SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Use overages to renegotiate contracts, not charge per event. Strong, but not at crazy levels of some developer apps. More on that here.

Scale 285

Scale CTO Hire New CTO CTO 285

SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? Positions Needed: Developers (Front-End and Back-End), Client Applications, Core Services/Platform, Analytics, and DevOps. CTO (40 Employees).

CTO Hire 263

CTO Hire Sales Hiring Sales Recruiting CTO 263

SaaStr

DECEMBER 10, 2020

in ARR, get to Initial Traction , we then realize we have to scale. Hire not just 1-2 reps, but 10. That it’s time to bring in someone that knows. But I’ve found many great SaaS founders take longer, too long, to decide to hire the other VPs. My CTO and dev team is building all the features we need.

Sales Hiring 362

Sales Hiring CTO Hire Sales Recruiting Scale 362

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $105,761/yr. Average salary: $156,062/yr.

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

SaaStr

APRIL 22, 2019

Hear why he thinks that the next call should not have been to a competitor. “Hiring, Firing and Stretching: How to Build Your First Management Teams” ScaleX Founder and Managing Partner Dilek Dayinlarli and Insider Co-Founder and CEO Hande Cilingir and Atlassian Head of OpsGenie Berkay Mollamustafaoglu. His next call?

CTO Hire 152

CTO Hire Scale Sales Hiring CTO 152

SaaStr

FEBRUARY 25, 2020

hiring in-house talent). Scaling companies that need insight can get it easily with the help of a specialized platform that guides them through all the necessary and applicable sales tax obligations and processes. . Leverage automation to support scaling. “But with AutoFile, we’ve scaled to doing taxes in 40+ states.”

Merchant Services 175

Merchant Services Scale Technical Review Sales Hiring 175

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. Hiring and cultivating incredible talent on our Information Security team. The overlap and synergies between these teams means we can use automation to efficiently solve problems at scale while remaining lean. .

Data 118

Data compliance Technical Review CTO Hire 118

Casey Accidental

FEBRUARY 8, 2022

Created with Fareed Mosavat (Chief Development Officer at Reforge, formerly Slack, Instacart). Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply To Join Reforge.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . In this case, our users are developers, so I would say that developer experience is the main thing. Part 1: Developer Experience.

CTO Hire 235

CTO Hire New CTO CTO Scaling 235

SaaStr

DECEMBER 3, 2020

What was Sam’s biggest lesson from scaling the sales team at Dropbox? When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. No sliding scale. – once.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. Work on developing your brand. The best part?

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? What are the drivers of its death?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Scaling a sales team is not for the faint of heart – for one, it’s not even that much about selling. Intercom on Product: Keeping the momentum going as you scale.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. Register for SaaStr Annual and join 12,500 Cloud and SaaS Founders, VCs, and Execs at SaaStr Annual for three full days of workshops, sessions, and networking — all to help you scale faster.

CTO Coach 201

CTO Coach CTO Hire CTO Leadership 201

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And so we actually had to make some major adjustments and look for an alternative way to deliver the software which clearly meant that we needed to move to the cloud full-time. So we want to develop software faster.

Cloud 170

Cloud Scale Trends Machine Learning 170

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Scaling security as a startup.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

MARCH 12, 2019

How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well?

Scale 184

Scale Enterprise Scaling Sales Hiring 184

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Managers oversee their team members’ work and career development. Those were three things I wanted to jump on.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

OCTOBER 9, 2020

Anyhow the one thing I learned, beyond getting help screening and hiring for these positions from domain experts, is to look for Flags. For signs the prospective hire just won’t work out, no matter how strong they might look on paper. OK, I know many great developers are architects. At that point, VPEs need them to scale.

Sales Hiring 253

Sales Hiring Part-Time VPE CTO Hire Sales Recruiting 253

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. There are no Cloud magicians, and you can’t hire a PLG magician. Find and hire two other similar reps.

Scale 260

Scale Sales Hiring AI Sales Recruiting 260

SaaStr

JANUARY 4, 2024

Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Why did you do the deal? What’s different about your fund / how you invest and support founders?

Management 242

Management CTO Hire New CTO AI 242

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SmartKarrot

MARCH 4, 2021

To handle this evolving requirement, it is important to build a competent profile to initiate progress in product development. What makes a chief product officer (CPO) different from a CTO or a VP in the product department. For companies to scale, it is a must-have role. Product Vision Development. By Google. “to

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

SaaStr

APRIL 7, 2021

The first type is the kind of management team hired by second+ time founders. And if you are, you are going to naturally start off hiring up-and-comers to your first leadership team. That CTO that doesn’t quite have the traditional background. Then, they can scale almost infinitely. And that’s great.

Part-Time VPE 238

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 238

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales?

Sales Hiring 220

Sales Hiring Scale CTO Hire CTO Coach 220

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. You have to learn things like how do I scale my sales force? Your big money is going to go into hiring your employees.

Startup 275

Startup CTO Hire Sales Hiring CTO Coach 275

CloudGeometry

JULY 8, 2021

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Yet they live on borrowed time. Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers.

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Tom Tunguz

OCTOBER 24, 2021

We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. That was the start of the Month of Scale. Travis Bryant : All right, let’s get started.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 241

Part-Time VPE Technical Cofounder CTO Hire New CTO 241

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.

CTO Hire 159

CTO Hire Travel Underperforming Technical Team CTO Coach 159

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SmartKarrot

AUGUST 16, 2022

QBRs ensure that companies deliver customer outcomes in a timely manner by encouraging meetings and conversations. In a QBR meeting, customers can voice their concerns, measure their success, and scale to meet the goals they choose. For businesses, QBRs are a terrific way to ensure smooth renewals and focus on overall development.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SmartKarrot

FEBRUARY 16, 2022

You can access the latest information, insights, trends, and data to enhance your knowledge of the latest SaaS industry developments. He often shares his knowledge on Twitter and LinkedIn regarding SaaS marketing and product development. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10