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Days Sales Outstanding Formula: What is DSO and How Do You Calculate It?

Stax

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

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ISVs vs SaaS: What’s the Difference?

Stax

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. What are SaaS companies?

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

User Pilot

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate. Userpilot offers the right value for money and has just the features you need to improve onboarding , analyze user feedback, and drive product growth.

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User Behavior Patterns: 8 Examples & How to Analyze Them

User Pilot

Incremental construction : Users prefer to build things in their sequence of choice. Think about how PayPal lets you create a new invoice by copying the previous one to improve the overall experience. You can even identify recurring/seasonal changes in user behavior. Trends analysis in Userpilot. Checklist builder in Userpilot.

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Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

It’s easy to get lost in the noise of “SaaS monetization makes the world go round,” “Subscriptions mean printing money,” and other hype. The more money you will have left to add more customers, get them committed to subscriptions, and keep them away from your competitors. So why put it on our shortlist?

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Customer Success Playbook Tips: Five Proven Tactics

Totango

To give a customer success playbook example, let’s say a customer has just started the onboarding process. You can incorporate different workflows and KPIs into your standard operating procedures to create a customer success playbook template for your customer onboarding phase. Optimize customer onboarding. Onboarding.

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

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