Consulting Customer Success Outsourced Development 
Intercom, Inc.
APRIL 30, 2020
. “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.” Our new programs are designed to help all of us partner even more closely, so that together we can help businesses build better and more personal relationships with customers.
FastSpring
AUGUST 6, 2024
What could have been a long and expensive process for the customer, was handled in just days by FastSpring’s tax experts, and all part of the MoR service when you partner with FastSpring. If you went to a tax consultant, even one time, inquiries are going to be really expensive. Could you talk about that a little bit more?
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Intercom, Inc.
MAY 13, 2021
Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success. ” 3.
SaaStr
JULY 15, 2022
And each of those webinars will probably produce at least one customer if you do it every single week in scale. But I almost never see mediocre outsource SEO really work for B2B. Fergal Kerins (@FergalKerins): What if the customers you are trying to reach are all giants? So, thanks man. It never works.
Totango
FEBRUARY 9, 2022
The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.
ChurnZero
JANUARY 13, 2022
As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit. Follow Adi on LinkedIn.
ChurnZero
JANUARY 8, 2021
Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years.
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