Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”. but, “how fast can we do this?”

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. COO, what does it mean?

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

MARCH 7, 2024

This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. Then I got hired at a tech company in Lithuania before I knew what tech even was. Sima Banijamali – Sr. I knew nothing about tech.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. I retired from SunGard Treasury Systems as their CTO. BlackLine started out by building wealth management software. Frankly, we got some bad advice from VCs in the early days. We’ll dispense with that right away. It happened three years ago.

Startup 270

Startup CTO Hire Sales Hiring CTO Coach 270

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Hiring managers are also just trying to sell as well. Are they hiring?

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 216

Sales Hiring Scale CTO Hire CTO Coach 216

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. We love InsightSquared. Welcome to the show.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. So very, very small team.

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

Kellblog

APRIL 4, 2021

I’ve worked with scores of founders and companies over the years and I’ve come to make bright-line distinction between founders and managers. The CEO said to the CTO as we were leaving, “spend the $9M anyway.” At that moment I realized the difference between a manager and a founder. We horse trade.

CTO Coach 99

CTO Coach CTO Hire Sales Hiring CTO 99

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.

CTO Hire 155

CTO Hire Travel Underperforming Technical Team CTO Coach 155

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan : However, transitioning from engineer to engineer manager probably, is straightforward. Eric Yuan: Because, at that time, we really needed a product. Eric Yuan: Yep.

Sales Hiring 129

Sales Hiring Scale CTO Hire Marketing 129

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 229

Part-Time VPE Technical Cofounder CTO Hire New CTO 229

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time?

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

SaaStr

NOVEMBER 21, 2019

Pietro Bezza | Managing Partner @ Connect Ventures. Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We’ve got half a billion into management. Emilie Maret | Fellowship Team @ The Family.

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. This won’t be that bad. We were also teachers, we taught in the classroom, so we knew how to teach the first courses. That doesn’t sound too hard.”

B2B 134

B2B B2C Scale New CTO 134

OpenView Labs

JULY 16, 2020

I always do my best work when I really identify with or can relate to the product and the culture, so I feel super lucky to be a leader at a company where the culture speaks so profoundly to me and the product is something I’ve used multiple times over the years. How do you manage your inbox? This feels like a trick question.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

SaaStock

MARCH 29, 2019

Black Holes: these are ideas that take up a lot of company effort while offering poor ROI. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Work on developing your brand. Hire Game Changers to Propel Growth. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. But what if the manager role is not for you?

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale Software Review compliance Technical Review 211

Chart Mogul

JULY 1, 2020

How do they manage to speak their language like they’re one of them and address their challenges? In this article I’m going to show you: why you should conduct customer interviews; when the best time to conduct customer interviews is; how to do it the right way. Customer development interviews. Let’s dig in!

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Teamgate

JANUARY 14, 2019

I was planning to become a war correspondent, as was my role model and inspiration Anna Politkovskaya , but when the time came and I was invited to join a group of journalists from a very reputable broadcasting team to go to Palestine in 2010, when I was still at university, unfortunately, I had to reconsider my life choices.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. It has been an incredible journey for him. Today, we’ve got a fantastic episode for you.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future. And it has to be purpose-driven, right?

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

AUGUST 15, 2020

And whether it’s Algolia, Gainsight, New Relic or anything else, you’re being measured on value, not just adoption and at the same time, even outside of COVID, there’s all these other trends happening. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends.

Payment Methods 206

Payment Methods Merchant Services Scale Payments 206

Outseta

NOVEMBER 19, 2019

Why building trust with your internal team is the hallmark of great marketing leaders By Geoff Roberts The role of the modern Chief Marketing Officer is a tough one—you’d be hard pressed to name another position that requires a wider range of skills.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. It’s how do you transition the team, how do you not loose each and every friendship that you’ve ever had?

Scale 144

Scale Business Sales Hiring CTO Hire 144

SaaStr

NOVEMBER 13, 2020

For us, the thing that’s always mattered has been: How much money is each investing partner managing? What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? To some people, that can be a risk to manage. million, call it 50. One person, 50.

Sales Recruiting 166

Sales Recruiting Development Team Review Technical Review Sales Hiring 166

Chart Mogul

JULY 1, 2020

How do they manage to speak their language like they’re one of them and address their challenges? In this article I’m going to show you: why you should conduct customer interviews; when the best time to conduct customer interviews is; how to do it the right way. Customer development interviews. Let’s dig in!

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65