FastSpring

FEBRUARY 6, 2019

Netflix, for example, markets free trials heavily because their data shows that they work, retaining about one in three people for a subscription. Once they’ve seen the platform or software in action, they’re more likely to continue to use your product and extend their subscription beyond the free trial period.

Payment Features 65

Payment Features Payment Solutions Subscription Pricing 65

Chart Mogul

AUGUST 23, 2022

Up until now it’s only been possible to export your customer metrics directly from the UI, programmatically via our Metrics API, or by configuring a Destination like Amazon … Now you can receive regular emails with exports of i) your MRR movements, ii) MRR movements broken down by customer, and iii) list of all your customers.

Data 52

Data Subscription Payment Features Cloud 52

Chart Mogul

JUNE 1, 2023

So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. So if you are keeping a close eye on your retention metrics this year, you’re not alone. faster than their peers in 2022.

Retention 90

Retention Metrics Benchmarks SaaS 90

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Subscription Payment Features Payment Methods 120

Cobloom

MARCH 9, 2020

Ben is the CFO of a subscription-based software company in Dubuque, Iowa, USA, and helps software companies achieve financial improvement and transparency by partnering with stakeholders to link operations and finance.

Metrics 91

Metrics SaaS Finance Subscription 91

Baremetrics

JUNE 28, 2021

Accuracy is an issue when it comes to financial metrics. Some people will use PayPal or another payment gateway to keep track of their revenue and expenses - but what if Stripe isn’t the only payment gateway you use? What if some customers are paying by invoice? That’s a whole other ball game. Let’s dive in!

Metrics 59

Metrics Payment Services Payments Payment Methods 59

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. This article will cover PayPal’s metrics and reporting features, as well as how PayPal data can be better tracked in Baremetrics. Key SaaS Metrics 1.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Neil Patel

APRIL 7, 2021

There are thousands of conversion rate metrics you could track. The sheer number of metrics can be overwhelming, but in this piece, I’ll show you the eight most important conversion rate metrics. Surprised my first metric isn’t traffic? But which ones are really important? Traffic Sources. Value Per Visit.

Payment Methods 134

Payment Methods Metrics Payment Services Social Media 134

Baremetrics

AUGUST 6, 2021

Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. In this article, we’ll compare Stripe metrics and Stripe reporting to what we offer at Baremetrics. Stripe is a payment processor with some financial reporting. What Metrics Are Calculated in Stripe?

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

SaaSOptics

JUNE 4, 2021

7 SaaS Metrics Every SaaS Company Should Care About in 2021. And with more popularity comes more confusion, especially over what metrics are most important to drive the best results. . SaaS Metrics #1: Annual Recurring Revenue (ARR) . Use our metrics template to calculate your real-time numbers here.

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

Chart Mogul

DECEMBER 22, 2020

Subscription businesses never sleep, you can’t always rely on being close to a desktop computer when you need to look at your up-to-date SaaS metrics. Now, thanks to this new app, you can check your metrics on the go! Download it from the Apple App Store and connect your ChartMogul account by inputting the API keys.

Metrics 52

Metrics SaaS Subscription Payment Features 52

Chart Mogul

DECEMBER 22, 2020

Subscription businesses never sleep, you can’t always rely on being close to a desktop computer when you need to look at your up-to-date SaaS metrics. Now, thanks to this new app, you can check your metrics on the go! Download it from the Apple App Store and connect your ChartMogul account by inputting the API keys.

Metrics 52

Metrics SaaS Subscription Payment Features 52

Baremetrics

NOVEMBER 4, 2020

A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Fast forward to today when most software companies use a Subscription as a service (SaaS business model , and things aren’t as simple. First, they choose a plan and a payment method.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

SaaStr

DECEMBER 11, 2020

Drawing on our experience partnering with 200 of the world’s largest cloud marketplaces and managing 30 million cloud subscriptions, the following report details three distinct stages of channel distribution maturity. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 276

Scale Scaling Marketplace as a Service Cloud 276

Chart Mogul

SEPTEMBER 10, 2018

Welcome to the second installment of our SaaS Metrics Refresher course. This week we'll get back to basics with recurring revenue. Recurring revenue is the heart of every subscription business, and a key reason for the explosion of SaaS as a business model in recent years. Recurring revenue metrics & analysis.

Metrics 68

Metrics Revenue SaaS Forecasting 68

Intercom, Inc.

NOVEMBER 30, 2021

Download The Ultimate Modern Support Tech Stack guide. Here’s an example of key goals and metrics to consider. Subscription payment and management: Stripe. When a customer wants to change or upgrade their subscription plan, they’ll often reach out to your trusted support team. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

APRIL 18, 2024

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis. Primarily through direct-to-user subscriptions and third-party distributors.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Andreessen Horowitz

OCTOBER 4, 2023

By understanding this process, you’ll hopefully be in a position to secure debt term sheets and determine the optimal funding path for your specific circumstance. Download the a16z Guide to Raising Debt Thank You Your download will begin shortly. Or click here to download manually. Or click here to download manually.

Outsourcing Services 122

Outsourcing Services Software Review Scale Banking 122

FastSpring

FEBRUARY 8, 2024

Download the fact sheet here or point your buyers to our Customer Support Portal to the Checkout and Purchasing > Set up FastSpring as a Supplier menu, where they can access it directly. Maintenance of secure payment processing systems. Continual monitoring. Regular updates and verification of buyer identities.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Blulogix

DECEMBER 12, 2023

The Compelling Case for Change By BluLogix Team The B2B subscription landscape whispers of a transformative force – usage-based pricing (UBP). Subscription Billing Think of it as a seismic shift in the B2B world, where customers no longer feel like they’re stuck on a never-ending subscription treadmill.

Pricing 59

Pricing AI Search Subscription Payment Features 59

Blulogix

FEBRUARY 9, 2024

Creating a Monetization Framework For Your Business Download the Whitepaper Understanding Monetization Efficiency Monetization efficiency goes beyond the traditional metrics of financial performance to encompass the agility of transforming market demand into revenue.

Marketplace as a Service 52

Marketplace as a Service Business B2B Finance 52

ProfitWell

MAY 15, 2020

SaaS is typically a downloadable application that users can use when connected to the internet. Since SaaS is typically subscription-based (aka, no licensing fees) there are lower costs upfront. Implementation typically only involves registering and either downloading an internet extension or the application to your computer.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

Chart Mogul

SEPTEMBER 18, 2018

Welcome to our third installment of SaaS Metrics Refresher. The rate at which your customers are cancelling their subscriptions. Every subscription business has churn — it’s unavoidable. In SaaS we use this common high-level categorization: Proactive churn: The customer actively chose to cancel their subscription.

Churn 45

Churn Metrics SaaS Scale 45

Chart Mogul

JANUARY 27, 2020

Janina Moza, Flipsnack’s Marketing Manager, tells us how she and the rest of the team use ChartMogul to track revenue metrics and understand the impact of marketing and product initiatives. The Challenge: Tracking key revenue metrics in-house is time-consuming. The PDF download was a premium option, available with a subscription.

Revenue 129

Revenue Sales Hiring Subscription Payment Features 129

CloudGeometry

MARCH 3, 2022

It’s easy to get lost in the noise of “SaaS monetization makes the world go round,” “Subscriptions mean printing money,” and other hype. The more money you will have left to add more customers, get them committed to subscriptions, and keep them away from your competitors. This is known as a unit metric.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Chart Mogul

DECEMBER 15, 2020

We spend so much time discussing metrics and concepts, that we sometimes forget that not everyone is well-versed in the language of SaaS. That’s why we are happy to share with you our brand new SaaS Acronyms Cheat Sheet ( PDF download ). It is no surprise then, that from metrics to hiring, acronyms are widely used in the industry.

Sales Hiring 98

Sales Hiring SaaS Finance compliance 98

Chart Mogul

SEPTEMBER 4, 2018

Today we're launching an email course enabling anyone in SaaS to get to a baseline level of knowledge on metrics, no matter their level of experience. Right from that first SaaS Metrics Cheat Sheet , our vision was — and remains to this day — that metrics and data are central to sustainable, measured growth. Course outline.

Metrics 45

Metrics SaaS Churn Revenue 45

Chart Mogul

NOVEMBER 19, 2018

Learn how to identify trends in behavior across the entire customer lifetime with cohorts Before we get started, let’s address the elephant in the room: Cohort analyses aren’t exactly a SaaS metric. A cohort analysis is a visual chart for plotting and comparing the progression of specific metrics for each cohort over time.

Metrics 45

Metrics SaaS Churn Retention 45

Kellblog

NOVEMBER 23, 2022

The first slide is focused on the ARR leaky bucket, metrics derived from ARR, and ARR-related product.ivity measures. Slide 1: The Leaky Bucket of ARR and Related Metrics. Not to be confused with cash conversion score which is defined as an inception-to-date metric, not a period metric. Expansion ARR as % of new ARR.

Technical Review 118

Technical Review Software Review Forecasting Churn 118

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%. First are subscription churn rates.

Churn 54

Churn Subscription Payment Features Enterprise 54

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 99

Payment Services Payment Features Merchant Services Payments 99

CustomerSuccessBox

MAY 25, 2021

Measuring both of these metrics will give a more balanced view of your retention. You can know about other retention metrics which matters for your SaaS business . At first glance, it might seem that NRR is a better metric since it takes into account two revenue streams- upsell and renewals. Download -Reduce churn in 90 days.

Retention 52

Retention Metrics Outsourced Development SMB 52

Andreessen Horowitz

SEPTEMBER 13, 2023

This is especially impressive because consumers are typically visiting these sites to download models to run locally, so web traffic is likely an underestimate of actual usage. Costs of acquisition have also been rising, meaning that most consumer companies have had to worry about metrics like lifetime value and customer acquisition cost.

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

Tom Tunguz

SEPTEMBER 21, 2014

Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. To offset the mostly one-time payment from customers, Tableau employs a land-and-expand strategy. Many times, these first analysts download the product on the web and convert to paid with a credit card.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Baremetrics

AUGUST 18, 2021

Overview Baremetrics Application of Baremetrics on Net Revenue and Operating Income Dashboards and metrics Forecasts Benefits of using Baremetrics Why Do You Need Baremetrics? Baremetrics is a subscription analytics platform designed for companies offering subscription services or products. Table of Contents. Conclusion.

Payments 90

Payments Payment Services Revenue SaaS Payments 90

Chart Mogul

DECEMBER 20, 2022

Net and Gross MRR Retention Rates are often considered the most important metrics and SaaS. It’s our hope that by giving more of your team access to SaaS metrics, they make more informed decisions, improve their workflows, and ultimately become more effective in their roles. Try it out. . We have higher NRR with our Growth plans.

Systems Review 52

Systems Review Payment Solutions Payments Azure 52

SaaSOptics

SEPTEMBER 14, 2021

Your chart of accounts is the foundation upon which all metrics are built upon. Maintaining compliance will give your entire organization confidence in the metrics and numbers your team produces. Standardize your SaaS metrics. Your team should clearly understand the “how” and the “why” behind your SaaS metric calculations. .

Point of Sale 60

Point of Sale Outsourced Development Headcount compliance 60