SaaS Metrics
SEPTEMBER 5, 2024
Discover how tracking usage metrics can transform your SaaS product and unlock hidden opportunities for improvement and growth! The post Tracking Usage Metrics for SaaS Product Improvement first appeared on SaaS Metrics.
Buffer Resources
SEPTEMBER 5, 2024
The Buffer blog is one of our most valuable assets for our Marketing team, bringing in hundreds of thousands of pageviews each month. The original Buffer Marketing team started posting to the blog as far back as 2013, a very different time for content on the Internet. As you can probably guess, we don’t do things the same way anymore. Our blog and writing process have seen many iterations throughout the years.
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SaaStr
SEPTEMBER 5, 2024
So there’s a mistake I see a lot of founders make again and again, especially when cash is tight. In fact, these days cash is tight for most, even if you’re at $20m, $50m, $100m ARR, since everyone’s trying to get more efficient and profitable. And the mistake they make is they finally hire a great VP of Sales, Marketing, CS, Product, etc. that they really believe in … and then … they sort of veto or don’t quite believe in their first hire.
The Moz Blog
SEPTEMBER 5, 2024
Are Google’s Helpful Content Updates affecting your rankings in unexpected ways? It might not be just about your content. As the August update rollout wraps, we can expect some winners and some losers, but why? Tom Capper digs into the data and reveals the surprising reality of what sites impacted by the Helpful Content Update have in common.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
SaaStr
SEPTEMBER 5, 2024
Dear SaaStr: How Should I Pay Sales Reps When Our Customers Pay Monthly? There are basically two options — really three, by blending the two: The first is to pay monthly commissions. I generally don’t recommend this. I.e., if you pay the reps a 10% commission on what they close … and the customer pays say $500 a month … you pay the rep $50 a month.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
SEPTEMBER 5, 2024
Wondering if Fullstory autocapture is the right solution for your product analytics needs? This article will help you find out! Read on as we explore the pros and cons of this feature and why you might need an alternative. TL;DR Fullstory autocapture is an AI-powered feature that lets you automatically track user clicks , scrolls, mouse movements, form submissions, and other interactions on your website or web application.
Kellblog
SEPTEMBER 5, 2024
“You’re fired,” said the general counsel (GC) of the public, multi-billion-dollar software company and I wasn’t just happy, I was ecstatic. I’d known this company for a long time. I’d helped their VCs with diligence. I’d worked with them in the early days as an advisor, and received a stock option as compensation. So when I contacted the company to sell the shares (from the option I’d exercised long ago), I was surprised to find a folder called “Grant 2.” They’d given me a second gra
Groove HQ
SEPTEMBER 5, 2024
A high churn rate is more than just a revenue problem. Losing customers hurts your business’ reputation, visibility, and potential for growth. And since you may never find out why most of them left, you might not know what needs to change. The better option is to address the kinds of issues that drive people […] The post A Beginner’s Guide To Customer Satisfaction Measurement appeared first on Groove Blog.
Chargebee
SEPTEMBER 5, 2024
Understanding the dynamics of customer engagement and retention is crucial for any business aiming for sustainability and growth. Among the myriad of metrics that businesses track, churn rate stands out for its direct impact on a company’s future revenue and customer base stability.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Cobloom
SEPTEMBER 5, 2024
As a SaaS (Software as a Service) founder, ensuring the financial health of your company is crucial for growth. When aiming for sustainable expansion, it’s essential to understand key financial metrics that provide insight into your company’s liquidity—your ability to meet short-term obligations. Two of the most important financial ratios for measuring liquidity are the current ratio and the quick ratio.
How To Buy Saas
SEPTEMBER 5, 2024
Risk is most understood by the insurance sector. Maximizing profits requires minimization of risk. Most businesses ignore the fact that digital disruption is the one big threat the insurance industry is facing right now. The biggest challenge facing the insurance industry worldwide in the next two to three years will be the pressing need to update businesses and technology.
Cobloom
SEPTEMBER 5, 2024
Customer Relationship Management (CRM) software is the backbone of any growing business, especially in the B2B world where long-term relationships are paramount. Choosing the right CRM is an important decision you make for your company, when you’re focused on driving growth. Two of the most popular CRMs in the market today are HubSpot and Salesforce.
Panintelligence
SEPTEMBER 5, 2024
Key takeaways How Fintech lending leverages advanced technology to streamline the borrowing and lending process. The advantages of Fintech lending over traditional lending, including faster approval times and more inclusive credit assessments. The benefits Fintech lending offers to both borrowers and lenders, such as reduced operational costs and improved risk assessment.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
Nimble - Sales
SEPTEMBER 5, 2024
Pipedrive CRM Alternatives If you’re running a business, chances are you’ve worked with a CRM or two before. If you’re in the market for a new one, you might be considering a Pipedrive alternative, and we understand that it can The post Pipedrive CRM Alternatives — Nimble vs. Pipedrive appeared first on Nimble Blog.
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