Thu.Dec 01, 2022

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Why Financial Planning is Important for SaaS CFOs During a Market Downturn

Sage Intacct

Financial planning can feel like spinning plates on sticks even during the best market conditions. There’s so much to keep up in the air, and if things fall, they certainly won’t fall gently. And when the markets turn against you during a recession, this feeling of fragility and anxiety can get even worse.

Marketing 106
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6 Examples of Product Descriptions

The Daily Egg

Product descriptions are one of the most important parts of your ecommerce site because they serve to convince potential customers to buy. The post 6 Examples of Product Descriptions appeared first on The Daily Egg.

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Thanks to Akamai, GuideCX, Paddle, Tropic, and Zomentum for Sponsoring SaaStr Annual 2023!

SaaStr

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, lea

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What Is the ??Ecommerce Customer Journey All About? The Complete Guide

The Daily Egg

You’ve probably heard the phrase “it’s all about the customer” when talking about retail, hospitality, or any other type of customer-facing business. The post What Is the ??Ecommerce Customer Journey All About? The Complete Guide appeared first on The Daily Egg.

Business 204
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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Dear SaaStr: Is 90 Days Too Long To Give Notice for Leaving an Executive Position?

SaaStr

As jobs get tighter, I'm seeing tons of folks ask if they can go back to prior employers. So many left on mediocre terms, however. A shame. — Jason Be Kind Lemkin ? (@jasonlk) November 16, 2022. Dear SaaStr: Is 90 Days Too Long To Give Notice for Leaving an Executive Position? I think the best, classiest thing to do if you (x) have truly done well there, and (y) are in a critical position, is to provide a 14/60 notice.

SaaS 271

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Intercom’s Product Principles: building solutions that fit the bill

Intercom, Inc.

At Intercom, we value principles over processes. As we’ve scaled, we’ve distilled and fine-tuned the foundations that shape what we build and how we build it. Principles tell us where we should focus, how we make decisions and move forward as a team, and help us consistently build great products at scale. And that’s exactly why, earlier this year, we started a series dedicated to exploring the reasoning behind each one.

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Your SDRs Have Too Many Accounts — & It’s Hurting Attainment

Sales Hacker

I’ve been an SDR , an SDR director, and now run a sales team at a startup. I’ve been in the SDR trenches. A lot. Typically, SDRs work from one of two territory models: Static territories based on geography or vertical or business segment. A Wild West-style free-for-all where reps prospect into an addressable market wherever they’d like. I’ve seen both kinds, and they can lead to a number of issues with imbalanced books.

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What It's Like Co-Founding a 100% Remote Company

Entrepreneur - SaaS

Working with a distributed team in a remote setting has its challenges. I am sharing how managing a distributed team works for me and what the advantages are.

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So, you were laid off? Don’t panic

IT World

While I’ve never been laid off, I was fired twice in my younger years. It was both very traumatic and unexpected. The most embarrassing experience was being fired from my first full-time job as a dish washer in an unairconditioned kitchen. But I was a kid then and living at home. Later, when I was fired after a forced takeover of the business I worked at, I was living paycheck to paycheck — and went into a panic that led to a lot of really poor career decisions focused more on getting any job ra

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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38 Top CRM KPIs & Metrics to Track (and Measure Sales Success)

CloseSaaS

Which CRM KPIs do YOU need to track? Learn why sales execs should track MRR, ARR, & churn, plus how to track rep activity for better forecasting & coaching.

Metrics 52
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How to Use the Dubb Mobile App

Dubb

This article explains how to use the Dubb mobile app in detail. The Dubb mobile app is a handy video recording app for sales professionals looking to create video content to connect better with their customers. There are many possible reasons why a salesperson might be reluctant to use video. They could be camera-shy, The post How to Use the Dubb Mobile App appeared first on Dubb Blog.

Mobile 52
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Dec 01 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist Location: Irving, TX, United States (Hybrid) Organization: Injala As a Customer Success Specialist, you will examine client Requests (problems with the system and requests for enhancements) to determine both severity and priority. This includes separating system defects from user errors. Attend regular internal meetings and provide project status updates and follow up on client requests.