Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

User Pilot

JUNE 8, 2023

It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Choose the right monetization model that aligns with your product’s value and user payment willingness. Continuous improvement, guided by user feedback and data analysis, is vital.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Full Session

DECEMBER 30, 2024

Visualize, Analyze, and Optimize with FullSession See how to transform user data into actionable insights for peak website performance. Drive Revenue Growth With FullSession Learn how to visualize and improve each step in your sales or marketing funnel. Scalability: Handles large volumes of data efficiently. Book a Demo 2.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? What’s the essential marketing stack every SaaS should have regardless of size?

Sales Hiring 175

Sales Hiring Payment Methods Payment Solutions Marketing 175

User Pilot

FEBRUARY 18, 2024

You will also see common use cases where Userpilot’s funnel analysis tools come in handy. TL;DR Funnel analysis is a way to visualize and understand how users flow through your website or app. There are different funnels—sales funnel, onboarding checklist funnel, free to paid conversion funnel, and so on.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Methods Onboarding 105

User Pilot

MAY 9, 2024

Mixpanel is a digital analytics platform equipped with impressive data visualization capabilities. Heap is a digital analytics platform with tools that facilitate digital experiences, user journeys, conversions, feedback, retention, and other tools. This could be something as simple as pressing a button or making a payment.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. What Are SaaS Tools?

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

User Pilot

APRIL 24, 2025

Recommended product manager job openings in data-driven companies 1. Stripe: Product Manager, Local Payment Methods Cost Optimization Stripe is a financial infrastructure platform for businesses. Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. The key components of a payout statement are: Orders: Total processed orders during the period. Need FastSpring support?

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? So it’s a neat opportunity for them to get access to the tools and services that previously were unavailable to them. By 2020 they’ll account for 30% of US retail sales valued at 1.4 FULL TRANSCRIPT BELOW.

Payment Methods 114

Payment Methods Outsourcing Services SaaS Payments Business 114

How To Buy Saas

SEPTEMBER 3, 2024

Are you struggling to keep up with the ever-increasing volume of contract management processes? If yes, then it is time to invest in B2B SaaS contract management software! They will help with effective solutions to help you manage contracts better, automate manual processes, and curb risks and mistakes.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

JULY 25, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., reduced login frequency, feature inactivity) and proactively reach out to understand their challenges.

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

JULY 6, 2023

You can also create onboarding programs, A/B test in-app messages, analyze data, and get a complete picture of your product/service users. Especially SaaS products. Can target and automate surveys based on customer data. Allows you to accept payments through online surveys with 30+ payment gateways.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

JULY 20, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., While a bachelor’s degree can be beneficial, it’s not always required.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

JULY 28, 2024

For instance, a retention specialist at a high-growth SaaS startup might focus on building relationships with early adopters and providing personalized onboarding support, while one at a large enterprise might focus on analyzing churn data and developing targeted retention campaigns.

Retention 52

Retention Payment Solutions Sales Recruiting Development Team Review 52

wepay

SEPTEMBER 12, 2018

Last time we looked at SaaS and ISV business growth we examined user growth – the core element for success in these businesses. This is a process called cohort analysis. The Nickelled blog takes a thorough look at cohort analysis for a range of business types.

Engagement 40

Engagement SaaS Payments Strategy SaaS 40

All that Saas

MAY 1, 2021

To save your time and make your decision process easy we have reviewed some of the best platforms. Manages budget per client and also keeps track of the payment sent to the hired influencer. Paid plans are available via an inquiry to the sales team. Pro: contacts sales for price. Teams: contact sales for price.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

JULY 28, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., Embrace a customer-centric mindset: Let’s say you’re working for a SaaS company.

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have. Let’s compare them!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

JULY 11, 2024

Nevertheless, to give you an idea of the role’s main duties, here are the core tasks for a retention specialist working in SaaS: Proactive User Engagement & Churn Prevention : Identify at-risk users based on specific metrics (e.g., reduced login frequency, feature inactivity) and proactively reach out to understand their challenges.

Retention 52

Retention Sales Hiring Payment Methods Payments 52

How To Buy Saas

APRIL 1, 2024

Their expertise will surely help your brand reach a larger customer base, engage with customers, and boost their sales and revenue. They also work on customer retention, content curation, data analysis, and reporting to design robust marketing campaigns. Provides green tick services. How are Agencies Different from BSPs?

Payments 52

Payments Payment Services Marketing Business 52

User Pilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Mixpanel alternatives, it can be challenging to make a final decision.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Chart Mogul

JANUARY 22, 2018

Speeding up this process is critical in getting insurance payouts moving and getting people back into their homes. It’s really a combination of the ease and low cost of capturing aerial data, plus the advance in capability for analyzing it that’s driving the core of DroneDeploy’s mission. Moving drones to the cloud.

Payments 40

Payments Payment Solutions SaaS Payments Payment Services 40

ProfitWell

SEPTEMBER 25, 2019

Choosing which revenue model works best for your SaaS business, though, is not easy (even if that's all you want to do is choose a revenue model for your SaaS business). The subscription model is the “vanilla” SaaS revenue model, not that there’s anything boring about a well-worked subscription plan. Pay-Per-User.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SmartKarrot

OCTOBER 9, 2020

Software as a service has unfurled its wings into two major domains. This refers to vertical SaaS and horizontal SaaS. While horizontal SaaS renders its service in a specific department only, vertical SaaS, on the other hand, takes care of a whole industry at large. What is vertical SaaS?

SaaS Payments 10

SaaS Payments Payment Solutions Payment Services Payments 10

SmartKarrot

FEBRUARY 7, 2022

Software as a Service (SaaS) is currently the most practical model of software distribution. It is the model in which a cloud service provider hosts software or application and makes them available for the end-user. The cloud service provider can either be a third party or the software vendor itself. 360Learning.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Sales Recruiting 10

SmartKarrot

MARCH 30, 2021

Role: Director of Customer Success Location: New York, NY, US Organization: Atlas Search As a Director of Customer Success, you will identify and engage current and potential clients utilizing various sales methods. Collaborate across departments to promote outstanding client service.

Customer Success 10

Customer Success SaaS Payments Payment Services Payments 10

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. Why does Travis believe that SaaS has upended the economic model but not the engagement model? Loving our podcast content?

Underperforming Technical Team 186

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 186

SaaStr

OCTOBER 10, 2019

Free services must meet users’ basic needs, while also encouraging them to upgrade to the paid version once those basic needs are met. We are an early stage VC, mostly focused on SaaS all over Europe and and beyond. Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? My pleasure.

Scale 167

Scale Scaling Payment Methods SaaS Payments 167

User Pilot

MARCH 5, 2024

How easy is the integration process? 15 Best user behavioral analytics tools in 2024 With the factors out of the way, let’s now consider 15 of the best tools for tracking how users behave on your platform and driving data-powered decisions. You can also create and track custom events and view real-time product usage data.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52