Baremetrics

JULY 7, 2021

For SaaS companies, success depends highly on using key metrics to track financial growth and enhance visibility into all the key performance indicators. Another major interest is comparing one's growth and performance with other companies in similar SaaS niches. All the data your startup needs 1 What are SaaS financial Benchmarks?

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. Compliance with anti-fraud regulations involves adopting secure payment processing technologies and monitoring transactions for suspicious activity.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. If a product or service is being sold online—regardless if the sale itself happens through a sales-rep assisted process, online shop, or platform—it’s considered B2B ecommerce.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. One easy way to do this is to use Baremetrics to calculate the growth rates for your SaaS metrics. What are the most important growth rates in SaaS? What are the most important growth rates in SaaS? What is a Growth Rate?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Outseta

JANUARY 10, 2020

While our regular company updates focus largely on product updates, this one is intended to pull back the curtain and provide some insight into how much it costs to build a modern SaaS business, how we’ve allocated equity amongst our team, and what we’ve done from a marketing perspective to grow our user base. 2017 2018 2019 Total.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

Baremetrics

MAY 7, 2019

Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. Build your startup in a way that you don’t need investment. ” Rob Walling of TinySeed. John Doherty of Credo.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. On this podcast, we share stories from global SaaS leaders like Ryan, that you can use to inspire new growth strategies in your own business.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

FastSpring

JANUARY 26, 2024

Why Customer Success Is a Great Investment Customer success is more than just an arm of or partner to customer support — it can have a huge positive impact on ARR, product value, and marketing. What are the new products and services that we want to come maybe deliver? Listen to the episode to hear more details.

Customer Success 144

Customer Success VP of Engineering Payments Payment Methods 144

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 135

SaaS Payments Cloud Technical Review Scale 135

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. The four major SaaS life cycle stages we’ll cover: Pre-startup. Pre-Startup.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Natalia Luneva

JANUARY 8, 2022

Similar platforms are usually used by community managers, marketing managers, customer support managers, and product managers to engage users, retain customers, facilitate the support process, and gather product feedback. Why should SaaS startups build communities? Let’s start comparing! Large $486/m. #10

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 131

Scale SaaS Payments Sales Recruiting Payment Services 131

OPEXEngine

MAY 4, 2021

Corporate finance experience is declining, while investment banking is rising, as a path to the CFO seat, CFO Dive data shows. The newer path to CFO is through investment banking. ” Of 53 software-as-a-service (SaaS) CFOs that CFO Dive covered over the past year, almost 30% started out in investment banking. .

Payment Services 52

Payment Services Finance Communication Strategy 52

Audacix

MAY 27, 2022

If you're the process of selecting your web application penetration testing vendor and if you don't know how or why to make a final decision - your're not alone. How will their penetration testing services actually help you (beyond a 50-page penetration test report)? How to build a culture of security within your SaaS development team?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

CustomerSuccessBox

JULY 8, 2020

We had Jay Nathan , Founding & Managing Partner, Customer Imperative and Andrew Marks , Founder, President and COO, SuccessHacker speak to Puneet Kataria , Founder & CEO, CustomerSuccessBox about the role of customer success in driving SaaS businesses during a lockdown. Can non-payments be a risk?

Retention 52

Retention SaaS Payments Payment Services Payments 52

Baremetrics

JUNE 28, 2021

Some people will use PayPal or another payment gateway to keep track of their revenue and expenses - but what if Stripe isn’t the only payment gateway you use? All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. That’s a whole other ball game.

Metrics 59

Metrics Payment Services Payments Payment Methods 59

SmartKarrot

AUGUST 11, 2021

The same is true for companies who are dealing in SaaS products. The lifeblood of the SaaS business is its customers. However, at times, a SaaS customer is not happy with your product or service and may decide to unsubscribe, which is really disappointing. And nearly 60% switch companies based on poor customer service.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

Buffer Resources

JULY 11, 2023

Deciding to launch this endeavor was a multi-year process of procrastination, fear, and doubt. Having a stable income from my job meant I had some disposable cash after tending to my commitments to invest in my creator business. Five months after launching was the first time my creator startup hit four-figures in earnings.

Payments 67

Payments Social Media Systems Review AI Search 67

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. We’ve tried hard to be extremely financially disciplined and fight the urge to invest in growth prematurely. we spent on consulting services was primarily design related expenses, as James Lavine began working with us.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Outseta

FEBRUARY 28, 2019

Lead Capture Form Builder We’ve long offered forms to help you build your email list as well as product registration and authentication forms that allow users to sign-up or login to your SaaS product. Outseta SaaS Consulting Throughout the final quarter of 2018 we saw a significant uptick in user engagement with our product.

SaaS Payments 40

SaaS Payments Payments Payment Methods Consulting 40

SaaStock

MARCH 1, 2019

According to Mike Laven, CEO of Currencycloud, the one thing necessary for any company to succeed in China – or in any of the Asian countries – is to get local investment. After singling out 38 brilliant SaaS stars , we had a suspicion we were going to find some notable fuelers of growth. And we weren’t disappointed.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

ProfitWell

MARCH 3, 2020

Then, we hear from Kyle Poyar over at OpenView on bringing sales into a self-service business. And finally, the evolution of B2B SaaS billing. We’ve seen the tech and SaaS markets affected by the virus , but if we foster smart and healthy communities, the foundation of our operations—namely, our teams—will forge on.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? What’s the essential marketing stack every SaaS should have regardless of size?

Sales Hiring 153

Sales Hiring Payment Methods Payment Solutions Marketing 153

SmartKarrot

APRIL 29, 2022

Become knowledgeable of Domo’s solutions and service offerings, including SaaS business solutions and implementation methodologies, and advanced service offerings. Expand Domo footprint in current customer accounts by driving product adoption and up-sell opportunities of licenses and services.

Merchant Services 19

Merchant Services Customer Success SaaS Payments Payment Services 19

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Software Platform Consulting

NOVEMBER 25, 2014

This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. The blog is quite well written and demonstrates good knowledge of SaaS pricing issues. This newsletter is a great way to see what is hot in the investing world.

B2B 40

B2B Software Review Payment Solutions Software 40

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 153

Payments SaaS Payments Banking Underperforming Technical Team 153

User Pilot

AUGUST 14, 2023

With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. The Pirate Metrics Framework groups SaaS metrics across different stages of the user journey and is thus an excellent growth marketing framework. moment ) and experience it.

Growth Marketing 87

Growth Marketing SaaS Payments Strategy Payment Methods 87

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. Determining where you are on the spectrum leads to the sort of customers you plan to target, your route to market and the most effective sales process. Purchase process. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195