Intercom, Inc.

MARCH 9, 2020

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

Communication 276

Communication Development 276

SaaStr

MARCH 9, 2020

Q: What is the core difference between a startup and an established firm? The core difference is startups can execute without regard to legacy products, people, and systems. An established firm: Has to worry about a huge customer base. Can’t invest in new products unless they can be as large or larger than their current products. Has to worry about cannibalizing existing revenue streams.

Startup 166

Startup Investment Revenue 166

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. What is Buffer. Established in 2010, Buffer hardly needs an introduction. An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

MARCH 9, 2020

Q: What hours do sales reps work? It really varies in SaaS. Sales is hard. It’s a lot of No’s. A lot of pushback. A number you can’t hide from, and you have hit, every month, every quarter, every year. But … but … if you are really good at sales, sometimes … you don’t have to work that many hours. I’ve worked with Top 10% reps that work 70 hours a week, that’s part of how they do it.

Sales 165

Sales SaaS 165

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Payments

Teamgate

MARCH 9, 2020

You’ve heard the tips: every B2B and B2C company benefits from sales CRM. Through this software, you can manage contacts and drive leads through the sales funnel in the most effective way possible. . Collecting and managing user data is a time-consuming task. It’s also not the kind of task that’s forgiving of mistakes. That’s why it’s so important for brands to invest in a top-level CRM tool. .

Sales Hiring 99

Sales Hiring Sales B2C Sales Funnel 99

InsightSquared

MARCH 9, 2020

This International Women’s Day, we’d like to give a shoutout to women leaders in the tech industry, especially those in sales leadership positions. These women have been nominated by our own team, as people who inspire and empower us to strive, thrive and grow in our careers. Looking for sales leaders to follow for inspiration and best practices? Jill Konrath.

Sales 87

Sales Sales Enablement Leadership Engagement 87

Andreessen Horowitz

MARCH 9, 2020

The combination of cloud, social, and mobile has turned gaming from a niche hobby into a massive industry. Now veteran gamer Kevin Chou is using blockchain technology to realign the economic relationships between game developers and their massive player base. … The post Monetization for Gamers in the New Cryptoeconomy appeared first on Andreessen Horowitz.

Blockchain 92

Blockchain Mobile Cloud Technology 92

Cobloom

MARCH 9, 2020

This is a guest post from Ben Murray. Ben is the CFO of a subscription-based software company in Dubuque, Iowa, USA, and helps software companies achieve financial improvement and transparency by partnering with stakeholders to link operations and finance. He shares his knowledge of SaaS metrics and economics on his blog, TheSaaSCFO.com , where all of his SaaS models are available for free download.

Metrics 91

Metrics SaaS Finance Subscription 91

IT World

MARCH 9, 2020

Companies across industries are pushing to move data and workloads to the cloud, whether as part of digital transformations or to avoid building costly new infrastructure to handle growing demand. For many organizations, key to this move are containers and Kubernetes — especially when multiple cloud services are involved. [ Stay on budget with these 6 cloud cost management tips , learn the 5 fundamentals of effective cloud management and beware hidden cloud migration gotchas. | Get the latest cl

Cloud 81

Cloud Management Data 81

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Groove HQ

MARCH 9, 2020

You do not need a 50-page document for your marketing style guide. Ours is less than 1,000 words. I once spent three days locked in a room with three other writers arguing about style and grammar as we tried to develop rules for our style guide. Em dashes. En dashes. Bullet points. Oxford commas. It […]. The post Our Marketing Style Guide Is Just 658 Words.

Marketing 73

Marketing Development 73

Zuora

MARCH 9, 2020

Zuora’s Chief Data Scientist Carl Gold has written a great new book called “Fighting Churn with Data.” It’s a must-read […]. The post Book Review: Fighting Churn with Data appeared first on Zuora.

Churn 64

Churn Data 64

ProfitWell

MARCH 9, 2020

The subscription business model has seen an immense rise in popularity in recent years, and with good reason. The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

Nimble - Sales

MARCH 9, 2020

Is it possible to find a business owner who doesn’t want to push up sales? No matter whether it is a small or prosperous company, everybody wants to sell more. But how to achieve that result? How to increase sales team performance? What techniques can be applied to sell more? Let’s have a look at […]. The post How to Improve Your Sales Team’s Performance appeared first on Nimble Blog.

Sales 80

Sales Business 80

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Revenue

The Daily Egg

MARCH 9, 2020

If you segment based on GA data alone, you're missing valuable behavioral and visitor-based info that makes your ecommerce customer segmentation more useful. The post Ecommerce Customer Segmentation: Analyzing Customer Behavior Across 9 Key Segments appeared first on The Daily Egg.

Data 67

Data 67

CloseSaaS

MARCH 9, 2020

Managing people can be tough. Managing a sales team can be even more challenging with all the priorities, tasks, pressure from the C-Suite and the stress of hitting monthly or quarterly quotas.

Sales 52

Sales Management 52

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. What is Buffer. Established in 2010, Buffer hardly needs an introduction. An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

OpenView Labs

MARCH 9, 2020

When entrepreneurs start a company, they definitely think about product, customers and product-market fit. They focus on raising money, hiring and finding space for their small but growing team. They might start thinking about culture. What they often forget to think about is the critical component of building their company: their personal leadership.

Leadership 52

Leadership Underperforming Technical Team Sales Hiring Investment 52

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

ProfitWell

MARCH 9, 2020

Today, a bit on demand-based pricing. Plus, Functionly launches a podcast for better work and a better world. And finally, the Harvard Business Review answers: What's really standing in women's way? Listen wherever you get podcasts: Your top subscription news. Demand a better pricing strategy. We know there are several ways in which you can decide to price your product , but making that decision is where the real magic lies.

Systems Review 52

Systems Review Pricing Software Review Compensation 52

Sales Hacker

MARCH 9, 2020

The post Sales Managers & Enablement: Strengthening the Connection appeared first on Sales Hacker.

Management 40

Management Sales Sales Enablement 40

Sales Hacker

MARCH 9, 2020

The post The Winning Sales Qualification Formula for a Healthy Pipeline appeared first on Sales Hacker.

Sales 40

Sales 40

Sales Hacker

MARCH 9, 2020

The post Hiring New Reps? Sam Nelson’s 30/60/90 Day Plan for Success appeared first on Sales Hacker.

Sales Hiring 40

Sales Hiring Sales 40

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Revenue