Fri.Oct 28, 2022

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Dear SaaStr: Should I Start My SaaS App Off As Totally Free?

SaaStr

Dear SaaStr: Should I Start My SaaS App Off Totally Free? Almost always — no matter how freemium you want to go in SaaS, you should at least have a paid edition on Day 1. Even if you are going pure freemium. My top 50 biggest mistakes include not charging at all for our first few months. Free “customers” for many SaaS apps can be a waste of a fair amount of time and energy — and in fact worse than that: First, you usually don’t get that many free users in B2B.

Scale 301
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iPhone to Android: The ultimate switching guide

IT World

So, you're ready to leave your iPhone for greener pastures — specifically, the bright green hue of Google's Android ecosystem. It's a major move, to be sure, but it doesn't have to be daunting. Beneath the surface-level differences, Android and iOS actually have a lot in common — and with the right steps, you can switch from an iPhone to an Android device without losing anything significant (including your sanity).

Software 143
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Shopify Says eCommerce is Back. But AWS Says Cloud Under More Scrutiny.

SaaStr

Shopify up 22% this quarter, vs. 16% last quarter. Don’t call it a Downturn pic.twitter.com/8zfmmrZzsC. — Jason Be Kind Lemkin (@jasonlk) October 28, 2022. o this was an interesting week in terms of reading the tea leaves on what’s going on in SaaS, Cloud, the economy, and all that. Pressure is definitely up, yet, unemployment remains at record lows and consumer spending remains strong.

AWS 300
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Clouded Judgement 10.28.22

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Hyperscalers Report Quarterly Earnings This week we saw AWS (Amazon), GCP (Google) and Azure (Microsoft) report earnings. Overall, it wasn’t pretty… AWS grew 28% when expectations were 30-31%. At the same time operating margins came down significantly (26% this quarter which is down from 29% last quarter and 30% in Q3 ‘21).

Cloud 130
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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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CRO Confidential: Improve Margins and Beat the Competition for Capital With Sam Blond of Founders Fund (Pod 603 + Video)

SaaStr

Conversations about the state of the SaaS market in 2022 are everywhere, and it can seem overwhelming for entrepreneurs and business leaders to make sense of everything. In the first session of the eye-opening CRO Confidential series, SaaStr CEO Jason Lemkin interviews Founders Fund Partner Sam Blond about the current economic climate. Blond drills down to the critical points founders need to know to stay successful and attract investors. .

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Revenue Operator Heroes of the Roundtable

Sales Hacker

Month-on-month and quarter-on-quarter, the job to be done for anyone in the RevOps world gets harder and harder. With less predictability than ever before, it has become seemingly impossible to accurately forecast, analyze sequence strategy, manage pipeline & review deals efficiently. We’re here to solve that problem. Outreach and Sales Hacker will be hosting their very first virtual roundtable, especially for Revenue Operators!

Revenue 97
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Apple's Q4 results show growth in 'interesting times'

IT World

Apple remains the most resilient FAANG business. While other big tech firms ( like Alphabet and Microsoft and Facebook ) report grim news, Apple managed to set fresh records, increased Android-to-iPhone switching numbers, but still slightly missed expectations.

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How to Use Magic Link for Passwordless Login

SaaS Metrics

Online security is a huge issue nowadays, more than at any given point in the internet age. With the amount of personal information we share online, it’s more important to ensure our robust and secure passwords. Case study after case study have proven that even the most secure passwords can be compromised, Read more. The post How to Use Magic Link for Passwordless Login first appeared on SaaS Metrics.

Metrics 59
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Intel forced to cut jobs and spending as revenue continues to decline

IT World

"A penny saved is a penny earned" seems to be the new motto for Intel—struggling to grow its revenue due to overdependence on PC sales—and is instead looking at an annual spending cut of up to $10 billion a year by 2025. Intel reported a 20% decline in third quarter revenue to $15.3 billion, and an astonishing 85% decline in profit to $1 billion for the quarter that ended October 1.

Revenue 57
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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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18 Steps to a Successful Discovery Call + Free Discovery Call Checklist

CloseSaaS

Discovery calls can sometimes seem like just one extra step that slows down your time to close. But, what exactly is involved in an effective discovery call? How is it related to qualification? And how do you run a discovery call that works?

Sales 52
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Which Customer Success best practices should you keep or let go in 2023?

ChurnZero

The results of the 2022 Customer Success Leadership Study, based on the perspectives and insights of more than 1,000 Customer Success leaders, are in. Here’s a sneak peek at what we learned. The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded.

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Oct 28 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success – Americas Location: San Jose, CA, US (On-site) Organization: Automation Anywhere As a Vice President of Customer Success, you will have the ability to prioritize, problem-solve, multi-task, and work independently in a dynamic and rapidly changing workplace. Outstanding organizational and people skills, a master communicator who can speak to all levels of the organization and lead complex, cross-functional projects.

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What Blew My Mind at the 2022 Sales Success Summit

Sales Hacker

I recently had the genuine pleasure of attending Scott Ingram’s 2022 Sales Success Summit. (Really! Is every sales event so provocative and fun?). Here are some things I learned and loved. But first —. What is the Sales Success Summit? The summit is an idea-rich, TED-style event held over two days. The speakers, drawn from Scott Ingram’s Sales Success Stories podcast , are the #1 top sellers (or in the top 1% of sellers) in their companies.

Sales 105
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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Revealed: Top 4 Account Management Strategies That Will Serve You Well!

SmartKarrot

What is Strategic Account Management? Building value-driven strategic connections with your important clients can aid in long-term development and retention, maximizing the income potential. This approach is called strategic account management for enterprises (also known as key account management). The Responsibility of Strategic Account Manager. The strategic account manager’s responsibility is to pinpoint the major clients who, in comparison to other regular accounts, produce the most in