SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. And importantly, you need to spend more time with your existing customers (vs. Add a layer. At least on the big customers.

Part-Time VPE 273

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 273

SaaStr

MARCH 7, 2021

These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. That’s when you want to lean in.

Part-Time VPE 268

Part-Time VPE Sales Recruiting Sales Hiring Scale 268

Crafty CTO

FEBRUARY 7, 2023

Back in 2019, I launched ThinkFractional.blog and took advantage of the opportunity to learn a new platform – Ghost. I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. New needs This time around, my requirements were a little broader.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

Valerian Tech

FEBRUARY 10, 2023

However, they are still relatively new and their value can be extremely volatile, making them a high-risk investment for some people. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform. What is a Cryptocurrency Project?

Part-Time CTO 52

Part-Time CTO CTO CTO Coach CTO Hire 52

OpenView Labs

APRIL 12, 2019

Getting hiring right is absolutely critical. I’d like to talk about two different companies with two very different approaches to hiring post-seed raise. I’m focusing on engineering in these examples, but the experience applies to other areas of the business. To get the team started we hired several junior developers.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 93

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 93

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. Andy Yates, Staff Engineer 📍Started at Buffer in June 2012 as iOS Engineering Lead 🌎 Location: California, U.S.

VP of Engineering 92

VP of Engineering Part-Time CTO New CTO CTO 92

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Building trust can be tough when you’re a new hire in a leadership position.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

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Underperforming Technical Team Benchmarks CTO Hire New CTO 124

Sales Hacker

FEBRUARY 17, 2021

Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. After all, a CTO can’t handhold the entire deal cycle, but they can jump in and provide clarity and an expert voice at critical points. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Underperforming Technical Team 183

Underperforming Technical Team Outsourced Development Development Part-Time VPE 183

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Shipping quickly and securely. Continuous risk management. Intercom is no exception.

Data 118

Data compliance Technical Review CTO Hire 118

SaaStr

NOVEMBER 11, 2019

Well, we did the heavy lifting and highlighted a few here for you… “When to Hire and When to Automate” with Zapier CEO Wade Foster. Henrique and co-founder Pedro Franceschi founded the company as 22-year-old engineers in Brazil in 2017. At the time the duo had founded Pagar.me, a payment processor.

Payment Services 100

Payment Services CTO Hire Payments New CTO 100

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Your core models for sales, for marketing spend, for hiring and engineering and product. And the best CTO I know in the world is the CEO. We have a 60% chance that we can do it.

Outsourcing Services 190

Outsourcing Services Banking CTO Hire New CTO 190

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Engineering Programs. Technical Strategy.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Baremetrics

DECEMBER 7, 2023

What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. For example, if you know your advertising spend is $20,000 a month and it results in 200 new customers, your CAC is $100. Let’s start with Payroll – Support.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

BetterCloud

MAY 17, 2021

Since then, he’s risen rapidly through the ranks and has established himself as a true thought leader in the world of quality engineering. Prior to joining BetterCloud as our new VP of quality, Waithe was a director of engineering at MailChimp. Editor’s note: This conversation has been edited lightly for clarity.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . hiring in-house talent). On a more day-to-day level, problems with your sales tax calculation engine can also stall your checkout. Expanding into new sales channels is a common growth play.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary. What makes a great API?

CTO Hire 224

CTO Hire New CTO CTO Scaling 224

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine. First, hire a management coach to work with you as the company grows. These were some of the things I learned from Pete. And you should do it right then.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. Customers called us. No unexpected costs.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Get marketing and engineering working together. He calls it engineered marketing. Full post. .

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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New CTO Scale Sales Hiring AWS 255

OpenView Labs

FEBRUARY 13, 2018

Customers like IBM, Thomson Reuters, Citrix, and New Relic use Loopio to avoid the fire drill that occurs every time a sales questionnaire comes through the door. They can also automatically populate responses to new inquiries using content from that same database, greatly decreasing response time.

Investment 40

Investment CTO Hire New CTO Sales Hiring 40

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. That would just be crazy.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Casey Accidental

JUNE 26, 2018

Technology companies are rapidly hiring analyst roles to pair with their product teams. And while my previous post discussed how to hire analysts and structure their teams within organizations, I haven’t written about how analysts should approach their careers. This is more than just a higher-power analyst role though.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

OpenView Labs

JUNE 18, 2020

I tell them that I do what I do with music, but with software engineers. My children ask me this all the time. Is there a new skill you’ve been working on during quarantine? And hiring people who are better than you. He drove a forklift in New Jersey long enough for him to have enough money to build his own studio.

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And then, in the 50s, they introduced this new thing, and there was resistance.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. What is Buffer. Established in 2010, Buffer hardly needs an introduction. Click To Tweet. Build internally?

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. Let’s go do it.

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

SaaStr

APRIL 4, 2019

Eyal Manor – VP, Engineering @ Google Cloud. Eyal Manor: So I’ve been building SaaS services for over 10 years now in an engineering capacity, and just before we start can we get a sense from the audience, I know it’s kind of hard to see but who here is kind of in a technical hat? Join us for SaaStr Annual 2020.

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And it’s a lot more diverse.

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CTO Hire compliance Scale Startup 133