Thu.Jan 25, 2024

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Why 2024 May Be Tougher on Venture Capital Than 2023

SaaStr

I thought this year would be better for venture: – Folks internalized markdowns, write-offs – Ready to get back to business – Most top VCs have fresh funds to invest But: – The "AI Chase" burning up tons of energy – Unicorns not fully written down – Top investments still… — Jason ✨Be Kind✨ Lemkin  ??

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AI Drove the Largest New Bookings of Any New Product

Tom Tunguz

ServiceNow, a $150b market cap company, made this statement yesterday in their earnings call : “In Q4, our gen AI products drove the largest net new ACV contribution for our first full quarter of any of our new product family releases ever, including our original Pro SKU.” That’s pretty sensational for a company with 3 massive business lines & enough acronyms to fill a dictionary : “With technology, customer and creator, we now have 3 workflow businesses over $1 billi

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Doubling Down: Satya Patel, Partner at Homebrew

SaaStr

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We had a great one last time with Mark Roberge, Co-Founder and Managing Director at Stage 2 Capital. Check that out here. This week we’re focusing on Satya Patel, Partner at Homebrew! #1. What’s your most recent disclosed investment?

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The Future of Prosumer: The Rise of “AI Native” Workflows

Andreessen Horowitz

Few people love the software they use to get things done. And it’s no surprise why. Whether it’s a slide deck builder, a video editor, or a photo enhancer, today’s work tools were conceived decades ago — and it shows! Even best-in-class products often feel either too inflexible and unsophisticated to do real work, or have steep, inaccessible learning curves (we’re looking at you, Adobe InDesign).

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Dear SaaStr: What Happens to Employees After Your Startup Gets Acquired?

SaaStr

Dear SaaStr: What happens to employees after your startup gets acquired? It varies — a lot. But as a rule: Top engineers will all be given retention packages, extra money / RSUs / options designed to keep them for 2-4 years. All engineers and product people will want to be kept. Then, either: They’ll want to keep everyone for a while; or They won’t see the value in keeping much of sales, marketing, finance, etc. for anything longer than a transition period, and either won̵

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Drake Software Uses Infinicept’s Launchpay Program to Launch Drake Pay

Infinicept

DENVER, January 25, 2024 – Leading provider of comprehensive professional tax preparation solutions, Drake Software® announces the launch of an integrated contactless payment acceptance system, Drake Pay.

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How to Use a CRM for Real Estate: 20 Tips

Nimble - Sales

In real estate, successfully managing client communications and relationships and efficiently handling transactions are key to success. This is where a Customer Relationship Management (CRM) system comes into play. This article will explore using CRM for real estate, ensuring you stay ahead in this competitive market. What is a Real Estate CRM A CRM tool […] The post How to Use a CRM for Real Estate: 20 Tips appeared first on Nimble Blog.

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What skills do customer success professionals need in 2024?

ChurnZero

How will customer success jobs, and the skills they require, evolve in 2024? In the following guest post, Swati Garg founder and CEO, and Lindsay Lynch , senior recruitment consultant at Melo Associates, a customer success and professional services recruitment firm , explore the key trends shaping CS roles and specializations in 2024, and the skills and experiences that CS professionals and leaders should build to capitalize on them.

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How Billing Platform Innovation Helps You Stay Ahead of the Curve

Blulogix

How Billing Platform Innovation Helps You Stay Ahead of the Curve By BluLogix Team In the rapidly evolving world of business, staying competitive demands continuous innovation and adaptability. This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. BluLogix recognizes the critical importance of this evolution and is dedicated to ensuring that BluIQ remains a leader in the field.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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3 Leaders Share 8 Expert-Backed Insights For Accelerating Digital Customer Success

Valuize Consulting

Mastering Digital Customer Success: Insights From Valuize Spark Toronto What does your Digital CS model look like today and what was the journey like to get here? That was the question that sparked a thought-provoking 90-minute conversation at our very first Valuize Spark event in Toronto. In the rapidly evolving B2B recurring revenue economy, the focus on Digital Customer Success is more pertinent than ever.

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Billing Platform Innovation: The Importance of Staying Ahead of the Curve

Blulogix

Billing Platform Innovation: The Importance of Staying Ahead of the Curve By BluLogix Team In the rapidly evolving world of business, staying competitive demands continuous innovation and adaptability. This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm.

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What is the Waterfall Methodology? Guide to Project Management

CloseSaaS

Maximize project efficiency with the Waterfall Methodology. Learn how this proven process can take your project management skills to the next level.

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Complexity Overkill: Why it’s time to switch from conventional Project Management Tools to Digital Playbooks

SmartKarrot

Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

Buffer Resources

Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business.

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Complexity Overkill: Why it’s time to switch from conventional Project Management Tools to Digital Playbooks

SmartKarrot

Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio

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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

Buffer Resources

Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business.

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How We Turned an Opportunistic Side Hustle Into an 8-Figure Business

Buffer Resources

My wife Jess and I were not planning on starting a company when the idea for Custom Neon came into our lives. Jess was on maternity leave with our first baby from a role that she loved and fully intended to return to. I was already running a very successful teeth-whitening e-commerce business.  But then, we tried to purchase a custom neon sign for my son’s room and found it more difficult than we anticipated.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How We Turned an Opportunistic Side Hustle Into an 8-Figure Business

Buffer Resources

My wife Jess and I were not planning on starting a company when the idea for Custom Neon came into our lives. Jess was on maternity leave with our first baby from a role that she loved and fully intended to return to. I was already running a very successful teeth-whitening e-commerce business.  But then, we tried to purchase a custom neon sign for my son’s room and found it more difficult than we anticipated.