Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. Customer enablement empowers customers by giving them the resources they need to use your product successfully. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. Here we’ll walk you through the essentials you need to know to harness customer enablement to increase B2B and SaaS sales.

B2B 82

B2B Scale SaaS Sales Enablement 82

SaaStr

SEPTEMBER 20, 2022

Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me? Founders are often guarded toward most VCs. Perhaps they should be. That’s a different, and longer conversation. And one thing founders tend to worry about is — can I be fired by my investors? First, it’s tough to be truly fired if you control the majority of the board, voting shares, et c.

Venture Capital 343

Venture Capital Sales Hiring Forecasting Startup 343

The Daily Egg

SEPTEMBER 20, 2022

When it comes to project management software, you have plenty of options. Asana and Jira offer capable platforms to manage your tasks, The post Asana vs. Jira appeared first on The Daily Egg.

Software 286

Software Management 286

Sage Intacct

SEPTEMBER 20, 2022

Surviving and thriving in business regardless of external financial conditions might sound too good to be true. SaaS is a highly competitive industry, and even the top players in the market can have their good fortune reversed if they aren’t constantly vigilant.

Metrics 122

Metrics SaaS Marketing Business 122

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Payments

IT World

SEPTEMBER 20, 2022

Over the past couple years, those of us who pay close attention to mobile-tech matters have been watching a whole new paradigm of design shape up right before our overly moist eyeballs. And you know I have to be talking about something important here, 'cause I'm using big words like "paradigm" and, erm, "eyeballs." The subject in question is something core to the Android experience — particularly for anyone who's palming a Google-made Pixel phone , where the core Android software exists in its m

Mobile 116

Mobile Software 116

IT World

SEPTEMBER 20, 2022

After years of twice-annual Windows 10 feature updates, the yearlong wait for the first feature update to Windows 11 has seemed especially lengthy. But Windows 11 version 22H2 is here at last. (The “22” stands for the year 2022, and “H2” means it’s being released in the second half of the year.) Unlike the frequently released quality and security updates, which fix bugs, plug security holes, and occasionally add a feature or two, feature updates typically add a host of new features to the OS, so

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CloseSaaS

SEPTEMBER 20, 2022

Planning a remote company retreat can seem overwhelming. We're about to break down the goal of a team retreat & how to plan one successfully.

Leadership 64

Leadership Sales 64

Sales Hacker

SEPTEMBER 20, 2022

In this episode of the Sales Hacker Podcast, we have Brandon Barton , CEO of Bite and a hospitality tech entrepreneur and expert. Join us for a fantastic conversation about how to make the jump into a technology career from a non-tech career. powered by Sounder. If you missed episode 217, check it out here: What it Takes to Lead 1,200-Person Company like ZoomInfo with Tim Strickland.

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

IT World

SEPTEMBER 20, 2022

Slack has announced the launch of its new Slack Canvas tool, a brand new digital surface that allows teams to capture and store information directly inside their workspace. The announcement was made at this year’s Dreamforce conference in San Francisco, 14 months after Salesforce announced it had completed its $27.7 billion acquisition of the messaging platform.

Acquisition 59

Acquisition Branding 59

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

30 Day Leadership

SEPTEMBER 20, 2022

In this episode, best-selling author and leadership coach Nils Vinje speaks with Tony Fisher, VP and Senior Director of Customer Success, and SaaS Director at Centercode. Podcast highlights: 0:25 - Tony's background - Tony explains his role at Centercode. 2:24 - Platform and process combination - Tony explains a concept not seen often in the CS world. 6:00 - First leadership position - Tony's leadership position was an organic growth into his role. 8:04 - Organic growth principles - What has hel

Leadership 52

Leadership B2B Customer Success Development 52

OceanX

SEPTEMBER 20, 2022

Rail Strike. There is a simmering situation at present involving the railroads and their labor unions, which is casting a shadown on the supply chain as we approach Q4. After failing to reach an agreement this past weekend, railroads are announced contingency plans for a controlled shutdown as early as 9/16. With about 28% of U.S. freight movement hanging in the balance, the string would be felt rather quickly if this is not avoided.

Business 52

Business 52

ChurnZero

SEPTEMBER 20, 2022

This is a guest article by Srikrishnan Ganesan , CEO and co-founder, Rocketlane. Our brains rely on memory to build expectations and trust. As a Customer Success professional, how can you provide positive memories in a consistent way? At Propel, Rocketlane’s annual global conference for customer onboarding and implementation professionals, Customer Success expert and principal consultant at Service Excellence Partners, Ed Powers, talked about how we can create ideal, favorable customer experienc

Consulting 52

Consulting Construction Onboarding Customer Success 52

Audacix

SEPTEMBER 20, 2022

Building a culture of security in you software development teams is not an easy task, but its crucial if you want to minimise the chances of unforeseen cybersecurity disasters and unfortunate media appearances. This webinar replay will help you understand the processes and application security controls that you have to put in place to build a best-practice, sustainable and scaleable application security structure: Watch the application security webinar now TL;DW If you don't have 40 minutes to s

Software Development 52

Software Development GCP(Google Cloud Platform) Development Software 52

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

CloseSaaS

SEPTEMBER 20, 2022

Enterprise sales is the sales process you use to sell to large companies. Learn strategy tips for enterprise sales and how to get started.

Enterprise 52

Enterprise Strategy Sales 52

SmartKarrot

SEPTEMBER 20, 2022

Role: Director, Customer Success – West Location: Remote, United States Organization: UiPath As a Director of Customer Success, you will be responsible for the execution of the UiPath GTM strategy to ensure over-achievement of the revenue targets and business objectives. Hire, onboard, develop and mentor a Regional Customer Success team with focused field engagement with customers and prospects.

Customer Success 19

Customer Success Sales Hiring Technical Review Leadership 19

Sales Hacker

SEPTEMBER 20, 2022

In May 2008, I graduated college — with 1.56 million of my peers — directly into the 2008 recession. The job market vanished overnight. My classmates moved back into their childhood bedrooms, fought for part-time jobs in retail and food service. All of us asking in dismay, What happened? By 2009, unemployment for ‘08 graduates was at 9% : The door to the real world had slammed shut just as we were about to walk through it.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

SmartKarrot

SEPTEMBER 20, 2022

Enterprise software in saas is a segment that can be incredibly challenging for many enterprises to navigate. There are vast product and size options available for enterprise software in categories, industries, and verticals, just to name a few. This is why it is essential to know how the sector has categorized products and where these classifications are derived.

Outsourcing Services 10

Outsourcing Services Software Review Enterprise Software 10

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development