Wed.Nov 27, 2024

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The Rise of Vertical SaaS: Achieving 110% NRR from SMBs with Mangomint’s CEO

SaaStr

SaaStr CEO and founder Jason Lemkin chats with Mangomint CEO Daniel Lang about why vertical SaaS is booming and how Mangomint got to 110% NRR. What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. But it’s not, and it’s being reinvented, so what’s changed in the space with the introduction of automation and AI?

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Going Global: Why a Localized Checkout Is Key to SaaS Success

FastSpring

In the SaaS industry, the checkout experience can make or break a sale. A seamless, localized checkout process is crucial for converting potential customers, especially in global markets. Focusing on these three key areas can help your SaaS business win more customers: Language. Payment methods. Currency display. FastSpring is a merchant of record that can help you easily grow your business internationally.

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5 Interesting Learnings from Zoom at $4.7 Billion in ARR

SaaStr

So Zoom has entered its mature stage, but it’s also now rebooting itself. It’s dropped “Video” from its name as it has gone communications and AI-first: $4.7B ARR 3.6% Growth Overall Very, very profitable — generating almost $2B in free cash flow a year Growth is up just 3.6%, but Zoom has raised guidance — and the stock is up a strong 20% this year.

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The 5 Best Prototyping Tools Compared

The Daily Egg

Prototyping helps teams identify design issues and evaluate the best solution before moving forward with later stages of product development. When it. The post The 5 Best Prototyping Tools Compared appeared first on The Daily Egg.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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Agency vs. In-House: Pros & Cons for B2B SaaS Marketing

Kalungi

Struggling to decide between hiring a B2B SaaS marketing agency or building an in-house team? Discover the pros, cons, and costs to make the right choice for your growth strategy.

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Top 9 Behavioral Analysis Software Tools of 2025

Full Session

Behavioral analysis software is a must-have for companies to understand user interactions and optimize digital experiences. These user behavior tools give detailed insights into how users navigate web and mobile apps. Behavioral analysis software tracks and analyzes user interactions to reveal patterns in digital engagement. Its purpose is to help you understand user journeys, identify pain points and make smart decisions to increase conversion rates and improve the user experience.

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The Fundamentals of Support Driven Growth

Groove HQ

You’re pretty happy with the quality of support your customer service team provides. They reply quickly to customers, get problems resolved ASAP, and offer empathetic support. And yet, you can’t help but feel like there’s something more they could be doing to leverage support for growth. Rather than just keeping things afloat, you’re wondering how […] The post The Fundamentals of Support Driven Growth appeared first on Groove Blog.

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Top 9 Behavioral Analysis Software Tools of 2025

Full Session

Behavioral analysis software is a must-have for companies to understand user interactions and optimize digital experiences. These user behavior tools give detailed insights into how users navigate web and mobile apps. Behavioral analysis software tracks and analyzes user interactions to reveal patterns in digital engagement. Its purpose is to help you understand user journeys, identify pain points and make smart decisions to increase conversion rates and improve the user experience.

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The Death of NPS: How AI Can Transform Customer Feedback into Actionable Insights

Valuize Consulting

For years, the Net Promoter Score (NPS) has been the go-to metric for measuring customer loyalty. Its simplicity is its strength: ask one question, subtract detractors from promoters, and present a single number. Executives favor its clarity, and teams often rally around it as a success barometer. However, over time, NPS has devolved into something less impactful—a vanity metric.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Session Recordings 101: Definition, Use Cases, and Best Practices

User Pilot

Wouldn’t it be great to see all user interactions with your product as they happen? Every click, scroll, hover, or keystroke? Think about all the insights you could gather to improve the user experience. Well, that’s exactly what session recordings offer! In this article, you will learn: What session replays are and how they work. How they’re different from heatmaps.

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The Death of NPS: How AI Can Transform Customer Feedback into Actionable Insights

Valuize Consulting

For years, the Net Promoter Score (NPS) has been the go-to metric for measuring customer loyalty. Its simplicity is its strength: ask one question, subtract detractors from promoters, and present a single number. Executives favor its clarity, and teams often rally around it as a success barometer. However, over time, NPS has devolved into something less impactfula vanity metric.

AI 52
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DORA the Risk Explorer: Transforming How We Handle Third-Party Trouble

Scytale

Third-party partnerships are critical to delivering efficient and innovative services in today’s digital economy. But with that dependence comes a complicated cocktail of risks, threatening operational resilience – especially for financial firms, where one weak link can seriously cause havoc on essential services. The EU is no stranger to this, announcing the Digital Operational Resilience Act – otherwise known as DORA – which raises the bar on risk key assessments and third-pa

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How to Project Revenue with Confidence

Blulogix

By BluLogix Team How to Project Revenue with Confidence What are the key factors that contribute to reliable revenue projection & prediction and why do they matters for strategic growth. Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Key Questions for Enhancing Your Security Questionnaire

Scytale

In B2B transactions, trust is your most valuable asset, which is why security questionnaires are much more than just dishing out a survey – they’re your key to building meaningful partnerships and carrying on with your day-to-day operations with peace of mind. But let’s face it, crafting and responding to these questionnaires can feel like pulling teeth, especially if you don’t have a proper system in place or the help of AI.