now.

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

SmartKarrot

AUGUST 11, 2021

SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM). Payment Method may not work. There could be a number of reasons. There could be a number of reasons.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. This will help you combat the feeling of being ‘sold’ during the interview process and ensure you’re evaluating characteristics of high performers. Here’s what I mean…. Beware of this bias though.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Chart Mogul

SEPTEMBER 19, 2019

How after that payment was processed or that service order was signed, you set your sights on cloning that customer. This will help you combat the feeling of being ‘sold’ during the interview process and ensure you’re evaluating characteristics of high performers. Here’s what I mean…. Beware of this bias though.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Andreessen Horowitz

APRIL 29, 2024

For this article, we interviewed multiple lenders to glean their guidance and insights. acceptable funding parameters and risk metrics) by using upfront, non-performance driven data such as revenue, time in business, and minimum FICO. With the combination of diligence solutions (e.g.,

Payment Services 81

Payment Services Payment Solutions Development Team Review Outsourcing Services 81

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Personalize experiences for different customer segments. Userpilot survey templates.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Unbounce

MAY 12, 2020

Google Ads are to online marketing what the “ pizza move ” is to beginner skiers—once you get the hang of the basics, you’ll start seeing results straight away (and likely be keen to learn more, more, more). You know those clickbaity, keyword-dense ads that send you to a mystery website or page with a million different products?

Payment Methods 145

Payment Methods Outsourcing Services Payment Solutions AI Search 145

User Pilot

MAY 9, 2024

Develop educational content, like webinars or courses, to help users discover new use cases and features. Understand Your Customers To design a successful customer onboarding process, research your customers to understand their goals , problems, and the context in which they operate. To help users resolve issues independently.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

User Pilot

FEBRUARY 22, 2024

Personalize customer communications based on user expectations. Answer customer concerns with in-app educational materials. Build a consistent brand throughout every platform that your business has a presence on to ensure that the messaging is always aligned. Use in-app messages to improve customer communication.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Agile Selling. Spin Selling. You Can’t Teach a Kid to Ride a Bike at a Seminar. SalesTruth.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. Harry Stebbings. Rob Gonzalez.

SaaS Payments 265

SaaS Payments Scale Payment Services Payment Solutions 265

SaaStr

JUNE 28, 2020

SaaStr CEO, Jason Lemkin shares his interview checklist. Are you more excited about eCommerce? Partially, I think, for personal reasons. I guess probably one of the more notable companies that we work with is Guild Education. You can see the full video here , and read the podcast transcript below. Jason Lemkin: Yep.

Part-Time VPE 163

Part-Time VPE Sales Hiring Payment Methods SaaS Payments 163

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. In the revenue-centric SaaS world, Amarachi strives to provide customers with the highest value at every step of their customer journey. Allison Pickens. Anika Zubair. Dana Alvarenga.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

User Pilot

JULY 24, 2023

Your SaaS marketing plan should factor in all five stages: attracting leads, nurturing leads, retaining customers, enhancing revenue, and tracking performance. Personalizing the user experience. SaaS marketing is the means through which you bring a product to market, build awareness, drive signups, and grow recurring revenue.

SaaS Payments 94

SaaS Payments Marketing Payment Solutions SaaS 94

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. Jason Lemkin: Anyone post-revenue. That’s way post-revenue.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

Sales Hacker

JANUARY 21, 2020

Angus is an amazing person — who never went to college. We’ve got an interview with Angus Davis. Angus is an amazing person — he never went to college. Now, without further ado, let’s listen to this interview with Angus Davis. FinTech is also a big area of interest both for the firm and for me personally.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). Below, we’ve shared the full transcript of Harry’s interview with Robert Vis.

Scale 101

Scale Payment Methods SaaS Payments Payment Services 101

FastSpring

FEBRUARY 23, 2023

I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. Global SEO: The First Thing You Need to Verify One of the first things that Michael checks when he’s working with a new client that has a website translated into multiple languages is their hreflang tags.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143