Fri.Jun 30, 2023

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It’s Now Been 18 Months Since a Real SaaS IPO

SaaStr

Nature is Healing Salesforce is now worth > $200 Billion again pic.twitter.com/9v29wRsFNY — Jason ✨Be Kind✨ Lemkin  (@jasonlk) June 27, 2023 The SaaS markets peaked in December 2021, and so did SaaS IPOs. Per CNBC, HashiCorp in December 2021 was the last top-tier tech IPO to go out. It’s been quiet since then, and while many top SaaS startups have now crossed $200m ARR , they’re all waiting until 2024 to IPO.

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Clouded Judgement 6.30.23 - Data + Compute = AI

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Data + Compute = AI Two of the largest data companies in the world, Snowflake and Databricks, held their annual conferences this week. Tons of takeaways and exciting product announcements from each, but the one quote that I believe summarizes both conferences perfectly was something Frank Slootman said in his opening keynote: “In order to have an AI strateg

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From Uncertainty to +$400M: How Braze Found Opportunity in Headwinds with Braze’s Co-Founder & CEO Bill Magnuson (Podcast 671 + Video)

SaaStr

When change is happening, even “negative” change, there’s always opportunity in it, says Bill Magnuson, Co-Founder and CEO of Braze. But how do you find that opportunity when there’s a lot of pressure from venture and the market? Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish.

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Businesses and tech firms criticize proposed EU AI Act

IT World

A proposed EU law that would create the West’s first regulatory scheme for AI is the target of criticism from the business and technology sectors, which published an open letter today arguing for fewer restrictions and a less “bureaucratic” approach. The letter was signed by prominent executives from a who’s-who of major European companies like Siemens, Dassault, Heineken, Renault, Deutsche Telekom, and Airbus.

AI
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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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An 8 Part Test to Identify Bad Investors Before Signing a Term Sheet

SaaStr

Dear SaaStr: How can startup founders identify bad investors before signing any term sheets with them? A few thoughts: Talk to as many founders they’ve invested in as you can. Do reference checks. YYou may hear 1 or 2 rough stories, bear that in mind. Don’t expect 100% support, at least not for folks at big funds that write big checks and serve on boards.

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The secret to a smarter Android lock screen

IT World

Google giveth, and Google taketh away. It's an all-too-common tale here in the land o' Android, and it's exactly what happened in the world of widgets on our lock screens. Way back in 2012, a full decade before Apple decided to (cough, snort) invent the idea of a more interactive smartphone entry point, Google made a big deal about bringing widgets onto the Android lock screen with its Android 4.2 release.

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Exploring Userpilot’s Resource Center Editor: A Walkthrough

User Pilot

A basic support offering won’t impress your demanding users very much. Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. In this article, we’re going to examine Userpilot’s resource center editor in depth. We’ll explore how it can help you manage, control, and ultimately improve the resources you’re offering each and every user.

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Video of the Balderton SaaS Metrics That Matter Webinar

Kellblog

Just a quick post to share the recording of the webinar we did yesterday, where my Balderton Capital colleague, Michael Lavner, and I discussed the SaaS Metrics That Matter. You can find the slides here. The video is available here. Thanks to everyone who attended and for the great questions that kept it interactive. The post Video of the Balderton SaaS Metrics That Matter Webinar appeared first on Kellblog.

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40+ Voice of The Customer Questions For Collecting Insightful Feedback

User Pilot

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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For Apple users, tips on improving Wi-Fi performance

IT World

In-person, or remote, in borrowed offices, meeting places, or hot hubs, one of the most frequent complaints is usually: “Why isn’t my Wi-Fi working?” That question is usually followed by a dash to move the router around, check for network interference and all the other standard responses covered in " WFH? Tips for better Wi-Fi network performance." But there are additional tweaks that might help keep your next WebEx meeting stable.

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Userpilot HubSpot Integration: How to Create Powerful In-App Experiences?

User Pilot

Have you used the Userpilot-Hubspot integration yet? If not, our article will show you 8 ways product managers can leverage the synergy of the two tools to build in-app experiences that drive your product growth. Let’s dive right in! TL;DR Thanks to the Userpilot-Hubspot integration you can easily send data from one app to the other without having to export or import it manually.

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Healthtech Startup WatchYourHealth Secures $2.2 Million In Series A Funding

Entrepreneur - SaaS

The funds will be allocated towards product development, geographic expansion, sales and marketing efforts, office spaces, and inventory enhancement

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13 Personalized Customer Experience Examples That Work in SaaS

User Pilot

Most SaaS companies know that customers expect a personalized experience across multiple channels. That said, not all customer engagement teams are able to leverage customer data and put together an effective customer personalization strategy. At the same time, looking at how other brands offer personalized customer experiences that today’s customers expect can provide inspiration on how to apply the same strategies to your own communication channels.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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What is Omnistudio?

CloudKettle

What is Omnistudio? (And how can I use it?) Omnistudio is a low-code development platform that allows businesses to build custom applications quickly and easily. It helps to simplify the creation of complex, industry-specific experiences on Salesforce. It is an all-in-one platform that offers a range of tools and features to help businesses develop and […] The post What is Omnistudio?

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Content Localization: Step-By-Step Guide for SaaS Companies

User Pilot

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. Let’s get right to it. TL;DR Content localization is the process of adapting your content so that users in different countries feel as if it was originally written for them.

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The “Magic of 0”

SaaSHolic

In venture capital, there is a very real phenomenon often referred to as the “magic of zero” The premise is that companies with zero revenue can many times be valued (much) more highly than companies with some revenue. The logic is based on the potential for growth and scalability. When a company has no revenues, it’s often because it’s still not a company (but rather still a power point) or because it’s focused on building a user base, creating network effects, or

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3 reasons Zuora for Consumption is the total package

Zuora

The only complete solution for adopting a consumption based pricing model The post 3 reasons Zuora for Consumption is the total package appeared first on Zuora.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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The Lead Generation Process: Your Most Important Piece of Property

CloseSaaS

The lead generation process delivers a steady stream of qualified leads. Learn why it should be considered your property and how your own killer process.

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12 Strategic Customer Engagement Tactics [+ Examples]

User Pilot

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly. In this article, we will delve into the top 12 strategic customer engagement tactics and then look at some of the leading customer engagement examples in the SaaS industry.