Fri.Feb 11, 2022

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5 Interesting Learnings from CS Disco at $120,000,000 in ARR

SaaStr

So there was a pretty successful “small” SaaS IPO last year that you probably didn’t hear about — CS Disco. “Disco” is a leader in next-generation eDiscovery software, i.e. managing documents around lawsuits. You could call Disco a vertical SaaS play, but sometimes that term is overused. Really, it’s a next-generation Cloud player in eDiscovery, one of the oldest and largest categories in legal tech (a $15B category already).

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A multiverse of metaverses: an emerging productivity powerhouse?

IT World

As with all new technologies, the Metaverse is surrounded by misconceptions ( like there will only be one ) and substantially more hype than substance. But it is being used successfully (and at scale) already for simulations — from building virtual objects collaboratively (like an architect creating a virtual representation of a building) to advanced testing for autonomous robots and vehicles.

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Building to $100M at SaaStr Build 2022: Free March 16 with Notion’s CPO, DigitalOcean’s CMO, Podium’s EVP Sales and Salesforce’s RVP ISV

SaaStr

We’re about a month away from our first digital mega event of the year: SaaStr Build. Focusing on how to build better, strong faster products to $100M and beyond, SaaStr Build will be a live, global digital event on Wednesday, March 16 th. It’s completely free to sign up and tune into this incredible lineup of content, including the CEO of 1Passowrd, COO of Atlassian, CPO of Samsara, CMO of Digital Ocean, and many more.

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AI Foundation Models for the Rest of Us

Andreessen Horowitz

As machine learning technology has matured and moved from research curiosity to something industrial-grade, the methods and infrastructure needed to support large-scale machine learning have also evolved. Taking advantage of these advances represents both opportunities and risks for startups – almost all of which are leveraging machine learning in one way or another as they.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Twitter complaint-tracking bot reveals most griped about tech products

IT World

A bot tracking Twitter complaints about electronic products found the Google Pixel 6 smartphone, HP laptops, and Apple’s iPad 6 were among the most groused-about tech products. Electronics Hub , a products review website that also offers project information to electronics do-it yourselfers, said it used a “complaint detection tool” to analyze the sentiment of tweets about best-selling tech products.

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Take your time testing these February Patch Tuesday updates

IT World

There are ( as of now ) 51 patches to the Windows ecosystem for February, but no critical updates and no "Patch Now" recommendations from the Readiness team. I'm hoping that with this month's list of Patch Tuesday updates, we can enjoy the quiet after the storm. January was tough for a lot of folks. And, with this month's very light release from Microsoft, corporate security and systems administrators can take the time needed to test their applications and desktop/server builds.

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Payment Integration Mistakes - The MSB Factor

Agile Payments

It happens on a regular basis; prospective clients contact us because they have a SaaS application in development, usually nearing launch, and they need a solution to pay-out to people or companies that serve a role within the application's ecosystem, but who are not the primary beneficiary of the funds received from a credit card payment.

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Web accessibility is good for your soul—and for business

IT World

For most of us, placing an order in an online store is a two-minute proposition. For Josh Basile , it can be agony. Basile became a C4 quadriplegic in 2004 when a wave picked him up and slammed him down on his neck during a beach outline. Unbowed, he went on to earn his law degree, launch the world’s largest video mentoring network for people with paralysis, and become a tireless advocate for laws supporting people with disabilities.

Business 101
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The 2022 Accounts Receivable Aging Guide

SaaSOptics

There’s a reason most late payments are rewarded with fines: cash is king, and companies need to know when they can expect to be paid. The longer a bill remains unaddressed, the higher the risk of nonpayment. In this post, we’ll discuss the main tool companies use to manage these delayed payments and mitigate potential damage to their cash flow: the Accounts Receivable (AR) Aging report.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Using choice to keep and retain talent amid the 'Great Resignation'

IT World

One side effect of the Great Resignation is that most employers are finding it increasingly difficult to find and retain staff. But many may be missing an easy way to boost employee satisfaction: Choice. Meet your talent where they are. Statista reports that the number of workers quitting posts has now exceeded the rate pre-pandemic in the US. In the UK, Deutsche Bank says people are quitting more rapidly than since 2009.

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TrustRadius Awards ChurnZero with a 2022 Most Loved Award

ChurnZero

Love is in the air TrustRadius has recognized ChurnZero with a 2022 Most Loved Award , and we couldn’t have done it without the support of our amazing customers and just want to say thank you! We love you too! Head over heels There are 25,820 products on TrustRadius in more than 800 technology categories. ChurnZero is rated as one of the 101 “Most Loved” software platforms for 2022 – placing the company in the top.0004%.

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Earn Money at Gambling by Using Bitcoin

SaaS Metrics

Bitcoin enjoys many benefits for online casino play, it is unknown, has no immediate association with an individual ledger, and players gain admittance to extra rewards and advancements only for utilizing it. Here you can find out about how to utilize it at casinos online, what makes it safe, and the most. Read more. The post Earn Money at Gambling by Using Bitcoin first appeared on SaaS Metrics.

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Webinar Recap: Underwriting & Risk – February 2022

Infinicept

?? Underwriting & Risk (Part 2 of the Payments Education Webinar Series) Learn the latest information and emerging trends shaping risk mitigation as a payment facilitator from our underwriting veterans. We will discuss underwriting, transaction monitoring, chargeback control and more. Source.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Choose the best Shopify Expert For your Online Store

SaaS Metrics

You’re looking for a Shopify expert to help you create, design, and also maintain your online store. While Shopify is an amazing platform, it’s also not easy to navigate on your own. Let this article help you find an expert who is right for your needs, whether you want to hire one. Read more. The post Choose the best Shopify Expert For your Online Store first appeared on SaaS Metrics.

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Thank You Note and Appreciation Letter for Customers

CustomerSuccessBox

Want to build customer relationships? Then appreciate your customers for being there! As they are mostly the ones who allow sales in the future. Building a relationship comes with a “Thank you note to customers.”. Make your customers feel appreciated by writing to them professionally. The impact of it may not be visible now but is worthwhile in the future.

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What To Expect When Choosing The Best Public Adjuster

SaaS Metrics

Insurance adjusters protect individuals from being unfairly billed for services like purchasing insurance, health care coverage, or extended warranty plans. They help prevent people from having to pay for more money than they’re owed. Seven tips to choose the best public adjuster. What is a public adjuster? A public adjuster is an. Read more. The post What To Expect When Choosing The Best Public Adjuster first appeared on SaaS Metrics.

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Top 10 Marketing Agencies For Your SaaS Business

Inturact

SaaS has become the golden goose that every entrepreneur is seeking. That’s why 80% of the businesses are planning to switch to SaaS in the year 2022.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Virtual Call Center Software: How and Why to Choose

SaaS Metrics

Virtual call center software can be used in a variety of ways to increase productivity and promote customer satisfaction. If you often use your phone to help make customer service calls, call centers might be a viable resource for improving office efficiency. What are the benefits of choosing a Virtual Call Center? Read more. The post Virtual Call Center Software: How and Why to Choose first appeared on SaaS Metrics.

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TrustRadius Awards ChurnZero with a 2022 Most Loved Award

ChurnZero

Love is in the air. TrustRadius has recognized ChurnZero with a 2022 Most Loved Award , and we couldn’t have done it without the support of our amazing customers and just want to say thank you! We love you too! Head over heels. There are 25,820 products on TrustRadius in more than 800 technology categories. ChurnZero is rated as one of the 101 “Most Loved” software platforms for 2022 – placing the company in the top.0004%.

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4 Warning Signs Your Cybersecurity System Is Failing

SaaS Metrics

Cybersecurity became a buzzword in the early months of the COVID pandemic. The shift from on-premises work to work-from-home setups was a golden opportunity for cybercriminals to do their thing. According to one survey, the number of cyberattacks using previously unknown methods spiked from 20% pre-pandemic to 35% during the pandemic. The. Read more.

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Feb 11 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, United States Organization: Vonage As a Customer Success Director, you will maintain a portfolio of accounts with low churn, high adoption, and high health scores. Collaborate cross-functionally to shepherd customers through an optimal customer journey that engenders strong satisfaction, supports high levels of product utilization, and enables true business value attainment.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How do I find the best paying online casinos?

SaaS Metrics

If you are looking for online casino games, you will undoubtedly find thousands of casino sites. But how do you identify the good, well-paying and trustworthy one? When you choose a reputable online establishment, you can be sure that you are playing the best games and have a great chance of winning, Read more. The post How do I find the best paying online casinos?

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5 Advanced Tips to Skyrocket the SaaS Activation Rate of Your Product

SmartKarrot

For every SaaS (Software as a Service) company, it is imperative to ensure that all customers derive benefits from their product. The ultimate objective is to enable customers to achieve their promised value as they use their product. . This is where the SaaS (Software as a Service) activation rate comes into the picture. As a B2B SaaS (Software as a Service) company, you need to showcase the value of your product as soon as possible.

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Customer Success, Start Playing Offense to Build Your Executive Presence

ChurnZero

6 Ways to Capitalize on the C-Suite’s Attention on Customer Success. As a customer success leader, you’re likely familiar with the struggles of gaining executive buy-in and advocating for the criticality of customer success to the larger organization. For years, customer success has fought for the attention of the C-suite and to join them in their ranks.

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What Is Shopify Checkout?

Baremetrics

Shopify Checkout is Shopify’s native payment gateway. It’s both highly secure and easy to use, which makes it one of Shopify’s most valuable selling points. Shopify Checkout supports both sides of a transaction: customers submit an order request, input payment details and select a shipping option, and merchants choose to accept or query the order through a centralized system.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The CXO’s Guide to Conversational AI (Artificial Intelligence)

SmartKarrot

In an industry where growth happens in a short span, CXOs can ill-afford to miss out on the innovations that can become a regular part of your organization. Conversational AI (Artificial Intelligence) has provided an altogether unique experience to SaaS (Software as a Service) businesses. As a CXO of an organization, you cannot sit on the laurel and think that the disruption that is happening around you can be delegated to your subordinates. .