Mon.Jan 04, 2021

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5 Ways Social Proof Can Increase SaaS Conversion Rates

Cobloom

In the fight against low conversion rates, there's an incredibly powerful (and often overlooked) tool at the disposal of your SaaS business: social proof. Today, I'm looking at 5 types of social proof you can use to foster trust, improve conversion rates, and generate more leads.

SaaS 98
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Why So Many VCs are Moving to Austin and Miami

SaaStr

Q: Why are so many VCs moving to Miami and Austin? . Why? It’s taxes first — although this isn’t new … and. Quality-of-life second. QOL has declined dramatically during Covid in San Francisco. And third — investing over Zoom is now routine. This is the real new part. When before Covid, it was rare. This is the true disruption that has pushed folks over the edge to finally … move.

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Best Online Legal Services

The Daily Egg

Want to cut to the chase? Our top recommendations for the best online legal services to suit just about any purpose are LegalZoom, Rocket Lawyer, and Incfile. When it comes to your business, you want to make sure you have all of your legal ducks in a row. If you don’t, it will not only […]. The post Best Online Legal Services appeared first on The Daily Egg.

Business 272
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The “Hybrid Office” is Going to Be More Work, Not Less. Time to Start Preparing.

SaaStr

So we’re all basically running distributed teams now. But not for long. The corner will turn soon, and folks on your team will want to get back to the office in many cases. Some of you will stay 100% distributed. But the majority of SaaStr founders do plan to reopen an office of some sort. Plan for it to be more work. whomever gets it right will have a MASSIVE advantage in hiring, productivity, etc. — Loren Padelford (@LorenPadelford) January 3, 2021.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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How to Use Instagram Shopping to Drive Product Sales

Neil Patel

Have you used shops on Instagram? With over a billion active users and growing, Instagram may already be one of your favorite places to promote your e-commerce store. However, lots of opportunities exist for marketing on the channel , so it can be a great place to build a follower base and get the word out about your products and brand. What if you could take passive interaction to the next level and actually buy and sell directly from the platform?

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How To Build Sales Funnel For Small Business: Attract. Capture. Nurture

Nimble - Sales

While eCommerce is one niche that’s really strengthened its positions and proven its worth under the weirdest of circumstances of 2020, SMB has been hit hard. Many of the shops, cafes, and venues have taken a hit during the bizarre year. Nimble decided to answer the burning question of thousands of SME owners: How to […]. The post How To Build Sales Funnel For Small Business: Attract.

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Why a16z Opposes Secretary Mnuchin’s FinCEN Midnight Crypto Rulemaking

Andreessen Horowitz

Blockchain-based systems hold enormous promise to deliver innovative products and services to the global financial system, including for those who have historically existed outside it or at its margins. Achieving this promise requires, among other things, a set of well-reasoned … The post Why a16z Opposes Secretary Mnuchin’s FinCEN Midnight Crypto Rulemaking appeared first on Andreessen Horowitz.

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8 Best Podcasts for SaaS Founders

Sujan Patel

Global interest in podcasts has absolutely skyrocketed over the last year, which inevitably means that there’s also been astronomical growth in the number of podcasts. In total, there’s an estimated 1.5 million podcasts with 34 million individual episodes. With the average episode lasting about 43 minutes, that adds up to more than 24 million hours […].

SaaS 104
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Defining and Refining Your 2021 Sales Enablement Charter

Sales Hacker

Is it just us, or is the job of sales enablement different at every company? And does anybody else feel like they’re just labeled as “that team/person that fixes everything”? In this live event, you will learn how to identify your current state, how to efficiently plan the next steps, and the best way to get support for your sales enablement efforts.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Employee Retention: 4 Tips to Help Keep Your Top Talent

Entrepreneur - SaaS

Got great talent? Here's how to keep it!

Retention 144
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What Never to Say When Prospects Raise Objections

Sales Hacker

Join Josh Braun, Founder of Josh Braun Sales Training, as he digs into how to eliminate objections before they even become objections, how to defuse objections confidently and elegantly, and ultimately keep your prospect the priority. The post What Never to Say When Prospects Raise Objections appeared first on Sales Hacker.

Sales 65
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Reasons Why Restaurants Should Adopt SaaS

SaaS Metrics

Smaller enterprises, especially restaurants, need to maximize their IT budget to remain profitable and competitive. One way to expand your IT budget is to use Software as a Service (SaaS) for your point-of-sale system. Software as a Service (SaaS), like any other mobile app or tablet, is downloaded over the Internet and is available in restaurants through a subscription.

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4 Companies Show you their Key Lessons Learned in Building a Knowledge Base

Upscope

It turns out that the number one way in which customers like to fix a problem is by fixing it themselves. Live chat support is the next option and phone support is rapidly becoming an emergency escalation channel. If that's the case then our knowledge bases and other self-support channels need to be our no.1 focus. Below we'll cover self-help channels, key lessons learned by companies building knowledge bases and what the future might hold.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Roles of Success in the Customer Experience

SmartKarrot

As a customer success leader, you likely feel strong ownership of the “customer experience” and its outcomes. That’s why it’s so painful when you do everything in your power to help customers thrive only to see disappointing results in sentiment or retention. You can go back to the drawing board–improve analytics, update playbooks, adjust team member incentives–but there’s also an inconvenient truth to address.

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Best Task Management Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Most project managers confess to having problems with defining clear objectives. And even when goals are clear, it can be challenging to measure progress. Furthermore, it is not always clear who should be working on which tasks.

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Jan 04 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success Location: San Francisco Bay Area, US Organization: BrightEdge As a Vice President, Customer Success, you will consult on strategic initiatives and opportunities to drive innovation and value for customers. Drive metrics on performance and processes to achieve corporate and customer objectives, provide the best customer experience and consistently achieve team productivity, and customer satisfaction targets.

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RevOps: Setting the Foundation You Need for 2021

Sales Hacker

Developing a revenue operations (RevOps) strategy — and the team to implement it — is no easy task. As the VP of Revenue Operations at Sales BQ®, I saw my role develop from primarily sales enablement to sales operations as we worked to understand and get a hold of the wide variety of roles RevOps is in charge of. What I found, though, is that the key to a successful revenue strategy is to focus on just that — driving revenue.

Scale 74
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.