ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Sales Hacker

MARCH 2, 2020

Innovating for People. Wooden on Leadership. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. The 7 Habits of Highly Effective People. Illuminate.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

SEPTEMBER 20, 2022

My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. VP of Global Innovation at Outreach. Be innovative.”. The panelists recommended: Double down on training and education for your teams. Adjust your pitch to meet the tone of the marketplace. Mike Murray.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Intercom, Inc.

JULY 21, 2022

That involves a lot more education, outreach, and nurturing for people whose DNA is not to try new things and scrappily figure out the best way to make it work. There’s more of a habit, whereas the drivers are always comparing their earnings with Uber to other opportunities like picking up a part-time job within the services industry.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

DECEMBER 27, 2018

Our predictions are made up of the trends we’re seeing in the marketplace and sales ecosystem. Companies to watch: Educational resources like Sales Hacker, new training and copy companies like CopyShoppe , and intent data companies like LinkedIn , Bombora , Signal HQ , and Demandbase. Trend #8: Sales Leadership Going Deep.

Trends 104

Trends Technical Review Artificial Intelligence Sales 104

Sales Hacker

APRIL 21, 2021

The director of customer success brings her Salesforce report to a cross-functional meeting with sales and marketing leadership. I turned to sales for a technical recruiting agency and project management services. To prepare for this role, focus on developing your leadership capabilities and soft skills.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

SaaStr

JULY 9, 2019

You have to leverage existing behaviors that the market already understands so that you don’t need to educate users. ” It helped us gain credibility without necessarily needing to educate the market because it was an existing thing. ” At this point we were offering the service for free.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Sales Hacker

OCTOBER 7, 2021

Every industry needs sales so the education you receive working in this role can be immense. The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. And then a third area is just what I would call a calling of the future of joy.

Venture Capital 219

Venture Capital Investment Travel Marketplace as a Service 219

SaaStr

SEPTEMBER 4, 2020

Join PagerDuty’s CEO, Jennifer Tejada, as she discusses the need for agility and innovation and how automation is aiding adaptability and allowing enterprises to surge ahead. That is really happening in the marketplace. This episode is sponsored by Linode.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

SaaStr

AUGUST 15, 2020

Jay Snyder: So I guess I’d say it’s forcing us to both challenge our customers more than ever, and by extension us to be educated and in tune with the customer’s business, more than ever. We’ve got everything from self-service all the way up to the enterprise. Nick Mehta: Yeah. Jay Snyder: 100%.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SaaStr

JUNE 10, 2020

We saw McDonald’s, they started separating their arches and really trying to do public service announcements around social distancing. We certainly can’t do thought leadership round tables in person, and we can’t do the sporting events. It’s a competitive marketplace. We have a service and support.

Travel 176

Travel Marketing Scale Outsourcing Services 176