Tue.Sep 20, 2022

What is Customer Enablement? A Quick Guide for B2B & SaaS

Totango

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. Customer enablement empowers customers by giving them the resources they need to use your product successfully.

B2B 75

Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me?

SaaStr

Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me? Founders are often guarded toward most VCs. Perhaps they should be. That’s a different, and longer conversation. And one thing founders tend to worry about is — can I be fired by my investors?

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National Funding Review

The Daily Egg

National Funding is an online lending solution that’s tailored to small businesses and entrepreneurs. They specialize in fast approvals, simple applications, and. The post National Funding Review appeared first on The Daily Egg. Operations Reviews

Want to Survive the Recession? Focus On These SaaS Metrics

Sage Intacct

Surviving and thriving in business regardless of external financial conditions might sound too good to be true. SaaS is a highly competitive industry, and even the top players in the market can have their good fortune reversed if they aren’t constantly vigilant. Software/SaaS SWTL

Product Market Fit: A Lesson from Sephora’s Head of Product

Speaker: Sneha Narahalli - VP, Head of Product at Sephora

In this webinar, Sneha Narahalli, Head of Product at Sephora (Digital, Data & MarTech), will give you an iterative method for identifying and developing Product Market Fit.

Asana vs. Jira

The Daily Egg

When it comes to project management software, you have plenty of options. Asana and Jira offer capable platforms to manage your tasks, The post Asana vs. Jira appeared first on The Daily Egg. Workflow

More Trending

Android's underappreciated design revolution

IT World

Over the past couple years, those of us who pay close attention to mobile-tech matters have been watching a whole new paradigm of design shape up right before our overly moist eyeballs.

Q4 Pipeline Tactics: How to Unstick Your Deals NOW

Sales Hacker

Everyone wants to have a Q4 (whether you’ve worked deals all year or started working a new territory last month). Picture this: last month, you had a great discovery call. Your champion ate up every word. Now, you haven’t heard from them in weeks.

Sales 68

Which Subreddits Does Your Audience Follow? What Do They Talk About? Starting Today, SparkToro Has the Answers

Sparktoro

Today, we’re launching a new “Reddit” tab in SparkToro. It will show you the Subreddits to which the audience you search for most-heavily subscribes, and the text content of their Reddit posts. This feature is briefly available for all paid subscribers.

How to Make a Major Career Jump with Brandon Barton

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Brandon Barton , CEO of Bite and a hospitality tech entrepreneur and expert. Join us for a fantastic conversation about how to make the jump into a technology career from a non-tech career. powered by Sounder.

How Collecting and Managing the Voice of the Customer Will Strengthen Your Product

Product teams strive to incorporate customers’ needs in everything they build, but this can’t be done without clear strategy, processes, and feedback loops in place. In this eBook, you'll learn how to build a robust voice of the customer program.

Carrier Update: Rail Strike, West Coast Ports, OSM Worldwide 20th Anniversary

OceanX

Rail Strike. There is a simmering situation at present involving the railroads and their labor unions, which is casting a shadown on the supply chain as we approach Q4.

Would your customer do the trust fall with you?

ChurnZero

This is a guest article by Srikrishnan Ganesan , CEO and co-founder, Rocketlane. Our brains rely on memory to build expectations and trust. As a Customer Success professional, how can you provide positive memories in a consistent way?

Macs still lead the ACSI survey as PCs go mobile and work goes remote

IT World

The latest American Customer Satisfaction Index data seems to show that Apple’s iconic Mac is losing a little luster in comparison to PCs from other makers, but I’m not entirely convinced. Got to keep the customer satisfied. You see, the data shows Apple narrowly leads in the PC category (82% v.

Four beliefs shaping our vision for customer support

Intercom

Up until about 20 years ago, businesses had to be personal to be successful. Because of the limited scale any business could operate in – a scale which was literally dictated by their location – it was relatively easy for them to build personal relationships with customers.

Shaping the Future: Product Strategy in the Age of Uncertainty

Speaker: William Haas Evans - Principal Consultant, Product Strategy Practice Lead, Kuroshio Consulting

In this webinar, we'll explore product strategy obstacles and present practices to overcome them while driving clarity and alignment across your executive team.

Windows 11 2022 Update is the version enterprises can move to

IT World

Microsoft today announced the rollout of the first major feature upgrade to Windows 11. Many of the changes are incremental and focus on user interface and productivity enhancements, but there are some useful additions — including a new password security feature.

Sep 20 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success – West Location: Remote, United States Organization: UiPath As a Director of Customer Success, you will be responsible for the execution of the UiPath GTM strategy to ensure over-achievement of the revenue targets and business objectives.

Windows 11 22H2: Small but welcome changes

IT World

After years of twice-annual Windows 10 feature updates, the yearlong wait for the first feature update to Windows 11 has seemed especially lengthy. But Windows 11 version 22H2 is here at last. The “22” stands for the year 2022, and “H2” means it’s being released in the second half of the year.)

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Enterprise Software in SaaS: How They Are Categorized / Sized in the Americas, EMEA and APAC?

SmartKarrot

Enterprise software in saas is a segment that can be incredibly challenging for many enterprises to navigate. There are vast product and size options available for enterprise software in categories, industries, and verticals, just to name a few.

Cloud 10

Going Beyond Gut Instinct: The Do’s and Don’ts of Strategic In-App Guides

In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly or get too carried away. In this eBook, we’ll show you eight essential dos and don’ts for building impactful in-app guides.

Slack launches new Slack Canvas tool at Dreamforce 2022

IT World

Slack has announced the launch of its new Slack Canvas tool, a brand new digital surface that allows teams to capture and store information directly inside their workspace. The announcement was made at this year’s Dreamforce conference in San Francisco, 14 months after Salesforce announced it had completed its $27.7 billion acquisition of the messaging platform.