FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. And in part three, we’ll conclude with a set of definitions you can use when talking about churn with others — and some additional resources. In part one, we cover benchmarks and common churn formulas. Table of Contents.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

Stax

MAY 21, 2024

If you’re selling law practice management systems to law firms, you’re definitely not alone. This trusty software manages the busy work often assigned to multiple employees. In this article, we will explain the benefits of implementing payment management systems into your software. This is where Stax Connect comes in.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

Neil Patel

APRIL 9, 2021

OTT platforms were made popular by streaming services like Amazon Prime Video, Hulu, YouTube, and more. The other big difference is VOD can’t be live content, while OTT can, as VOD by definition can’t have a set schedule involved. As a result, you could monetize your brand faster and easier via VOD.

Payments 104

Payments Payment Methods Advertising Payment Services 104

Andreessen Horowitz

APRIL 23, 2024

Alex: The other side of the equation on customer acquisition is monetization. One of the criticisms of SMB software is that each customer can only provide so much revenue. BILL started much heavier on subscription, but has really leaned into payments over the last several years. It’s a transaction business.

Payments 96

Payments Forecasting Payment Services Payment Solutions 96

Intercom, Inc.

NOVEMBER 27, 2019

But those three things are what got Starbucks its first profitable coffee shop in Seattle, not what allowed that shop to morph into an $80 billion business with 30,000 cafes around the world. A genius inbound marketing strategy. In Paddle’s case, they optimize for the five stars of growth : Monetization: Optimize the pricing.

Payments 186

Payments Scale Revenue SaaS Payments 186

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. How to build a good user adoption strategy If you’re clueless about the adoption process in your company. Then you need to build an effective user adoption strategy that works. Lay out a customer journey map.

SaaS Payments 75

SaaS Payments Strategy Payment Solutions SaaS 75

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. What would be your definition?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Ceci Stallsmith – Director of Platform Marketing @ Slack.

Payments 118

Payments Scale Scaling Revenue 118

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. How to build a good user adoption strategy If you’re clueless about the adoption process in your company. Then you need to build an effective user adoption strategy that works. Lay out a customer journey map.

SaaS Payments 63

SaaS Payments Strategy Payment Solutions SaaS 63

FastSpring

MARCH 15, 2024

Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. Todd recommends that game devs consider those larger platforms as part of a video game marketing strategy that includes multiple channels for selling games , but that they not rely solely on them.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

User Pilot

AUGUST 31, 2023

The purpose of customer acquisition is to expand and make more revenue. Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. Book a demo now to learn more. What is customer acquisition?

Acquisition 88

Acquisition SaaS Payments Payment Methods Metrics 88

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. The Definitive Guide to Customer Success 2020. The Definition of Customer Success.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Andreessen Horowitz

OCTOBER 12, 2023

We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. Whether or not a program integrates AI is less important than quality, safety, usability, and cost. Barchi told us that his team’s definition of ROI depends on the use case.

Healthcare 99

Healthcare AI Payments Enterprise 99

Intercom, Inc.

MARCH 10, 2022

This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. From a support perspective, creating FAQs and knowledge hubs should definitely be your first port of call – but what if you could reach your customer before frustration gets the better of them?

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Neil Patel

NOVEMBER 9, 2020

In this guide, we’ll discuss the benefits of buying and selling a micro startup, the trends changing M&R strategy, and the top tools you can use to sell (or buy) your startup. Micro startup acquisitions are a move away from buying businesses with established products or even proven revenue streams. Micro Acquire.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Sales Hacker

FEBRUARY 2, 2021

Organizational Buy-In: Key stakeholders understand the impact for their business and the decision process, economic buyer, and champion are aligned on how our solution benefits their org. Sales Strategy. Sales Strategy and Process. A sales pipeline is a visual representation of a company’s sale process.

Sales Hiring 105

Sales Hiring Payment Services Sales Strategy 105

FastSpring

APRIL 30, 2024

Are you looking for a merchant of record that will help you grow your subscription software business? FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support.

Subscription 149

Subscription Payment Features Payments Payment Solutions 149

FastSpring

FEBRUARY 23, 2023

I interviewed Michael about successful global marketing strategies. One strategy he recommends is creating a microsite before expending resources to localize your main web presence: “Use localized keyword research, run a paid media campaign, analyze the competitors, and see what the demand percentages are. How do we help our people?”

Payment Solutions 141

Payment Solutions SaaS Payments Strategy Software 141

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

Buffer Resources

JUNE 8, 2023

Have a clear vision and strategy for your work With such a versatile roster of creative efforts and businesses, Lloyd has to wear many hats. His workday involves content creation, podcast hosting, newsletter writing, and running three businesses. It's a unique method tailored to his multifaceted career and interests.

Outsourcing Services 88

Outsourcing Services Payments Social Media Payment Methods 88

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 146

Payments SaaS Payments Banking Underperforming Technical Team 146

Neil Patel

SEPTEMBER 6, 2021

Niche marketplaces allow businesses to leverage the power and branding of larger platforms to reach their target audiences. Today, with 11 percent of all shopping is done online , it’s vital you know the digital platforms that will give your B2C niche service brand the reach it needs to flourish. One excellent example is Amazon.

Marketplace as a Service 139

Marketplace as a Service B2C Payment Services Payments 139

Neil Patel

SEPTEMBER 2, 2021

In this article, I’m going to show you how to make money on Instagram using seven of my favorite strategies: Get paid for sponsored posts. If the sustained growth of Instagram wasn’t enough to convince you that it’s a great platform to make money on, maybe the comments of Mark Zuckerberg may help. Promote affiliate links.

Payment Methods 145

Payment Methods Payments Social Media Software Review 145

Stax

FEBRUARY 5, 2024

Without strategies in place, disbursements can chip away at your hard-earned bottom line. This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. Surcharges are diverse in form and purpose to serve businesses across sectors. Payment processing surcharge.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. Ask for credit card upfront!

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

FastSpring

MAY 30, 2019

Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. In this second post of our subscription finance series, we’ll break down what you need to know about Annual Recurring Revenue.

Payments 62

Payments Finance Subscription Payment Features 62

FastSpring

DECEMBER 7, 2023

Interested in learning more about how your SaaS, software, video game, or other digital goods business can partner with FastSpring and let us worry about the taxes? And then we’ll get into a little bit of the strategy discussions we talked about a minute ago. And it’s easy from an integration standpoint.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Baremetrics

OCTOBER 25, 2021

It is calculated as the marginal revenue (i.e., the amount of revenue earned by a company from the sale of one additional item of production) minus the marginal cost (i.e., However, for those SaaS enterprises using a subscription revenue model , analyzing metrics only starts here. Table of Contents. You release a new t-shirt.

Payments 94

Payments SaaS Payments Payment Solutions Payment Services 94

Teamgate

OCTOBER 30, 2019

Using CRM for managing various tasks is already very helpful, but when you combine it with different CRM integrations , you become even more productive with your automated work routine. Here are ten CRM integrations from Teamgate that will assist you with nearly any task. #1 1 Integrated Sales Inbox. 2 LinkedIn Shuttle.

Payments 45

Payments Payment Methods Payment Solutions Payment Features 45

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 Enterprise is maybe around 60% of our revenue, it’s not the whole deal.

Sales Hiring 236

Sales Hiring Sales Recruiting Scale Payment Methods 236

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Definition of Bounce Rate The bounce rate is the percentage of orders that were started but not completed or canceled by the customer for any reason.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

FastSpring

FEBRUARY 9, 2021

With that in mind, we’re going to detail captive pricing below, with an eye towards how it also plays a part in SaaS platforms and products. The definition of captive product pricing is the pricing of products that have both a main product and several secondary or accessory products that are needed for the main product to offer full value.

Pricing 82

Pricing SaaS Payments Payments Payment Methods 82

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  Under Subscriptions & payments , click Change next to Premium Subscription. Choose Settings & Privacy from the dropdown menu.

Technical Review 111

Technical Review Systems Review Sales Recruiting AI Search 111

Buffer Resources

MAY 17, 2023

Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. Lifestyle creators Alix Earle and Monet McMichael frequently film content together on brand trips. The result? We do a lot of this at Buffer! Joint giveaways.

Social Media 117

Social Media Payments Software Review Technical Review 117