Neil Patel

APRIL 7, 2021

There are thousands of conversion rate metrics you could track. If your website isn’t hitting its goals, which ones should you pay attention to and work to improve? The sheer number of metrics can be overwhelming, but in this piece, I’ll show you the eight most important conversion rate metrics. Traffic Sources.

Payment Methods 134

Payment Methods Metrics Payment Services Social Media 134

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Baremetrics

NOVEMBER 1, 2021

I like to say metrics of any sort are designed to answer one specific question about your business (I say this a lot , a lot a lot , maybe too often ), and you track them so that you like the answers. Well vanity metrics either don’t answer a question, don’t answer a needed question, or you can’t make positive changes to like the answer.

Payment Services 98

Payment Services Metrics Payments SaaS Payments 98

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). To put it simply, recurring billing can get complicated, especially for a SaaS company.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

FastSpring

FEBRUARY 6, 2019

Cell phone and cable companies are famous for tacking on extra fees—helping to earn them the distinction as one of the industries with poor customer satisfaction and customer service score. Netflix, for example, markets free trials heavily because their data shows that they work, retaining about one in three people for a subscription.

Payment Features 75

Payment Features Payment Solutions Subscription Pricing 75

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Subscription Payment Features Payment Methods 120

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. It offers detailed information about any subscribed monthly payments that are outstanding.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. In this article, we’ll compare Stripe metrics and Stripe reporting to what we offer at Baremetrics.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Baremetrics

JUNE 28, 2021

Accuracy is an issue when it comes to financial metrics. Some people will use PayPal or another payment gateway to keep track of their revenue and expenses - but what if Stripe isn’t the only payment gateway you use? What if some customers are paying by invoice? That’s a whole other ball game. Let’s dive in!

Metrics 59

Metrics Payment Services Payments Payment Methods 59

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

ProfitWell

JUNE 15, 2020

Last week, MRR gain spiked to almost +16% because it was the beginning of the month and subscriptions renewed. Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys. Click here to download the report. Do your company a favor and track these metrics.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support. Address common stumbling blocks.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Chart Mogul

APRIL 5, 2019

Do you know how much of your churn is due to failed payments? Our content program aims to create, curate, and make available resources that make it easier to grow a subscription business. Many SaaS and subscription businesses grapple with how to develop the right mechanisms in order retain customers and revenue. Take a peek!

Payment Methods 69

Payment Methods Payments Churn Subscription 69

Neil Patel

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. In short, many people still don’t buy things on their phones. Despite the growth of mobile shopping, the majority of shoppers only use their phones to look up deals or product information — and then head to a store or a desktop to make big purchases.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

ProfitWell

MAY 15, 2020

There are many different cloud-based models for storing data, but this article is focused directly on SaaS. SaaS is typically a downloadable application that users can use when connected to the internet. Since SaaS is typically subscription-based (aka, no licensing fees) there are lower costs upfront. Storing your data offsite.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 146

Payment Methods Merchant Services Payment Services Payments 146

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. We take the lead on audits.

Payment Services 124

Payment Services Payment Features Merchant Services Payments 124

Baremetrics

NOVEMBER 18, 2021

This includes not only the type of merchants that will benefit from your app but also the person inside that company who will be using your app. The Shopify QA team are your friends The over 6,000 apps in the Shopify App Store have been vetted by the Shopify QA team. Maximizing profit requires tracking your growth metrics.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Baremetrics

SEPTEMBER 24, 2021

Equity financing is a method of capital raising via the selling of stock. Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more. Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Unnecessary revenue leakage occurs through failed and delinquent payments.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Chart Mogul

DECEMBER 20, 2022

Net and Gross MRR Retention Rates are often considered the most important metrics and SaaS. It’s our hope that by giving more of your team access to SaaS metrics, they make more informed decisions, improve their workflows, and ultimately become more effective in their roles. Try it out. . We have higher NRR with our Growth plans.

Systems Review 52

Systems Review Payment Solutions Payments Azure 52

Baremetrics

SEPTEMBER 5, 2021

A lead becomes marketing qualified when they perform simple actions like opening emails, website visits, and even providing their contact information on a landing page in exchange for an online resource, for instance, an ebook. The criteria that define an MQL are specific to different organizations. SQLs typically move from being MQLs.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Sales Hacker

JULY 18, 2022

This email also includes the first few steps outlining what they should do first: book a demo with the team, have a click around, download anything additional, and ask questions. Personalize campaigns further than mail merge. Personalize outreach content based on industry, individual use cases, necessary features, team size, etc.

Payment Services 77

Payment Services Churn Payment Methods Payment Solutions 77

Baremetrics

AUGUST 18, 2021

Any online firm or business must deal with a large volume of complex data. Overview Baremetrics Application of Baremetrics on Net Revenue and Operating Income Dashboards and metrics Forecasts Benefits of using Baremetrics Why Do You Need Baremetrics? These metrics are important in a subscription type of business.

Payment Services 90

Payment Services Payments Revenue SaaS Payments 90

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. If you want to collect international payments, you’ll likely need an additional payment solution that specializes in global payment processing.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Baremetrics

JULY 28, 2021

For any SaaS/online business, it is likely to have far more data on something like how often your customers visit and use your product/services. Let’s further clarify the methods of using data enrichment for lead qualification. Want to see active subscriptions from only San Francisco? As a business, you will have internal data.

Data 52

Data SaaS Payments Payment Methods Payment Services 52

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. Will it scale well with your app or website? This robust product growth and digital adoption platform does everything, from product analytics to user onboarding, product personalization, and user feedback collection.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

ProfitWell

SEPTEMBER 4, 2019

In case you missed it: This fall we are rolling out ProfitWell Benchmarks, integrating with Chargify and ReCharge, launching the first-ever media network dedicated solely to the subscription economy, a show called Recur Now (daily subscription news), and the ProfitWell mobile app. Recur Network. iOS users download here.

Payment Solutions 40

Payment Solutions Payment Methods Payments Benchmarks 40

ProfitWell

JULY 8, 2020

Downloadable software A more common delivery method for software in the modern era, downloadable software, has a different set of tax rules in some localities than its physical media counterpart. In this case, the user has not downloaded or otherwise installed any software on their computer.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

The Angel VC

MARCH 23, 2016

. ;-) I'd recommend that you read this post first since it includes some important notes, but if you prefer to check out the template right away click here to download the Excel sheet. For Enterprise customers, the model assumes pricing increases at the time of renewal but not during the term of the subscription.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want. How to move to a subscription revenue model.

Payment Features 93

Payment Features Payments Payment Methods Subscription 93

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

Neil Patel

JANUARY 24, 2023

There are very real, specific metrics that show you how well your content is performing. There are also vanity metrics out there that can be more distracting than worthwhile. That’s why in this content marketing guide , I’m going to give you the most valuable content marketing metrics for evaluating the performance of your content.

Content Marketing 120

Content Marketing Metrics Payment Methods Marketing 120

Chart Mogul

DECEMBER 19, 2017

We published The Ultimate SaaS Founder’s FAQ eBook, available as a free download. Arun shared his insights into expanding a SaaS business into Europe, as well as his philosophy on personal growth and development. As always, you can download it for free from our resources page! Life or death.”. John O’Nolan, CEO of Ghost.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Provide electronic invoicing of all transactions.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Baremetrics

SEPTEMBER 15, 2021

We are going to walk you through a couple of the most popular pricing models—perpetual license and annual license, along with its variant subscription model —as well as mention a couple of the other popular ways to monetize software. Payment ii. Upgrades and support What are other software monetization methods? start free trial.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Neil Patel

FEBRUARY 19, 2021

Let’s take a look at what’s in store. Low-Code Websites. Mobile apps and e-commerce stores are big business. billion people use social media apps, and 77 percent of internet users ages 16-64 buy something online each month. The answer lies in low-code website technology. According to Hootsuite, over 4.2 The upshot?

Entrepreneurship 144

Entrepreneurship Payment Methods Trends Payment Services 144