SaaStr

JULY 15, 2022

And each of those webinars will probably produce at least one customer if you do it every single week in scale. But I almost never see mediocre outsource SEO really work for B2B. Fergal Kerins (@FergalKerins): What if the customers you are trying to reach are all giants? So, thanks man. So hope that’s helpful.

Scale 230

Scale Outsourcing Services Sales Hiring VP of Engineering 230

SaaStr

JUNE 10, 2020

I was fortunate enough two years ago to be part of a case study that Stanford GSB did on MongoDB with my current partner here at TripActions, Carlos Delatorre is the CRO here and was the CRO with me at MongoDB. Everyone, customer success. Launch it to our customers, launch it to the sales team, launch it to prospects.”

Travel 174

Travel Marketing Scale Outsourcing Services 174

SaaStr

OCTOBER 1, 2019

But anyway, I think if you break it down to these four steps, it’s a much lower risk way to build a successful team. There is a phase zero if you’re outsourcing. So lead generation, sales or customer success. You know in our company, Predictable Revenue.com, we do outbound, outbound success, right?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services Interviewing 131

ChurnZero

JANUARY 13, 2022

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. Follow Adi on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Unbounce

JUNE 16, 2020

Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. With a $60 billion market in which to grow, these companies recognize that smart use of partnership channels can help them scale up while creating a win-win-win ecosystem for the company, the partner, and the customer.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SmartKarrot

JUNE 24, 2022

Role: Director of Customer Success (Remote) Location: Remote, Irving, TX, US Organization: Epsilon As a Director of Customer Success, you will formulate joint success plans with customer stakeholders and Epsilon teams to define business outcomes with mutually agreed upon ROI benefits.

Outsourcing Services 3

Outsourcing Services Customer Success Outsourced Development Benchmarks 3

Sales Hacker

DECEMBER 5, 2017

This is the problem, and it must be resolved at the leadership level. The first step to solving this, is to create a Service Level Agreement (SLA) between Sales Development and Sales. After that has been defined, hire and manage an outsourced team. Solution 1: Create an SLA + Committee Review. Everything starts at stage 1.

Scale 83

Scale Underperforming Technical Team Outsourced Development Sales Hiring 83

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles.

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Another area where quality must stand out is in customer service. Positioning: A short outline of a product or service, the target market, and how it meets their needs.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

yoursales

JANUARY 28, 2022

With sales consulting, lead generation, and outsourced sales clients in the range of 1 to 1500 full time employees you can imagine we come across quite a few different CRMs. Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Drift – a messaging app for sales & customer success.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. We’ve got everything from self-service all the way up to the enterprise.

Payment Methods 189

Payment Methods Merchant Services Scale Payments 189

SaaStr

FEBRUARY 11, 2020

There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. They had half a dozen sales people doing everything and most of the leads were from word of mouth or from channel partners. Again, pretty classic. Okay, maybe 96%.

Scale 187

Scale Outsourcing Services Revenue Outsourced Development 187

yoursales

DECEMBER 12, 2018

Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Salesforce.com – The Customer Success Platform To Grow Your Business. Microsoft Dynamics – Put your customers first. Mimiran – More Leads and More Deals for SMB Services Business. Grow with Maximizer CRM.

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

yoursales

DECEMBER 23, 2019

Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Salesforce.com – The Customer Success Platform To Grow Your Business. Microsoft Dynamics – Put your customers first. Mimiran – More Leads and More Deals for SMB Services Business. One Simple Price. Other Tools.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

JANUARY 29, 2021

Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Salesforce.com – The Customer Success Platform To Grow Your Business. Salesforce.com – The Customer Success Platform To Grow Your Business. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

yoursales

DECEMBER 23, 2019

Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Salesforce.com – The Customer Success Platform To Grow Your Business. Microsoft Dynamics – Put your customers first. Mimiran – More Leads and More Deals for SMB Services Business. Grow with Maximizer CRM.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Sales Hacker

SEPTEMBER 2, 2020

And to facilitate that their website shows some of the services they provide with a vague “get in touch” option and no pricing listed. Talvista’s field reps were able to land Cielo as their first customer by leveraging their past mutual companies and relationships. Their goal is very clearly to get you into a conversation with a rep.

Scale 110

Scale Outsourcing Services Sales Technical Review 110

Sales Hacker

DECEMBER 8, 2017

The role of text messaging and other unconventional communication channels in sales prospecting and customer success. Slack and Facebook Groups will take over from LinkedIn Groups and become areas where sales reps can add value and find leads – Customer success will continue to be asked to take on more of a “sales” role.

Scale 97

Scale Technical Review Outsourcing Services Sales Hiring 97

yoursales

DECEMBER 12, 2018

Pipedrive has been part of YourSales and many of our outsourced sales assignments since the beginning. Salesforce.com – The Customer Success Platform To Grow Your Business. Microsoft Dynamics – Put your customers first. Mimiran – More Leads and More Deals for SMB Services Business. Grow with Maximizer CRM.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

SaaStr

JUNE 7, 2019

Finally, before that, Amit was the Founder & CEO @ SparkThis, an outsourced marketing and sales service for cloud companies. In Today’s Episode We Discuss: * How Amit made his way into the world of SaaS and came to found Gong, the leader in conversational intelligence driving deal conversion and rep success. *

Outsourced Development 132

Outsourced Development Outsourcing Services Sales Hiring Scale 132

SaaStr

JANUARY 21, 2020

It doesn’t matter if it’s an SDR, AE, customer success, marketing, giving people visibility and access to the C-suite and the VP level is really important in the early stage. Now you can submit challenges and propose solutions and it will get looked at by myself and my entire leadership team. Quarterly ENPS service.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale Sales 254

Sales Hacker

MAY 20, 2019

A lot of the work that we do is with executive leadership down to the front line teams. I worked at CareerBuilder where I got put through formal leadership development that I think a lot of startup leaders never get. We’re still expanding our product set, doing creative services. I realize now how fortunate I was.

Scale 63

Scale Scaling Outsourcing Services Outsourced Development 63

Sales Hacker

MAY 20, 2019

A lot of the work that we do is with executive leadership down to the front line teams. I worked at CareerBuilder where I got put through formal leadership development that I think a lot of startup leaders never get. We’re still expanding our product set, doing creative services. I realize now how fortunate I was.

Scale 49

Scale Scaling Outsourcing Services Outsourced Development 49

Sales Hacker

JUNE 27, 2019

In fact, I regularly advise early-stage founders to do the selling themselves rather than utilizing my services… even in the enterprise market. RELATED: B2B Sales Outsourcing Is Dicey. Do you have a customer success team/rep in place to ensure this happens? If I’m honest, most startups hire salespeople too soon.

Sales Hiring 66

Sales Hiring Sales Recruiting Scale SMB 66

SaaStr

AUGUST 29, 2019

Where it makes sense to invest your precious resources when to outsource, and how to save yourself money without cutting corners. We have our full blown BD team, we work with strategics, we work with smaller companies, we work with workers, integration partners, OSI. Want to see more content like this? Join us at SaaStr Europa 2020.

Sales Hiring 107

Sales Hiring Scale Outsourcing Services Scaling 107

OpenView Labs

JULY 15, 2020

Taking it further, a different colleague observes a sales cycle closer to 52 days because he includes our partner program in the results while I exclude that sales channel. That’s why successful businesses solve this problem early. This misalignment in measurement can be costly for the business and its stakeholders.

Scale 64

Scale Data Outsourcing Services DevOps as a Service 64

SmartKarrot

APRIL 27, 2020

Partner: Partners of your customers consume your insights and data, and in turn, deliver broader solutions to your shared client—examples: Lead generation tools feeding rep firms, application performance monitoring platforms used by outsourced tech providers.

Outsourcing Services 10

Outsourcing Services SaaS Outsourced Development Metrics 10

SaaStr

APRIL 7, 2022

At our inaugural Saastr Europa in Paris in 2018, Sequoia (then Accel) Partner Luciana Lixandru and UiPath CMO Bobby Patrick discussed what breaks when your business goes into hypergrowth mode (hint: pretty much everything). 2005: Started as a tech outsourcing company. Check out the full video and transcript below! UIPath History.

Sales Hiring 251

Sales Hiring Scale Sales Recruiting Outsourcing Services 251